Volvo Cars Unionville

Volvo Cars Unionville responded

Thank you Patrick for taking the time to write this review. We're thrilled to hear that you had a good overall experience with us at Volvo Cars Unionville. Your loyalty and confidence in Volvo cars and our dealership mean a great deal to us. We strive to provide excellent service and top-quality vehicles to all our customers, and we're delighted that you continue to trust us with your automotive needs. If there's anything else we can do to enhance your ownership experience, please don't hesitate to let us know. Thank you for your continued trust and support!!

Volvo Cars Unionville responded

Thank you Jonathan for your kind words. We're thrilled to hear that you had such a seamless experience with us at Volvo Cars Unionville! Efficiency and convenience are key priorities for us, and we're delighted that we were able to get you in and out in less than 30 minutes while returning your old vehicle and picking up your new one. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Volvo Cars Unionville for your automotive needs!

Volvo Cars Unionville responded

Thank you Christine for sharing your positive experience with Volvo Cars Unionville! We're delighted to hear that our staff provided clear explanations and demonstrated patience throughout the car leasing process. Customer satisfaction is our top priority, and we're committed to delivering excellent service every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy your new Volvo!

Volvo Cars Unionville responded

Thank you for your kind words Lisa. We're delighted to hear that you received impeccable service throughout your experience at Volvo Cars Unionville! We are committed to making your experience seamless and easy. Transparency is key to us, and we're glad that our Volvo pricing met your expectations. Bosco's assistance in finding the perfect fit for your family highlights our commitment to meeting your needs. Thank you for choosing Volvo Cars Unionville, and welcome to the Volvo family!

Volvo Cars Unionville responded

Thank you Rahul for your positive recommendation! We're thrilled to hear about your exceptional visit to Volvo Cars Unionville! Providing top-notch customer service is at the core of what we do, and it's wonderful to know that our efforts are appreciated. Jimmy, one of our experienced sales professionals, exemplifies our commitment to excellence by going above and beyond to ensure that every customer finds the perfect vehicle to suit their needs. We take pride in delivering a smooth and enjoyable car-buying experience, and it's fantastic to hear that Jimmy's knowledge and professionalism contributed to your satisfaction. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you. We hope you enjoy your Volvo!

Rahul responded

My initial 5-star review of Volvo Unionville has been downgraded to a disheartening 1-star rating following a troubling discovery. Despite Volvo's renowned commitment to safety, my recent experience with this dealership raised significant concerns about their adherence to these standards. Upon purchasing a Certified Pre-Owned (CPO) vehicle from Volvo Unionville, I was shocked to find warped and rusty brake rotors—a critical safety issue that should have been addressed prior to sale. Even more concerning was the dealership's lack of response when I contacted them about the problem within 10 days of purchase. Their failure to acknowledge or rectify the issue reflects a concerning disregard for customer safety. As a loyal Volvo customer, it's deeply disappointing to encounter such negligence from a dealership representing a brand synonymous with safety excellence. This experience serves as a stark reminder that not all dealerships uphold Volvo's values and standards. In light of this, I urge potential buyers to exercise caution when considering a purchase from Volvo Unionville. It's essential to thoroughly inspect any vehicle and ensure it meets Volvo's stringent safety criteria before making a commitment.

Volvo Cars Unionville responded

Thank you Tony for taking your time to write this kind review. It's wonderful to hear that your experience with us was so positive! Our team is dedicated to providing you with the best service possible. We're thrilled that you found our staff to be knowledgeable and helpful throughout the process. Ensuring a smooth purchase and delivery experience for our customers is always our goal, and we're delighted to hear that we succeeded with your Volvo purchase. Thank you for choosing us, and we hope to continue exceeding your expectations in the future!

Volvo Cars Unionville responded

Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent car buying experience with us at Volvo Cars Unionville. We're glad to hear that the lease transition from your old car to the new one went smoothly. Your satisfaction is our top priority, and we're delighted that we could provide you with an amazing car buying experience. Thank you for Volvo Cars Unionville!

Volvo Cars Unionville responded

Thank you for making the journey from Ottawa to visit us at Volvo Cars Unionville! We're thrilled to hear that you found your new car on our website and had such a positive experience with our team. Jimmy, Rachel, and David are indeed a wonderful team, and we're delighted to hear that they provided you with exceptional service. It is our priority is to be customer-focused throughout the whole process. We're proud to offer the best offers and a phenomenal selection of cars, including specific options that meet your needs. Your trust means the world to us, and we're honored to have earned it. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Volvo Cars Unionville, and we hope you enjoy your Volvo!

Volvo Cars Unionville responded

Thank you for sharing your fantastic experience at Volvo Cars Unionville! We're thrilled to hear that you had a positive experience from start to finish. It is amazing to hear feedback from loyal Volvo owners like yourself with your testaments of our customer service! It's wonderful to know that our team at Unionville delivered and executed on point, sourcing the model you were looking for and walking you through purchasing options in great detail. We're committed to providing excellent service, and we're glad that we could make your shopping experience stress-free. We'll be sure to pass along your kind words to Bosco, David, and Rachel. Their knowledge, professionalism, and courtesy are invaluable assets to our team. Thank you again for your continued support over the years and we hope you enjoy your Volvo!

Volvo Cars Unionville responded

Thank you Rocky for taking the time to share your feedback of Volvo Cars Unionville! We're thrilled to hear that you appreciated the straightforward and honest service you received from our team at Volvo Cars Unionville. Maintaining transparency and integrity in our interactions with customers is a top priority for us, and we're pleased that you found our representatives to be professional and responsive throughout your experience. Your recommendation of Volvo Cars Unionville is greatly appreciated, and we're glad to be recognized as a dealership worth recommending, especially for Volvo enthusiasts like yourself. Thank you once again for choosing Volvo Cars Unionville!