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Volvo Cars Unionville

Markham, ON

4.8
416 Reviews

4340 Highway #7 East

Markham, ON

L3R 1L9

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416 Reviews of Volvo Cars Unionville

October 04, 2021

Long time Volvo driver with many Volvos in the family. Bought a used S60 R-Design off lease from Bosco. He was very informative, helpful and answered all my questions regarding the car and made the enti More

by Alfred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosco Ku, David Wang
Oct 08, 2021 -

Volvo Cars Unionville responded

Thank you Alfred for you continuous support for the Volvo brand! We are happy to have been able to help you at Volvo of Unionville. It is always a pleasure to hear that you had an enjoyable experience throughout the car purchasing journey. Our goal at Volvo of Unionville is to always provide information in a prompt and helpful manner in order to best assist you in your decisions. Again, thank you for you and your family's continuous support for Volvo over the years and we sincerely hope you enjoy your S60 R-Design!

September 26, 2021

Carson and Rachel were very knowledgeable, helpful, friendly and professional in helping us buy our Volvo v90. I highly recommend buying a car from them. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Zhang, Rachel Lao
Sep 28, 2021 -

Volvo Cars Unionville responded

Thank you Andrew for writing this positive review about your experience with Carson and Rachel! We appreciate your kind words about your customer service and positive attitude. We are dedicated to provide vehicle knowledge and information to the best of our ability for you to find the most suitable car for you! It was a pleasure to work with you. Thank you again for your support and we hope you enjoy your new Volvo V90!

September 25, 2021

Thank you Alex, You have have been very patient, knowledgeable and very kind … your service was impressive. It was a nice experience for us… More

by lhkx57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Alex Hu, Rachel Lao
Sep 28, 2021 -

Volvo Cars Unionville responded

Thank you Ihkx57 for your positive review about your experience here at Volvo of Unionville with Alex. We are always happy to provide excellent service for an excellent customer experience at our dealership! Thank you again for your review!

September 23, 2021

After a terrible experience I had in my lifetime at a Volvo dealership near my house, I drove 15km to Volvo Unionville looking at the same car. Bosco met me right on time and He took the time to show me More

by Sumaker.To
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosco Ku
Sep 28, 2021 -

Volvo Cars Unionville responded

Thank you SumakerTO for your kind review about your experience at Volvo of Unionville with Bosco. We are sorry to hear about your previous experience at the other Volvo dealership, but we are happy to have been able to leave a positive impression at Volvo of Unionville! We appreciate you taking your time spent here at our dealership, therefore we do our best to provide the best customer experience possible through efficient and detailed vehicle purchase processes. Thank you again for taking your time to write this review and we hope you enjoy your new Volvo!

September 19, 2021

just nowNEWThank you Rachel and Carson for your help. just nowNEW Thank you Rachel and Carson for your help. Appreciated with their services. Hope to buy my second car here. More

by Shahram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Zhang, Rachel Lao
Sep 22, 2021 -

Volvo Cars Unionville responded

Thank you Shahram for you positive review. We are glad to hear that you had an enjoyable experience here at Volvo of Unionville with Carson and Rachel! It was a pleasure to work with you. Your encouraging words and appreciation for our work is cherished. We welcome you to come anytime to look at a second car, and we look forward to providing you with excellent customer service! In the meantime, enjoy your new Volvo. Thank you again Shahram for your time in writing this review!

September 18, 2021

Great vehicle purchase experience from Carson. and knowledge tour from Rachel. Highly recommend Carson to everyone More

by LEI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Zhang, Rachel Lao
Sep 22, 2021 -

Volvo Cars Unionville responded

Thank you Lei for your positive review regarding your experience at Volvo of Unionville with Carson and Rachel. It is important for us to provide you with an exceptional vehicle purchasing experience to best assist you in the process of finding the most suitable car for you. We take time to introduce and communicate knowledge about our cars to ensure a pleasant driving experience after the delivery of the vehicle. We are happy to hear that you had a great experience during the purchasing and delivery process, and we hope you enjoy your new Volvo!

September 18, 2021

Thank you Carson and Rachel for their wonderful services. Great purchase experiences from this dealership. More

by Khoshsokhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Zhang, Rachel Lao
Sep 22, 2021 -

Volvo Cars Unionville responded

Thank you Khoshsokhan for your review. We appreciate your positive feedback about your experience with Carson and Rachel. It was our pleasure to work with you, and we are happy to hear that you enjoyed your experience at Volvo of Unionville! Thank you again for your support!

Sep 23, 2021 -

Khoshsokhan responded

Rachel and Carson both were freindly and professional and I am happy with my car and their sincere support. S. Khoshsokhan

September 15, 2021

The Sales Representative Andrew Tran was professional, friendly, and knowledgeable. He helped me picked the perfect options for my vehicle and provided a very pleasant vehicle purchasing experience. Th More

by gregwu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran, David Wang, Rachel Lao
Sep 18, 2021 -

Volvo Cars Unionville responded

Thank you Greg for you kind review regarding your experience at Volvo of Unionville with Andrew. We try our best to provide the best customer service which encompasses professionalism, product knowledge, and being personable. It was our pleasure to work with you, and it is great to hear that you had a pleasant experience at Volvo of Unionville. Thank you for your support and we hope you enjoy your new Volvo XC90!

September 15, 2021

My experience was exceptional from speaking to a sales rep to the pickup of my vehicle. More

by Sonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Chen
Sep 18, 2021 -

Volvo Cars Unionville responded

Thank you Sonya for your kind review! We at Volvo of Unionville are committed to providing you with exceptional service no matter what stage you are at in the vehicle purchasing or after sales process. We are happy to learn that you are satisfied with the services provided at Volvo of Unionville and thank you for your support!

September 13, 2021

Excellent sales and after service services. Excellent follow up on enquiry. Never has same experience in other dealership ! More

by KL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Andrew Tran, Alex Hu
Sep 18, 2021 -

Volvo Cars Unionville responded

Thank your KL for your positive rating for Volvo of Unionville, specifically your experience with Andrew and Pat. It is our goal to provide an enjoyable customer experience and exceptional service no matter what stage of the purchasing process you are in. We are happy to hear that our efforts are appreciated! Please don't hesitate to let us know on areas that you would like us to improve on based on your experience, particularly with Alex. We are continuously trying to improve and value any feedback that you are willing to provide. Thank you again for your support and review!

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