West Edmonton Hyundai

I have been looking for a new SUV for over 3 months and have dealt with numerous salespeople and dealerships. West Ed Hyundai was by far the best. I found Alan in particular to be very knowledgeable and have dealt with numerous salespeople and dealerships. West Ed Hyundai was by far the best. I found Alan in particular to be very knowledgeable and fair. There was no pressure at all from him and he really did do his best to give me a fair deal. Likewise, my experience with both Aaron and Vance was great as well. The only downside to my experience was Krystal (the second finance manager I dealt with). To be fair it was her first or second day at the dealership. However, she was pushy, rude, condescending and I almost walked out of the dealership after having to deal with her. Had it not been for the other professional, knowledgeable and courteous sales team members I had dealt with I probably would have left at that point. I highly recommend Alan, Aaron and Vance for financing, but do avoid Krystal if you can. Thanks Alan, Aaron and Vance! More

I was interested in purchasing the Hyundai Tucson, and had had previous dealings with another dealership. I was referred to West Edmonton Hyundai, and to Alan Sugiyma in particular, and am very happy I we had had previous dealings with another dealership. I was referred to West Edmonton Hyundai, and to Alan Sugiyma in particular, and am very happy I went with them. Alan was very knowledgable about the vehicle and answered all of my questions thoroughly. He, along with Aaron, were very upfront and honest with what they could, and couldn't do for me which I really appreciated. I would definitely recommend this dealership. More

Richard was excellent. He spend time with me and listened to what I was looking for and worked within my goals. Very courteous individual who seemed genuine in his endeavors and was respectful. His workmates to what I was looking for and worked within my goals. Very courteous individual who seemed genuine in his endeavors and was respectful. His workmates were also excellent and friendly. The dealership was also clean and bright. All around a nice "car experience". Thanks. More

We were met with many people. Lloyd Osler was our salesperson and he was very friendly, very attentive and knew what we were looking for the the price range. He understood our circumstances and met salesperson and he was very friendly, very attentive and knew what we were looking for the the price range. He understood our circumstances and met them all. We were very pleased with the service we received. More

Croy was new to Hyundai, but if he did not know an answer he found out. He was friendly and sincere. I would deal with him again and would send friends to him. Brian was very helpful in helping out when he found out. He was friendly and sincere. I would deal with him again and would send friends to him. Brian was very helpful in helping out when Cory was not sure of an answer. Crystal as well was new, but was great to deal with. She got dropped into a situation that was not ideal and she made the best of it. Was very pleasant and nice even under pressure and stress. The delivery of my truck was a bit of a mess. Cory had an unexpected delivery (clients can in, bought a car and took it on the spot). He there for had two delivers at once. A bit more backup and team playing on that would have been good. Over all so far all has been good. Thanks Kat More

My husband and I went to West Edmonton Hyundai for service work in December and ended up trading in our 2005 Santa Fe AWD for a new 2012 Vera Cruz AWD. The dealership was offering fantastic year end service work in December and ended up trading in our 2005 Santa Fe AWD for a new 2012 Vera Cruz AWD. The dealership was offering fantastic year end savings on their remaining 2012 vehicles. Included in the sale we will receive free oil changes on our new vehicle as long as we own it. The salesman we dealt with was Richard Lam and Sales Manger, Brian Dawson and Finance Manager, Vance Yue all were there to make our trade-in and new purchase a excellent experience. Every employee we've dealt with in sales and service over the past 8 years have been terrific. We would highly recommend this dealership to others. More

They are professional and friendly. It gives you all the details that you want you to know about the car . Best to describe, they very excellent. People details that you want you to know about the car . Best to describe, they very excellent. People More

From the moment we walked across the lot we were met with professionalism, friendliness and had all of our questions answered. Richard Lam explained in much detail the benefits of the 2013 Santa Fe Sport. professionalism, friendliness and had all of our questions answered. Richard Lam explained in much detail the benefits of the 2013 Santa Fe Sport. There was no pressure to purchase a unit from them at all. We were actually going to leave to look at other vehicles, when we spotted the Santa Fe we wanted. We went back in to the showroom to look at the floor model and Richard approached us to see if we had more questions. We told him we found the vehicle we wanted and could we take it for test drive. He got the unit ready and we hit the road. He pointed out the many positive features of the Santa Fe. Once back to the dealership they answered all of our questions and worked with what we wanted not what they wanted. Mike Erickson in financing was awesome to deal with as well. All in all a very positive experience and I can't wait to start driving our new Santa Fe! I would definetely recommend this dealership to my family and friends. More

From the moment I walked in, I was greeted very friendly. I was given my space to browse around at first and when I had question, Richard Lam was there and more than capable of helping. Richard was very in I was given my space to browse around at first and when I had question, Richard Lam was there and more than capable of helping. Richard was very informative and honest during my entire purchase, but most importantly, didn't pressure me at any point throughout the process. He didn't hesitate to offer to show me the many features and options that the 2013 Santa Fe's have, and was more then happy to take me on a test drive. Aaron Ratsoy was very friendly as well, offered to do what he could to assist during the process, and didn't push for anything. Overall, my experience at this dealership was excellent and would definitely recommend it to anyone who is looking to make a purchase. Thank you for my new car West Edmonton Hyundai. More

Very great experience, treated us extremely kind, beyond fair with pricing and service. Alan was especially helpful, he went above and beyond to add that extra service (gave us a touch up pen, filled tank 3 fair with pricing and service. Alan was especially helpful, he went above and beyond to add that extra service (gave us a touch up pen, filled tank 3/4 full rather than half which was very generous). I definitely will recommend both Alan and West End Hyundai to any friend or family looking for new or used cars in the future. More