West Coast Toyota

I have been a Toyota owner for over 20 years, and have been looking at a truck for almost 9, so I was initially thrilled with the acquisition of a new Tacoma up until we did a closer inspection and discov been looking at a truck for almost 9, so I was initially thrilled with the acquisition of a new Tacoma up until we did a closer inspection and discovered scratches on the exterior of the truck. David Quinn called a detailer over to fix it, and while we were waiting for this to be completed, David told us a story about how the previous dealership he worked for would bring vehicles outside in the rain to hide scratches, but he wouldn’t do that because the lights in the showroom would show everything. When the detailer was complete and the scratch was still viable, we were told to look at the truck outside as the scratch was still visible due to the lights in the showroom, and to see if we could see it in the rain. It was quite surprising to hear that as we just heard how the previous dealership that David worked at was so bad because they would do things like that, yet he was doing that to us. Even in the rain the scratch was still visible. We left our number and were told we would hear something back that afternoon. I do know that things happen, and the reply was a bit delayed, but now it is three days later and I still have no answer as to when it will be fixed and it seems I may miss a very important meeting to get the vehicle coated. More

Mark took care of us from ordering until we picked our new ‘24 Tundra up. No push, just great experience all the way! new ‘24 Tundra up. No push, just great experience all the way! More

I was recommended to this dealer by a friend who had bought 3 vehicles from West coast Toyota, and have been very pleased with the friendly service. Randy was very knowledgeable, professional, and frien bought 3 vehicles from West coast Toyota, and have been very pleased with the friendly service. Randy was very knowledgeable, professional, and friendly. He ordered my car and kept me posted, as to my delivery date etc. When I went to pick it up, Randy, Jean (explained everything about my car) and Diane (very helpful and kind financial service manager), made the experience a pleasant and smooth one. Thanks to all, I am now the proud owner of my “forever car” and very happy to be a Toyota owner. More

We traded in our 2023 Rav4 to a bz4x and we came home with a new car on 3rd day after test driving one! with a new car on 3rd day after test driving one! More

I bought a 2018 VW Atlas, and could not be happier with the service before and after the purchase. the service before and after the purchase. More

Great service the tech was extremely knowledgeable and helpful and gave me so much understanding of the vehicle helpful and gave me so much understanding of the vehicle More

Hi! Came in for oil change and a concern about a bad odor in my car. Steve at the desk was pleasant and helpful. Car's cabin filter was changed as was t Came in for oil change and a concern about a bad odor in my car. Steve at the desk was pleasant and helpful. Car's cabin filter was changed as was the oil, and the inside floor mats were washed. Appreciated the outside complimentary car wash. Anyways whatever was causing the odor (and it was bad) is gone thank goodness. More

Did a very good job and everything is working great and was cleaned very well was cleaned very well More

Great calm experience buying a new truck. Mark was excellent sales rep for the company. Receptionists was courteous and friendly. Everyone we dealt with for paperwork was great. Very acc Mark was excellent sales rep for the company. Receptionists was courteous and friendly. Everyone we dealt with for paperwork was great. Very accommodating experience. More

Randy, the general manager and Kalim, the assistant manager are able to find me a replacement of a car which is write off in a traffic accident. Their support and patient give me a lot of support and t manager are able to find me a replacement of a car which is write off in a traffic accident. Their support and patient give me a lot of support and they able to keep me up to date of locating my car. They also advised me how to maximize the chance of obtain a car sooner, by give them multiple color and model trim I can accept as my choice. I am in urgent needs to have a car to assist me to my doctors appointments and hospital visits. At the end, they able to locate a car in a week, and locate me a car from their canceled order customer. I am extremely please for their help and supports. More