West Edmonton Hyundai

One word to describe this dealership: INTEGRITY . This One word to describe this dealership: INTEGRITY . This dealership is unlike any other dealerships we have dealt with. They are very transparent abo One word to describe this dealership: INTEGRITY . This dealership is unlike any other dealerships we have dealt with. They are very transparent about the total and final cost of the vehicle and exactly how it was calculated. Have you ever been to a dealership and you ask for a price and they come back to you with a monthly payment instead? Then you get all excited because it's within your monthly budget? Well, I would bring a calculator if I were you. That dealership is probably overcharging you for the vehicle and making the payments look small because it's over 96 months! You will not be getting that sort of treatment from West Edmonton Hyundai. From the beginning, they will tell you how much the vehicle is going to cost including what's included (oil changes, etching, mats, etc...) and any other additional cost they much charge for selling the vehicle (a/c taxes, tire taxes, tag fees, etc).. Then they show you how they calculate the monthly payments for 48, 60, 72 or 84 months. In addition, they are knowledgeable, friendly and they RESPECT your time! No back and forth about anything (unlike other dealerships) and they are quick at getting back to you. In addition, they give you a fair trade value for your car and there is no BS whatsoever. We dealt with Richard Lam and he was very polite, friendly and trustworthy. I highly recommend this salesperson. You will not regret buying your vehicle from this dealership. More

Dealing with all Wested employes was great, preliminary information obtained by phone, make model and price, one visit to the dealership and within one hour I drove away with my nuw Hyundai. Price, finance information obtained by phone, make model and price, one visit to the dealership and within one hour I drove away with my nuw Hyundai. Price, finance and trade in all completed. Excllent experience looking forward to having my vehicle service here. Thanks More

Very professional, excellent experience dealing with Richard. He genuinely is passionate about the car, and about good service. I cannot find one negative aspect about the experience at West Edmonton Hy Richard. He genuinely is passionate about the car, and about good service. I cannot find one negative aspect about the experience at West Edmonton Hyundai. If our future dealings with West Edmonton Hyundai's service department are similar to the one we had with Richard then we will be very happy customers. More

Richard is a very passionate yet genuine Hyundai salesman. We did test drives at Honda and Toyota before going to Hyundai and it was a much different experience. Richard actually comes with you in t salesman. We did test drives at Honda and Toyota before going to Hyundai and it was a much different experience. Richard actually comes with you in the car and makes sure you test all the features the car has to offer (eg. reliability in the brakes, handling, safety etc.) It gave us a better sense of what the car actually could do rather than just driving it around town aimlessly. Richard is also the most accessible salesman out there. He is always adamant about calling with any questions we have, even after we bought the car. We went to pick up our new Elantra yesterday and Richard sat with us in the car to go through each feature of the car in detail and when he found out about a feature he didn't know about he was genuinely excited about it. When you meet a salesman who is that genuinely passionate about the car you are buying, you know you've made the right choice. I would recommend Richard to anyone looking to buy a Hyundai..you won't be disappointed in the service. More

Richard Lam is very passionate about the cars he sells. He was very helpful. He truly believes the Sante Fe is the best SUV on the market and was so excited to show me all its features. Brian was also ve He was very helpful. He truly believes the Sante Fe is the best SUV on the market and was so excited to show me all its features. Brian was also very honest and easy to negotiate with. Vance was super about setting up the financing. I also bought my previous Genesis at this dealership but found that the new sales team is far superior. I didn't feel the conventional pressure that one usually gets when one enters a car dealership. More

Informative, no-pressure sales presentation unlike other Hyundai dealership I visited. Richard Lam was very helpful and informative from first visit until I finally decided to buy. I found the managers more Hyundai dealership I visited. Richard Lam was very helpful and informative from first visit until I finally decided to buy. I found the managers more than helpful with my questions and negotiating a price. Vance was also very efficient in concluding the sale. Finally I really appreciated the guide through tour of all the features with my car. More

My wife and I were looking for a new vehicle and we decided to drop by the West Edmonton dealerships. We visited Hyundai because of the sales promotion that was on which we had seen in the newspaper an decided to drop by the West Edmonton dealerships. We visited Hyundai because of the sales promotion that was on which we had seen in the newspaper and heard on the radio. Alan Sugiyama, Sales Associate, was the first to receive us at the front entrance and inquired what we would like to look at. We had seen the sexy Elantra models around Edmonton and we were excited to see how the car functioned. Alan was very kind and knowledgeable as he showed us the exterior/interior of the show model. We asked for a test drive and Alan quickly set us up in the vehicle. The test drive was spectacular so we were prepared to move forward with the pricing. Alan was extremely forthright and transparent with us and explained all of the pricing details. We decided on the GLS trim with remote starter and winter tires. Alan showed us the protection packages and explained everything to us so we could make an educated decision on what was right for us. We felt so comfortable and well treated at West Edmonton Hyundai. Aaron Ratsoy, New Car Sales Manager, greeted us to finalize the pricing for the 2013 Elantra GLS Automatic. Aaron was very helpful and confirmed all of the final details required for the paperwork to be processed. We also had the pleasure of meeting Krystle Tanasiychuk, Finance Director, who assisted us with the banking and credit side of things. I am writing this review to tell you, the consumer, that my experience was the best I have had at a car dealership. The customer service and friendliness is a benchmark for all other dealerships. The knowledge and customer service was second to none. We are very excited and looking forward to picking up our new Elantra this week. We look forward to going to our dealership for maintenance and know that there will be a great staff there to meet us. Next time you want a new or used Hyundai ask for Alan at the West Edmonton dealership. I gaurantee you will be in good hands! Regards, Jonathan More

My wife and I purchased a 2010 Sonata when Keith was a salesman at SouthTown Hyundai. I returned to see Keith at WestEnd Hyundai today for a price quote on a new vehicle. Keith was very friendly, most he salesman at SouthTown Hyundai. I returned to see Keith at WestEnd Hyundai today for a price quote on a new vehicle. Keith was very friendly, most helpful,and very patient handling my questions. I intend to see Keith again in the near future when I return to purchase the vehicle I was looking at. More

Fantastic experience.... would highly recommend Richard he was very helpful and knowledgable..matter of fact everyone I dealt with, the finance girl Krystle, the sales manager Aaron, all were very friendly he was very helpful and knowledgable..matter of fact everyone I dealt with, the finance girl Krystle, the sales manager Aaron, all were very friendly and professional...from the moment I walked in to the day I drove off the lot with my new Santa Fe. More

I dropped by to take a used Santa Fe for a test drive and see if it was the size of vehicle we were looking for. Richard Lam politely and quickly arranged a test drive, and then offered to text me the best p see if it was the size of vehicle we were looking for. Richard Lam politely and quickly arranged a test drive, and then offered to text me the best price the dealer could offer as I didn't have a lot of time to stay. The price texted to me was definitely decent, but we didn't buy the Santa Fe as it turned out to not be what we wanted. But would I go back? Yes. The dealership seemed to be good, and I'd be glad to deal with Richard again. More