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Volvo Cars Unionville

Markham, ON

4.8
408 Reviews

4340 Highway #7 East

Markham, ON

L3R 1L9

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408 Reviews of Volvo Cars Unionville

May 07, 2020

Volvo sales during COVID I had an excellent experience with the team at Unionville. Despite all the challenges relating to the COVID pandemic, the team were extremely accommod More

by nick_carman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Bosco Ku
May 09, 2020 -

Volvo Cars Unionville responded

Thank you so much, Nick for your kind words. We are delighted to be able to assist on the transition. Welcome to the Volvo ownership family and enjoy your new Volvo. Stay safe and be well!

May 03, 2020

Worst dealer service ever. Please avoid if you can. 1st Reply to dealer's answer: My parents never heard any issue with the spring. They always agreed to fix anything recomm More

by Luna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cynthia Tai
May 08, 2020 -

Volvo Cars Unionville responded

Again your parents declined to pay for the repair and they weren't open for a discussion of price, it was all or nothing for them as their tone and action were far from friendly or quiet. We are always willing to work with our customers on pricing especially during unprecedented times like now. If they discussed with us logically and within reasons at the time of the visit, we would have surely worked with them on the pricing. I've, sent you a private message, suggested for you to get a second or third opinion from another dealership just so that you understand that we have no way of knowing when the springs would break as we did not see any signs of fatigue on their last visit. I've also invited you to discuss with us for a resolution as we fully understand your frustration on the timing of the unfortunate incident but have not heard back from you on either. Our doors are open and we still welcome you to take up on our offer to discuss on how we may continue our relationship amicably.

March 23, 2020

Always smile and in good attitude facing you. Always answer my question on time and help me solve the problem, and double check i was assisted. Thanks Aaron! More

by Diana
Recommend Dealer
Yes
Employees Worked With
Aaron Chuang
Mar 23, 2020 -

Volvo Cars Unionville responded

Thank you very much Diana. We are honored to be able to assist you. Thanks once again.

March 22, 2020

Everyone is great but only thing missing is car wash services as available in Volvo villa. Staff great 👍 ! Will follow Aaron Chuang most anywhere because he pays attention to his clients and goes the e More

by Wkang
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Alex Hu, Christy Chen, Aaron Chuang, Cynthia Tai
Mar 23, 2020 -

Volvo Cars Unionville responded

Thank you so much Wendy for your kind words. We do have car wash service normally after every maintenance/service appointment. I will check what happened and make sure we can earn your complete satisfaction moving forward. Thanks once again.

March 20, 2020

Top Notch Service~ Went into Volvo a few weeks ago with no plans to trade in my Mercedes yet. Just curious to check out the XC90. Met with one of the specialist Andrew T More

by jwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
Mar 20, 2020 -

Volvo Cars Unionville responded

Thank you very much John, for your kind words. We are delighted to know that you had a great experience with Andrew. Welcome to the Volvo of Unionville ownership family and enjoy your new and beautiful XC90.

March 18, 2020

Great service, best dealership I’ve ever done business with. Will refer to all family and friends. Thank you guys I love my new car! More

by Rachelwu
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Christy Chen, Bosco Ku, Carson Zhang, David Wang, Aaron Chuang
Mar 18, 2020 -

Volvo Cars Unionville responded

Thank you so much Rachel. Our motto at Volvo of Unionville is to make sure our customer not only having the highest satisfaction on their purchase but also on the whole experience. Thanks again for your kind words and we will keep it up.

March 17, 2020

Aaron provides super good service and advice. Service department helps me a lot in many areas. I am glad to have such a good team to serve me. They are fantastic! More

by Peter Lai
Recommend Dealer
Yes
Employees Worked With
Christy Chen, Carson Zhang, Aaron Chuang, Benson Lo, Cynthia Tai, Queenly Lau
Mar 17, 2020 -

Volvo Cars Unionville responded

Thank you Peter for your acknowledgement of the quality of service that we provide here at Volvo of Unionville! It is our pleasure to serve you, and we hope you enjoy your car. Thank you for your support!

March 17, 2020

Our third Volvo from Volvo of Unionville and they make us feel like family. Attentive and professional. They treat us with respect every time and we recommend them to all our friends and family. Well done More

by Sharon_cheng99
Recommend Dealer
Yes
Employees Worked With
Aaron Chuang
Mar 18, 2020 -

Volvo Cars Unionville responded

Thank you so much Sharon. Delighted to know you had a great experience with our staff here at Volvo of Unionville. Thank you once again for being our loyal customer.

March 14, 2020

My boyfriend and I leased a car from Christy. She helped us to get the right car that fit all our needs. She is very friendly and supportive. She followed up with our experience and helped with after-sale s More

by Amy
Recommend Dealer
Yes
Employees Worked With
Christy Chen
Mar 14, 2020 -

Volvo Cars Unionville responded

Thank you very much Amy! We are happy that you were pleased with the quality of service that Christy has provided you. We strive to help customers find the car that best fits their lifestyle and we are glad that we have found the right car for you! Again, thank you for supporting Volvo!

March 14, 2020

Christy is very caring, patient, helpful as well as very knowledgable. She answered our questions whether we contacted her via email, phone, wechat or in person. It was definitely the best buying experience More

by Stella He
Recommend Dealer
Yes
Employees Worked With
Christy Chen, Cynthia Tai
Mar 14, 2020 -

Volvo Cars Unionville responded

Thank you Stella for your acknowledgment in Christy's dedication to her work! We strive to provide our customers with a stress-free shopping experience, and we are glad that we were able to deliver that to you. Here at Volvo, we believe that safety and ride-enjoyment are important qualities in a car. Welcome to the Volvo of Unionville family!

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