Unique Chrysler Dodge Jeep Ram

Vehicle service Had our 2008 Grand Caravan in for electrical problems, Already new I needed some other work done as the vehicle had been a little neglected. They wer Had our 2008 Grand Caravan in for electrical problems, Already new I needed some other work done as the vehicle had been a little neglected. They were able quickly Identify the original problem and find a replacement part very quickly although it was an special item. Also found critical problems that needed attention and had them all fixed quicker than expected and at a cost that was more than reasonable. Great parts and service team ! More

Happy 1st time jeep owner Overall we are quite pleased with our Jeep purchase but I will take the time to explain why I was unable to select great as my final answers. 1. Ever Overall we are quite pleased with our Jeep purchase but I will take the time to explain why I was unable to select great as my final answers. 1. Everyone we encountered were very friendly and made us feel welcome and valued however we started getting confused and conflicting responses as we we were passed around to speak with this person then the next. All though the end result was this was the right vehicle for us and the right place to buy from there were times of confusion. 2. We were disappointed to discover some damage on the vehiclele the evening we picked it up that was not there on the date of purchase. We were very thorough in our examination of it as we had looked at several others that we declined because of this. The sales manager did come out to address this and has assured us it will be taken care of, I do hope upon this issue being resolved I would rate my overall experience as SUPER. More

Exactly the type of service you want when buying a car. Thank you to all of the people at Unique for working together in helping me buy the right car at the right price and making me feel good about continu Thank you to all of the people at Unique for working together in helping me buy the right car at the right price and making me feel good about continuing with our relationship in the future for car buying and regular maintenance needs. I am reminded why Unique has been my go-to place for sales and service for over 20 years. Excellent overall service and great people. peter. More

Happy, New Jeep Grand Cherokee Owner!!!!!! This was my first time buying a car on my own! My husband and I visited a few Ram/Chrysler/Jeep dealerships in the surrounding areas. We left every ti This was my first time buying a car on my own! My husband and I visited a few Ram/Chrysler/Jeep dealerships in the surrounding areas. We left every time feeling pressured or disappointed. Then we found Unique! It was the best experience yet! We weren't pressured at all. It was very laid back and friendly. We truly enjoyed the experience especially with the people who helped us. Paul Dworzak literally knew every single detail and answer to any question we had! He was so friendly and funny. Of course the sales manager, Mike was a total pleasure to deal with. So knowledgeable and he gave us a great deal for our trade and literally went ABOVE AND BEYOND to find the exact Jeep we wanted, even if it meant waiting a month!!!! It was such a great overall experience that I'm recommending this dealership to anyone! They have so many different various cars and types, its great! More

Service with a capital S My husband and i had the pleasure of buying our Dodge Journey at Unique Chrysler (Burlington) and were treated like family!!! From the moment we met My husband and i had the pleasure of buying our Dodge Journey at Unique Chrysler (Burlington) and were treated like family!!! From the moment we met with Mil we know we were in good hands. We will be telling all our friends and family about the great service we received !!!! Dont look any further than Unique More

Delays, Delays, Delays I decided on Unique Chrysler because of the high reviews it has recieved. On the first of March 2014 I decided to buy a Ram Ecodiesel 1500 SLT. Ryan m I decided on Unique Chrysler because of the high reviews it has recieved. On the first of March 2014 I decided to buy a Ram Ecodiesel 1500 SLT. Ryan met me at the door and walked me through the pricing and options. I pretty well knew exactly what I wanted so I'm sure that made things quicker. With some intense negotiations, I felt I struck a fair deal. Next it was onto Dave, in finance, where I had to negotiate further and correct some 'oversights' and add-ons to my contract that could have cost me big money. After all is said and done, I was told my truck would be delivered shortly after a three week trip I was about to leave for. After 5 weeks I called and was told it had been built but had not been released. After 7 weeks I was told it had left the factory. After 8 weeks I was told it was awaiting pickup for delivery. After 9 weeks I was told it had left the storage yard. After 10 weeks I was told it is on delivery and could take a week or two. After 12 weeks I was told it was scheduled to arrive 'yesterday'. Well, this is the 13th week and I have spoken to the GM and he assures me it will be delivered on the 16th week!! I will believe it when I see it. IF YOU BUY A VEHICLE - GET A DELIVERY DATE IN WRITING!! As you can see, I followed up weekly on my purchase. Sometimes I left voicemail messages. The General Manager (Mike) was the ONLY one to EVER call me. I am told the staff at Unique Chrysler didn't know there would be a 4 month wait and that it is Chrysler that is the cause. I should've bought a F150 More