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West Coast Toyota

Pitt Meadows , BC

4.8
396 Reviews
Call Dealership (604) 465-9146
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19950 Lougheed Highway

Pitt Meadows , BC

V3Y 2S9

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396 Reviews of West Coast Toyota

April 21, 2022

An Excellent place to deal with! !! I will not Hestitate to buy another Vehicle from this place in future!! All Staff is top notch!!! More

by Jgamboa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gord and Laurie
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May 25, 2022 -

West Coast Toyota responded

Thank you for the great review, we really appreciate your loyalty! Best Regards, Gord Zilkowsky, Sales Manager

April 14, 2022

No sales person came for assistance. Sales people seemed to be unfriendly and do not care to help. More

by Pauline
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No particular employee
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Apr 21, 2022 -

West Coast Toyota responded

Hi Pauline, we are truly sorry for your experience at our dealership. I am not sure how this happened but I would like to know more from you. As you can see from our reviews, this is not how we conduct ourselves on the whole. Please call me and I will personally help you. Regards, Randy Saunders, General Sales Manager. 604-465-9146

April 05, 2022

Much Thanks to Don in the service department! He’s an asset to the company. He’s informative and attentive. Thanks very much! More

by Phowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
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Apr 07, 2022 -

West Coast Toyota responded

Thank you for the 5 star review, we appreciate your taking the time. Your review has been shared with Don and the team at West Coast Toyota, we look forward to seeing you next visit.

April 01, 2022

First class Sales Rep and excellent service grom finance and lease personnel My Wife and I am very happy with how we were looked after at your dealership More

by richdodo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davr Quinn ,Diane Draper. Tia Lunsted
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Apr 07, 2022 -

West Coast Toyota responded

Thank you for the great review, we appreciate your taking the time to recognize our team and have shared your comments with them. We look forward to being of assistance to you in the future. Take care.

March 07, 2022

Second service on my RAV4 Prime and just like the first it was smooth, efficient and quick. More

by malcmuir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Mar 14, 2022 -

West Coast Toyota responded

Thank you for taking the time to write a review, we really appreciate it and look forward to providing the same great service next time.

February 16, 2022

The service was not exceptional or dissapointing. I wasn't explained on what was going to be done or what was done. It would be nice if they updated my service book. More

by Philip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
cant remember
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Mar 07, 2022 -

West Coast Toyota responded

Good morning Philip, we are sorry to hear about your experience at our dealership. We usually go over the work order with you before you sign off on it and also explain the work done when you are picking up the vehicle. It seems that this process was not performed during your visit and for that we apologize. We will speak with our staff regarding this. Additionally we would be happy to update your service book, please bring it in with you at the time of service and we can take care of that or if you would prefer to stop in sooner than your next appointment please do so, otherwise we will update your book at your vehicles next maintenance for both dates.

February 15, 2022

Great Service and friendly people done in a timely fashion. Nice waiting area and good coffee. More

by cproussy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry
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Mar 02, 2022 -

West Coast Toyota responded

Thank you for the 5 star review, we appreciate your taking the time and have shared your comments with the service team.

February 15, 2022

Amazing from start to finish. Nothing more to say but there is a 15 word minimum so this is just to pad the word count. More

by Russell11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gord, Laurie
Report | Print
Mar 02, 2022 -

West Coast Toyota responded

Thank you for the 5 star review. We are pleased to hear that your purchase was "Amazing from start to finish" we have shared your comments with Laurie and Gord and the sales team. Enjoy your new vehicle.

February 11, 2022

I just want to appreciate the professionalism and kind services and explanations that I got from the wonderful staff at West Coast Toyota. Especial thanks to Mark Fernandes. He was very helpful and I am More

by Mehrdad Eskandari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fernandes
Report | Print
Feb 15, 2022 -

West Coast Toyota responded

Thanks for your business, Mehrdad. It was a pleasure helping you find your new Rav4 Hybrid. Call anytime, we are here for you. Mark Fernandes, Product Advisor West Coast Toyota.

February 10, 2022

Friendly talking, good service, comfortable rest area, high efficiency and I will consider back here again. More

by chinacrowns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Feb 15, 2022 -

West Coast Toyota responded

Thank you for the kind review, we have shared your comments with the service team and look forward to seeing you next time.

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