Waterloo Ford Lincoln Sales

I contacted Orlando at Waterloo Ford on a Thursday regarding a used vehicle I was interested. In. He had David send me a walk around video within 20 minutes to confirm the condition of the vehicle. regarding a used vehicle I was interested. In. He had David send me a walk around video within 20 minutes to confirm the condition of the vehicle. I had originally said I would come down Monday to test drive the vehicle, but I ended up making the 6hr trip on Sunday instead. David was kind enough to meet me at the dealership on Sunday even though it was his day off. After a test drive we decided we would purchase the vehicle. David promised us he would have the vehicle detailed and ready to go by 10 am the following morning. We showed up at 9:50am, and the vehicle was sitting by the door ready to go. Amina drew up all the paperwork quickly and efficiently, and we were on the road within an hour. Purchasing our vehicle from this dealership was a fantastic experience! Top notch service!!! More

Was good only thing I was not notified of recalls prior to visit so was rather a long wait,but the service dept was good to visit so was rather a long wait,but the service dept was good More

Service was great no issues service was completed on time that was requested. Paid in cash dealer didn’t have change so amount was rounded to what I had. Was $4.35 short. that was requested. Paid in cash dealer didn’t have change so amount was rounded to what I had. Was $4.35 short. More

They were fast and courteous. I shouldn’t need to say more words than that. This is the worst part of my experience. Thank you. more words than that. This is the worst part of my experience. Thank you. More

these guys are awesome.real quick attending to you.very proffesiona and friendly.quick service.i always take my truck and i get same day service. proffesiona and friendly.quick service.i always take my truck and i get same day service. More

Our sales representative, David Zinyk, was very knowledgeable about the vehicle we purchased. He was friendly and professional and made this a positive experience. Great work and thanks David! knowledgeable about the vehicle we purchased. He was friendly and professional and made this a positive experience. Great work and thanks David! More

Great service, got a much needed rock chip repair. Aaron my advisor was great as always! Keep up the good work guys! See you soon! my advisor was great as always! Keep up the good work guys! See you soon! More

This was a friendly sale and yiu guys are professional and know how to deal with the patient. I like the follow up and the way it has been done and know how to deal with the patient. I like the follow up and the way it has been done More

Excellent customer service and excellent service from the shop! Marni was absolutely terrific from start to finish! I will definitely be going back to the service department at Waterloo Ford for service on m shop! Marni was absolutely terrific from start to finish! I will definitely be going back to the service department at Waterloo Ford for service on my F-150. And I will recommend them to anyone who needs service on their Ford vehicle More

Worst experience possible. Don’t buy here. Easy zero, for certain. Just trying to make a sale and get out of there, from what I have heard from others. My experience confirms this. Actually multiple years of certain. Just trying to make a sale and get out of there, from what I have heard from others. My experience confirms this. Actually multiple years of experience confirms this. They do not live up to their words. At all. More