Unique Chrysler Dodge Jeep Ram
Burlington, ON
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1,633 Reviews of Unique Chrysler Dodge Jeep Ram
Very unprofessional manager and staff, they just ALL TALK second vechile we bought from Unique Chrysler one from the main showroom Secon just earlier this year from their Superstore Chrysler. No problem with second vechile we bought from Unique Chrysler one from the main showroom Secon just earlier this year from their Superstore Chrysler. No problem with the ve Giles but they DO NOT follow on their promises. I placed several calls to either store no reply finally a main store manager told me he will take care of it and we call you back same day we talked. No surprise, nobody called me back so after three days I call the manager again, and ask what is going on with my issue, they owe me money back. He replied, didn't he call you that day. No one called me back again he said you will free from us today. As of yet NO ONE HAS CALLED ME BACK. Very POOR customer service, WE won't be buying there again. More
family vehicle asap! a deal would not have dinished Brian from unique chrysler was unbelieveably professional, courteous, friendly, smart. after encountering family car troubles which deemed our vehic Brian from unique chrysler was unbelieveably professional, courteous, friendly, smart. after encountering family car troubles which deemed our vehicle unsafe and not road worthly, our JOURNEY for a new family vehicle began, and what seemed like a never ending task, search and reviews which took almost two full weeks (12 days), all came to a quick clean fair and very well explained conclusion of our new family vehicle, on september 19 2016 5:30 pm we walked out of UNIQUE chrysler with our new dodge journey. completely satisfied . at first we had lots of questions and concerns looking thru all the options, and with couple of unforseen issues that arose, were nothing for Brian and his team ( MIO & Dan to name a couple)to take care of,and swiftly accommodate our needs to assure we found the family vehicle we needed and that we are truely happy with our choice. Brian , Mio, and Dan were surprisingly easy and pleasant to work with. Brian is what car sales reps should model themselves after, extremely polite, careing and again very professional. Brian definatly corrected my vision of tha typical sales man/woman; because that he isnt, but all sales men/woman should be or try to be similar if not exactly like the example Brians displays day after day. our family truely believes the time spend with Brian at Unique chrysler in search of our family vehicle, was a GOD send. I just wanted to express my enjoyment and satifaction with Brian , Mio & Dan at unique chrysler. They were amazingly friendly and truely treated us (,all their other customers also) like family. i hope anyone who reads this or knows someome looking for a different vehicle shares with them what they read and lead them to a Great man and father who is wonderful at his occupation and will help you get and find whats right for you. Thanks unique chrysler for employing such a professional gentleman who is family oriented with a big heart. More
Satisfied and highly recommended.! Very good costumer service..first time to purchase a new vehicle and it went good...thank you Deanna and Mio for helping me..you guys are awesome...! Very good costumer service..first time to purchase a new vehicle and it went good...thank you Deanna and Mio for helping me..you guys are awesome...! More
Wes was excellent! Made my purchase stress free. I just purchased my new Jeep Cherokee Sport, and love it. Wes made the process easy. Very professional. Not pushy and respectful. Nice to see. I visit I just purchased my new Jeep Cherokee Sport, and love it. Wes made the process easy. Very professional. Not pushy and respectful. Nice to see. I visited other dealerships, and found Unique the best out there. Big thanks to Wes. My wife will be in next to trade in her car for a Jeep as well. More
Service Very Good service. Very friendly and always smiling.Very helpful , knowledgeable. When u walk in tge door .they welcome u and fell like a family. Very Good service. Very friendly and always smiling.Very helpful , knowledgeable. When u walk in tge door .they welcome u and fell like a family. More
Brian was absolutely amazing! Lovely, kind, hard working Brian and Daniel worked diligently to ensure my family had the perfect vehicle. I could not be more grateful. Their professionalism was perfection. Brian and Daniel worked diligently to ensure my family had the perfect vehicle. I could not be more grateful. Their professionalism was perfection. Brian's kindness with my 8 year old son was priceless. Thank you. More
Returned to Unique Chrysler After 1 Year - New Vehicle Issue I purchased a vehicle in 2015 which I thoroughly loved until I started having some issues with the engine burning unusual amounts of oil. I was very I purchased a vehicle in 2015 which I thoroughly loved until I started having some issues with the engine burning unusual amounts of oil. I was very upset about it and wanted to trade in my vehicle and get something else. I looked around at other dealerships (Ford, Chevy, Hyundai etc.) and quickly realized that they wouldn't give me a fair trade in value for my brand new 2015 vehicle. I decided to go back to Unique, where I bought the car, and explained the issues that I was having. I actually spoke to the Sales Person who sold me the car, Nicola Hunt, she is now a Manager. She assigned Abir to help me out. Between the two of them, they really made me feel comfortable and I was able to express myself in a way that I wouldn't have with any other dealership. They understood my situation and felt awful about the issues that I was having. All in all, I traded in my vehicle for a brand new 2016 6 cylinder model and was very happy with the deal that we worked out. Again, nowhere else would I have received such a deal. Although I had issues with my 2015 Jeep, I'm still a fan and am loving my new Jeep. Nicola, Abir and Dan were a pleasure to deal with and would do it all again... but, not for another 6-8 years at least.. LOL.. Thank You! More
Love our new Grand Caravan Crew We were looking to replace our old Grand Caravan with a new model. Happy that this dealership was open Sunday which was convenient for us. Abir was he We were looking to replace our old Grand Caravan with a new model. Happy that this dealership was open Sunday which was convenient for us. Abir was helpful from the moment she greeted us when we arrived, and worked together with her manager to get the van we wanted and the price we wanted. Mio was very helpful and patient in reviewing all the financials and options with us. Our family loves our brand new van and happy with the service received from this team. More
We LOVE it! It's been 1 week since we've purchased our vehicle from Unique and we LOVE it! It's been over ten years since the last time we've purchased a vehicle, It's been 1 week since we've purchased our vehicle from Unique and we LOVE it! It's been over ten years since the last time we've purchased a vehicle, so you can say we were a little nervous in making a big and expensive decision until we met the GM Mike Carobelli. Mike was very accommodating to our needs, his professionalism made us feel very comfortable and not to mention his staff Brian and Mio who were so kind. Great place...Great people...Great service. Joe & Silvana More
Awesome! Abir and the Chrysler team were all fantastic. I was extremely happy with their professionalism. I would highly recommend shopping at this location. T Abir and the Chrysler team were all fantastic. I was extremely happy with their professionalism. I would highly recommend shopping at this location. Thank you for a great experience. More