Waterloo Ford Lincoln Sales

Maintenance with Inspection (Bi-yearly) Arranging service appointment was friendly and efficient. Service start was on time. Length of service including complementary wash and interior cl Arranging service appointment was friendly and efficient. Service start was on time. Length of service including complementary wash and interior clean was as promised. Staff followed my instructions. More

Great sales staff. Very helpful and easy to work with. Answered all questions. Good advice given to me by salesman and financial advisor. Good bye. Answered all questions. Good advice given to me by salesman and financial advisor. Good bye. More

Marni in the service department is amazing. I recognized her from a previous business years ago and knew I would have a good experience. She’s awesome! her from a previous business years ago and knew I would have a good experience. She’s awesome! More

Excellance The pickup and delivery was most appreciated as I am in the high risk category for Covid19. All personnel from the booking, the pickup person, the se The pickup and delivery was most appreciated as I am in the high risk category for Covid19. All personnel from the booking, the pickup person, the servicing and delivery back to my home were all done professionally. Always a pleasure getting my Lincoln serviced by Waterloo. More

Always wonderful service; even during a lockdown. Booked via telephone and with reminders was seamless. I was early and no problem getting me in and work started. Wait time was reasonable and tires nicely via telephone and with reminders was seamless. I was early and no problem getting me in and work started. Wait time was reasonable and tires nicely wrapped and summary of work was in order. More

This is an excellent dealer/service. We have bee buying This is an excellent dealer/service. We have been buying all of our new and used vehicles and repairs for the last 15 years. Very friendly and treat u This is an excellent dealer/service. We have been buying all of our new and used vehicles and repairs for the last 15 years. Very friendly and treat us like family. They always go the extra mile!! More

Service was exemplary. Marni was exceptionally good to work with - very friendly without being intrusive. Explained additional work that was recommended/required. Thank you Waterloo. work with - very friendly without being intrusive. Explained additional work that was recommended/required. Thank you Waterloo. More

My car was in for a regular maintenance servicing last week. All work was completed on time and in good order. My car was also cleaned and the job was superbly done. Thank you to Marnie, for taking ca week. All work was completed on time and in good order. My car was also cleaned and the job was superbly done. Thank you to Marnie, for taking care of the servicing logistics, and the car cleaning staff for their excellent work. More

Nic Seymour-what a professional young man-he will go far!! I had visited the dealership last summer and had my eye on a truck that I was sure needed to be mine. At that time, I could not financially make it ha I had visited the dealership last summer and had my eye on a truck that I was sure needed to be mine. At that time, I could not financially make it happen. Nic was very understanding of my situation and was very patient in waiting for the right time for me. When I was in a better position financially, I got a hold of Nic and told him to crunch some numbers....it's time!! What an amazing young man Nic Seymour is! Not only did he accommodate to my financial situation, but he recommended the newer model of what I wanted, at a better rate than the original truck I looked at. He was well aware that I wanted the original one I looked at, but he also took into consideration, my financial and personal needs. He went through great lengths to make sure that I was leaving happy with exactly what I wanted, and then some. Being a woman and purchasing a vehicle can be tricky. Statistically, with regard to vehicle purchases, we are treated differently and this can be frustrating for women. Years ago when I was searching for my first truck, I felt that the salesman was trying to sell me a truck that fit his needs, not mine. Needless to say, I did not buy a truck from that gentleman. Nic did not make me feel this way at all, nor did he make me feel out of place as a female. He was very thorough in asking me exactly what I wanted, and finding that for me, while at the same time considering my budget. He went out of his way to get me the truck I wanted at an acceptable price! I will only deal with Nic from here on in! More

Nic was very helpful, and listened thoroughly to all my needs and requirements. I am very happy and satisfied. Thank you Waterloo Ford! I will be a returning customer needs and requirements. I am very happy and satisfied. Thank you Waterloo Ford! I will be a returning customer More