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Volvo Cars Unionville

Markham, ON

4.8
416 Reviews

4340 Highway #7 East

Markham, ON

L3R 1L9

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416 Reviews of Volvo Cars Unionville

June 08, 2020

Always coming back for more. Thank you so much to Andrew for providing me with a great shopping experience. He has been very attentive to my needs and requests. Highly recommend h More

by kelvinhy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
Jun 20, 2020 -

Volvo Cars Unionville responded

Thank you Kelvin for your acknowledgements towards Andrew and the team at Volvo of Unionville. We strive to provide customers with a pleasant and transparent shopping experience, and we are glad that we were able to provide that for you. Thank you once again for your support!

June 05, 2020

Best Car Buying Experience in 50 Years of Buying Vehicles My sales advisor, Andrew Tran, was incredibly responsive and efficient. From the beginning of the cost negotiation process all the way through deliver More

by New Volvo Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
Jun 06, 2020 -

Volvo Cars Unionville responded

Thank you for enjoying my services and it was my pleasure to be able to assist you through this buying experience. I try to make the process as smooth as possible, and convenient for my clients especially during these extraordinary times. As I've enjoyed your company as well, thank you once again and enjoy your Brand New Volvo!

Jun 06, 2020 -

Volvo Cars Unionville responded

Thank you for your praise towards Andrew. It is important for us to be able to provide complete and non-biased information regarding our cars, and we are glad that you are satisfied with our service. We are happy that you gave us the opportunity to help you choose the car that was suitable for you. We sincerely wish you an enjoyable ownership experience, and welcome to the Volvo family!

June 04, 2020

My 3rd car from Pat My wife and I bought our first Volvo at 2016 from Pat (XC60). On 2018, my 12 year Honda retired and we got the S60 from him as well. The lease of o More

by Tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Carson Zhang
Jun 05, 2020 -

Volvo Cars Unionville responded

Thank you Tiger for your kind words for Carson and Pat. It is an honor to have loyal customers like you and your wife Sharon and we are delighted to know that you and Sharon are satisfied with our service. Thank you once again and enjoy your new XC60.

May 30, 2020

Great experience Very professional and helpful service. Got a great car and good support in transferring ownership etc. Also getting Volvo On Call set up, went above a More

by jswiniarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Shen
Jun 06, 2020 -

Volvo Cars Unionville responded

Thank you for your kind words. Our team at Volvo of Unionville strive to provide the best service we can and we are glad that you have enjoyed your experience.

May 28, 2020

Gave a warm feeling. Not having any pressure or hesitation. Jimmy Shen is very professional. He is excellent being helpful in explaining and responds back very quickly when you call leaving a message. Andrew a More

by kenava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry only know Jimmy Shen, Jimmy Shen
May 29, 2020 -

Volvo Cars Unionville responded

Thank you so much for your review and giving us the opportunity to assist. Welcome to the Volvo ownership family!

May 22, 2020

Great safe Experience Buying a car can be stressful at the best of times, these day where going new places is stressful. Jimmy and Volvo of Unionville made this as comfor More

by Lasse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Shen
May 23, 2020 -

Volvo Cars Unionville responded

Thank you for your acknowledgment in Jimmy's dedication to his work! We strive to provide our customers with a stress-free shopping experience, and we are delighted that we were able to deliver that to you. Here at Volvo of Unionville, we believe that peace of mind, safety and ride-enjoyment are important qualities in a car. Welcome to the Volvo owner family!

May 21, 2020

High Standards! The dealership for your Volvo! Buying from Pat and Carson is very efficient and professional. They are always accommodating and very clear, understanding and trustworthy. I will con More

by RLau0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Carson Zhang
May 21, 2020 -

Volvo Cars Unionville responded

Thanks Rick, for your kind words. We are delighted to be able to assist you, your friends and your family. Once again, thank you so much for giving us the opportunities.

May 21, 2020

Had an awesome experience purchasing my Xc90 at Volvo of Unionville. Andrew Tran was extremely helpful and knowledgeable - Highly Recommend!! A++ We really love our Volvo More

by Kkertes
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
May 23, 2020 -

Volvo Cars Unionville responded

Thank you for your review and kind words. We always emphasize on providing the most non-bias information about our brand and products. Besides, offering our customers a complete and satisfying shopping experience is extremely important to us. Thank you once again for giving Andrew and Volvo of Unionville the opportunity to assist you. Wishing you and your family an enjoyable and fun-filling ownership experience. Welcome to the Volvo owner family.

May 07, 2020

Volvo sales during COVID I had an excellent experience with the team at Unionville. Despite all the challenges relating to the COVID pandemic, the team were extremely accommod More

by nick_carman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Bosco Ku
May 09, 2020 -

Volvo Cars Unionville responded

Thank you so much, Nick for your kind words. We are delighted to be able to assist on the transition. Welcome to the Volvo ownership family and enjoy your new Volvo. Stay safe and be well!

May 03, 2020

Worst dealer service ever. Please avoid if you can. 1st Reply to dealer's answer: My parents never heard any issue with the spring. They always agreed to fix anything recomm More

by Luna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cynthia Tai
May 08, 2020 -

Volvo Cars Unionville responded

Again your parents declined to pay for the repair and they weren't open for a discussion of price, it was all or nothing for them as their tone and action were far from friendly or quiet. We are always willing to work with our customers on pricing especially during unprecedented times like now. If they discussed with us logically and within reasons at the time of the visit, we would have surely worked with them on the pricing. I've, sent you a private message, suggested for you to get a second or third opinion from another dealership just so that you understand that we have no way of knowing when the springs would break as we did not see any signs of fatigue on their last visit. I've also invited you to discuss with us for a resolution as we fully understand your frustration on the timing of the unfortunate incident but have not heard back from you on either. Our doors are open and we still welcome you to take up on our offer to discuss on how we may continue our relationship amicably.

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