Unique Chrysler Dodge Jeep Ram

Excellent Customer Experience I wish to thank Mike Carobelli and the entire Unique Chrysler Team for assisting me with the recent purchase of my New 2014 Jeep Cherokee TrailHawk. I wish to thank Mike Carobelli and the entire Unique Chrysler Team for assisting me with the recent purchase of my New 2014 Jeep Cherokee TrailHawk. When you deal with Mike Carobelli, you are not only purchasing a great vehicle you are getting an overall excellent customer experience. In fact, this is the 5th vehicle I have purchased from Mike in the past 9 years. I have also referred him to numerous family members and friends, who have also purchased vehicles from him, as I trust him implicitly. This is why I travel great distances to do business with Mike. I live in Vaughan, Ontario and drive approximately 150kms, round trip, to deal with Mike, personally, even though there are numerous other dealerships in close proximity to me because I believe it is worth the drive when you are guaranteed exceptional service and a great vehicle. Mike takes the time to understand my needs, price point and provides me with detailed information so that I can make an informed decision about my vehicle purchase. Each and every vehicle I have purchased from him has been affordable, reliable and suited my personal needs perfectly. He is very professional, honest, knowledgeable, patient, caring and personable. Even after my vehicle purchases, Mike and the Unique Chrysler Service Team offer professional, exceptional and outstanding vehicle maintenance and repair service. I recommend Mike and the Unique Team to anyone looking for their next great vehicle and wanting an excellent customer experience!! More

For good friendily envierment I am geeting good deal , I have good experience with mil , always he call me update me and help me to getting my dream car. I appreciate all employed I am geeting good deal , I have good experience with mil , always he call me update me and help me to getting my dream car. I appreciate all employed in unique Chrysler dealership . Best of luck for future and also I keep open my eyes for my friends looking for doge. More

Very Positive Experience at Unique Chrysler, Burlington I had decided I wanted to purchase a fun vehicle for both my 16 year old son and myself to enjoy. The first model that came into mind was the Chrysler I had decided I wanted to purchase a fun vehicle for both my 16 year old son and myself to enjoy. The first model that came into mind was the Chrysler Jeep. I have driven by the Unique dealership a number of times recently and noticed their large selection of Jeeps. My son and I entered their showroom on Saturday and was promptly greeted by an outgoing young gentleman named Brian.. Immediately we felt comfortable discussing with him our hopes of finding ourselves a Jeep. He assessed our needs and took us on a tour of the dealership pointing out various Jeeps that fit our criteria. As a parent I was very pleased that Brian was able to create a rapport with my son. It was important to me for my son to be a part of the experience and Brian picked this up right away. After a test drive we discussed options that were available and we left for home with the information in hand. At no point did we feel pressured or rushed. I'm happy to say we returned to Unique Monday afternoon to purchase a Jeep. I would like to point out that if we were pressured into buying on Saturday, I would have purchased the wrong style of Jeep. It was only after further discussions with Brain and my family, that we discovered the two door Rubicon would best fit our family. Thank you Brain!! A Very Satisfied Customer More

Started shaky but ended well This was my third purchase with this dealership, car quality is excellent, the dealership is friendly and inviting. I did have a few hiccups on my del This was my third purchase with this dealership, car quality is excellent, the dealership is friendly and inviting. I did have a few hiccups on my delivery but the team (Eric Galvez, Michael Pearce and Mike Carobelli) quickly fixed everything and had me on my way and the couple of other items that couldn't be fixed are set up for a service appt and that worked best for me. This dealership will remember you from purchase(s) in past and you feel that they really care for your business and want to make every part of the process a success. I also want to state that they have the best service bay I have ever dealt with and I feel confident that my car is always in the best hands and they have completed every check and not skirted any corners. I have taken friends to this dealership in past and made sales and will continue to keep recommending! More

Best Dealer Ship!! I was very pleased with the service and the great people who helped me purchase my new truck.Was treated like family ,definitely recommend this dealer I was very pleased with the service and the great people who helped me purchase my new truck.Was treated like family ,definitely recommend this dealership More

2010 Jeep Wrangler Sahara Amazing experience from start to finish, great team of individuals. Really happy with purchase and look forward to getting it serviced by your team w Amazing experience from start to finish, great team of individuals. Really happy with purchase and look forward to getting it serviced by your team when necessary. Thank you for everything. Very pleased! More

