Village Chrysler Dodge Jeep
Ajax, ON
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123 Reviews of Village Chrysler Dodge Jeep
Service and Parts, are the best teams of Professionals. I have been dealing with Village for a long, long time, (30+ years) and their service and parts teams are outstanding. They say you are only as succes I have been dealing with Village for a long, long time, (30+ years) and their service and parts teams are outstanding. They say you are only as successful as the staff you have working for you, so true. Village retains a high standard and knowledgeable staff, with many and I mean many years of experience in both their service and parts departments. I currently own two JEEP Wranglers and the quality of service they provide is next to non, outstanding. Village service and parts teams treat you like family, so customers should give them a chance and get to know them. There isn't a question on service or part that they can't answer or help you with. Hats off to both teams, Rob Randall, Paul Bhola, Rusty Ramballie, Clifford Prince, Paul Banducci, Nigel D'Souza, Emmanuel Taylor, Andrew Lawson, Laura K and John MacDonald, to mention a few. It is so easy to be negative with dealerships, but I guarantee you this, if you take the time to know Village service and parts teams, it will be worth your while. Take Care Stephen M. More
A Great Dealership We bought a 2017 Dodge Grand Caravan used 30240 kms. We worked with Bill Tzagadouris and he was excellent to work with. Like any dealership there was We bought a 2017 Dodge Grand Caravan used 30240 kms. We worked with Bill Tzagadouris and he was excellent to work with. Like any dealership there was a lot of back and forth but got to work with figures that we and the dealership were comfortable with. They took off the mud flaps on old Caravan and placed on the new Caravan, no charge. The only thing I was really disappointed in was the left front rim had a big gouge on it and I don’t know how I missed this. I did and not much will be done now. It’s my fault not the dealership. The only think I can say is I’m fussy and I was pissed. The van was spotless ( other then the rim) when we picked it up. This my 3rd Grand Caravan. Thank You. More
Amazing Sales Manager Wayne is by far the most amazing, knowledgeable and caring sales manager I’ve talkin too. Treated my like family and he gave me possible the best deal Wayne is by far the most amazing, knowledgeable and caring sales manager I’ve talkin too. Treated my like family and he gave me possible the best deal on a brand new car I could’ve ever imagined. More
Wonderful! Qazeem was a great sales person to deal with. Very knowledgeable, personable and friendly. I am very happy with my recent vehicle purchase. The exp Qazeem was a great sales person to deal with. Very knowledgeable, personable and friendly. I am very happy with my recent vehicle purchase. The experience from start to finish was exceptional. Harry in the finance department was also great to work with. I would recommend this dealership to all my friends and family. Kelly More
Service was fast and at a time that was convenient to me The service was fast and at a time that was convenient to me and the service team always makes feel welcome when I am having my vehicle serviced The service was fast and at a time that was convenient to me and the service team always makes feel welcome when I am having my vehicle serviced More
Great Experience This is the first time I have purchased this make of vehicle..... was very impressed with the dealership and staff. Everyone was very helpful and wen This is the first time I have purchased this make of vehicle..... was very impressed with the dealership and staff. Everyone was very helpful and went above and beyond to get me into the Jeep Grand Cherokee that I wanted. Would definitely recommend this dealership and want to thank Roy for his assistance!!! I will be back thanks to everyone Deborah More
Excellent customer service , great at solving any issue that may arise I was informed on the progress of my repairs and any other issues with my car , great at solving any issue that may arise I was informed on the progress of my repairs and any other issues with my car More
Staff exceeded our expectations We just bought a used vehicle from Village and left the dealership feeling very pleased with our experience and the way the staff members all really s We just bought a used vehicle from Village and left the dealership feeling very pleased with our experience and the way the staff members all really seemed to go above and beyond to help fulfill our requests and answer our questions. They explained everything clearly and at no time did we feel any sales pressure tactics. Two thumbs up! More
Worse Service I had an appointment to get my car service so I took the day off in the morning since they told me that I would have to leave my car there. By lunch I had an appointment to get my car service so I took the day off in the morning since they told me that I would have to leave my car there. By lunch time they told me that they wouldn't be able to fix my car since they didn't have the required part (the part that they had previously diagnosed and they had assured me that it was ordered). They didn't fix that part but had the audacity to charge me for the diagnose of the same part that I had come in for. They also told me that the part had to be ordered. The best part is that the original quote that they told me was now increased by another $160. Needless to say, I won't bother coming back here again. NO I DO NOT RECOMMEND THIS PLACE. More
Great Service Very efficient fast service. Service manager very friendly and helpful. Personable. Free Drop off and pick up service too. Priced as competitively Very efficient fast service. Service manager very friendly and helpful. Personable. Free Drop off and pick up service too. Priced as competitively as anywhere else. Very pleased all around with the experience. More

