Vickar Ford

Poor service for an oil change that was done on June 2/22. Ashley talked with me for a split second, I had asked if there was any issues with my vehicle as it was already an hour since I brought it in 2/22. Ashley talked with me for a split second, I had asked if there was any issues with my vehicle as it was already an hour since I brought it in. She said “ No, there’s staffing issues” and said they were getting to get to my vehicle. 1 hour and 10 minutes later and I look for my vehicle and couldn’t find it, looked in the garage and seen it was hoisted up for a oil change. Nobody had told me it would be up there nor did they ask if it was ok to be hoisted up for an oil change. I freaked out! After my rant, the manager Leonard, I think his name is, gave me a free oil change. Still was upset about it being up there but happy it was done and happy to leave. Left the city shortly after for the weekend and returned back Sunday only to find out they never even topped up my windshield washer fluid. So I had bugs on my windshield and no fluid to clean it. Big inconvenience for two hour drive back to Winnipeg. Now I’m wondering what the xxxx else they didn’t do for my service which I gladly would have paid for regardless of their stupidity. More

Mike in service was a huge help with getting my truck in and fixed quickly! and fixed quickly! More

As always great service advisor Scott Hobday let me know what items ti attend to at a later date what items ti attend to at a later date More

Service was great at this visit. Have had a few issues in the past but we’re quickly fixed. Have had a few issues in the past but we’re quickly fixed. More

Booking appt was easy and convenient using online booking tool. Repairs were done in less than an hour tool. Repairs were done in less than an hour More

Great job very friendly communication was 100% would recommend the dealership to anybody and have . thank you very much !!!! recommend the dealership to anybody and have . thank you very much !!!! More

I needed to service my vehicle prior to a road trip. Called the service department and they took me in right away. Done quickly and well. Called the service department and they took me in right away. Done quickly and well. More

Prompt pleasant and competent. It’s also convenient that they have a restraint/snack shop inside. It’s also convenient that they have a restraint/snack shop inside. More

Excellent customer service! Very professional, very friendly staff. Vickar Ford helped me get into my dream car. Thank you! Very professional, very friendly staff. Vickar Ford helped me get into my dream car. Thank you! More

I think the service person ( Mike ) made my experience very easy and was a complete professional very easy and was a complete professional More