Unique Chrysler: The best buying experience I have had!!! I have bought 7 vehicles in the past nine years! I am not a car dealer, just an honest hardworking person. I kept getting sold one lemon after another I have bought 7 vehicles in the past nine years! I am not a car dealer, just an honest hardworking person. I kept getting sold one lemon after another! I came to Unique having very little faith that I would find a car to love, for a deal that would suit my needs and budget. I had just been in a "total loss" accident. I was deeply disappointed because I had completely finished paying for the vehicle involved. My husband and I have had a tough year. I walked in, spirits low, and was immediately greeted with genuinely positive staff. Mil is the special finance manager that I met with. I explained my situation, my pesimism toward the car buying experience, and the never ending list of what I was looking for in a vehicle. Mil was very professional, courteous and friendly. He has sincere interest in meeting the customers needs. Mil worked harder than I had ever withnessed before to get me the best interest rate possible, the car that I love, and the experience that I needed to instill my faith again. I can honeslty say that the experience at Unique Chrysler is not typical, exceeds all expectations and will leave any person who comes in with a smile on their face. I am so greatful to Mil and all of the staff at Unique Chrysler. If you want to be treated with respect, and want an experience that puts you as the customer first, make your first and only stop UNIQUE CHRYSLER! More

Purchased 2014 Dodge Caravan 30th Edition Nicola was approachable, patient, very helpful and answered all questions. If she did not have an answer, she ensured she spoke to a colleague for as Nicola was approachable, patient, very helpful and answered all questions. If she did not have an answer, she ensured she spoke to a colleague for assistance instead of telling me what she thought I wanted to here. She was well versed in the Caravan features, and did a great job of reviewing the features with two little ones running around. Brenda was well prepared for the little ones as well. The overall experience was great. More

We were buying a car for the first time in Canada and at Unique Chrysler, the service was exceptional and everything was done so that we could have our dream car. Unique Chrysler, the service was exceptional and everything was done so that we could have our dream car. More

I visited Unique because of a phone call from Kat from head office. She advised me of a current promotion whereby, if i was interested, i could trade in my 2012 Jeep Wrangler Sahara for something else. head office. She advised me of a current promotion whereby, if i was interested, i could trade in my 2012 Jeep Wrangler Sahara for something else. I had been considering downgrading my vehicle since i recently purchased a home which extended my commute, and as we know, Jeep Wranglers are not the most fuel efficient. I love my Jeep and wish it was more practical but i definitely was interested in the idea. I set up an appointment for Thursday evening. Same day as Kat called, i received a phone call from Brian. From the get go, Brian was very personable. I advised him that i would be a tough sell, as i am not interested in any of Chrysler's vehicles, other than Jeep (or Challenger or Charger - but really, out of my price range). Brian seemed willing to take on the challenge, stating that he would research and find something for me. I didn't believe him. Before our Thursday appointment, i spoke to Brian a few more times, again saying he would find something. I didn't believe him. :) On Thursday March 20th at 19:30 i arrived at Unique to be greeted by Brian. We sat down for a bit and went over a few things, but quickly he showed me to a Jeep Cherokee. Went for a test drive - nice vehicle, but not for me. I like where he was going with it though. He was extremely knowledgeable and personable. I felt comfortable with him, and that he wasn't being pushy - like other sales associates that i've dealt with in the past. We moved on to a Fiat - yes, quite different than the Wrangler, but i was interested. Went for a drive - and almost felt like i was driving with a friend. Even though i didn't tell him, i was sold on the silver 2012 Fiat 500 sport. I have never bought a used car, but thought that this was the one for me. All in all, i spend 3 hours at Unique and it went by so fast. Brian is a fantastic salesman, and an asset to Unique. I will definitely recommend that those i know who want to purchase a vehicle, see Brian. During my time at Unique, i also met Steve and Dave. Again, both of these men were outstanding. Very knowledgeable, approachable and easy going. Jessica remembered me from my service appointments with the Jeep and let me know that she just bought a Fiat and loves it. Told me about the great mileage, and great drive. Being remembered at a dealership that is so busy made me happy. So, i pick up the Fiat tomorrow. I look forward to seeing the guys again. Nothing but good reviews for Brian. I would buy a car from him again in the future - perhaps that beautiful Jeep Wrangler in the showroom! More