Volvo Metro West

My experience started via eMail. Responses were quick and informative. All negotiations were reasonable. Showroom experience was simple and fast. Overall it was an excellent transaction! informative. All negotiations were reasonable. Showroom experience was simple and fast. Overall it was an excellent transaction! More

The first pleasant person to meet was Chantal in reception. Came in to see the new S90 T8 and Kaitline was the sales person to arrange a short test drive. I purchased this auto a few days later. A reception. Came in to see the new S90 T8 and Kaitline was the sales person to arrange a short test drive. I purchased this auto a few days later. A small but regrettable accident had occurred with the drivers side door. After three days when changing the floor mats I noticed a puncture with a tear at bottom part of the door. Door panel as if a lady high heel shoe had come into contact. Thus far I have been the only person and my daughter to drive the car. No one was ever in the back. I assume the dealer never noticed this upon inspection. I asked Kaitlin, the car being used, if any touch ups were done, she said none. More

I recently took my car in for maintenance and installing summer tires. As usual, my experience with Volvo MetroWest service was very good. The staff are very efficient and they always make sure that my nee summer tires. As usual, my experience with Volvo MetroWest service was very good. The staff are very efficient and they always make sure that my needs are met. More

Fantastic service! Extremely efficient and super friendly. I’ve purchased 3 cars from this dealership and I will continue to be a loyal customer. Linda is super. friendly. I’ve purchased 3 cars from this dealership and I will continue to be a loyal customer. Linda is super. More

Excellent service when dropping off and picking up the vehicle . Linda is so upbeat and knowledgeable . I enjoy seeing her and having her in charge of my car. vehicle . Linda is so upbeat and knowledgeable . I enjoy seeing her and having her in charge of my car. More

Always pleasant, professional and quick to release my vehicle back to me. Always a pleasure. Only issue was they forgot to reset my tire pressure. vehicle back to me. Always a pleasure. Only issue was they forgot to reset my tire pressure. More

Friendly service. Prompt service and support. Everything about the appointment was great. Great communication. The service desk provided constant communication. Price was also very competiti Everything about the appointment was great. Great communication. The service desk provided constant communication. Price was also very competitive. More

always attentive and always listening, answering concerns, quick to apply solutions. always confident to bring the car in and know that all issues will be addressed concerns, quick to apply solutions. always confident to bring the car in and know that all issues will be addressed More

Phil accommodated what I need due to Covid 19, I could wait in the showroom for my batteries changed and the recall done at the same time. wait in the showroom for my batteries changed and the recall done at the same time. More

I have been a customer at this dealership, formerly Robert Motors, for over 38 years. Their customer service for both sales and service has always been exceptional. The service team led by Phil and exe Robert Motors, for over 38 years. Their customer service for both sales and service has always been exceptional. The service team led by Phil and executed by Linda and Mike who is an outstanding lead mechanic always exceeds my expectations. I can’t imagine ever changing this dealership for both my Volvo sales and service needs. Many thanks for all your help!! More