Turpin Kia

Outstanding customer experience from Andre. Our family was urgently shopping for a vehicle after our prior vehicle was lost in an accident. The 2021 Telluride was at the top of our list as a replacement was urgently shopping for a vehicle after our prior vehicle was lost in an accident. The 2021 Telluride was at the top of our list as a replacement family SUV, but due to it's current popularity all dealers in Ottawa unsympathetically informed us it would be a minimum 2-3 month wait until one arrived. As we were about to give up on finding the right Kia and looking at another brand, but a chance phone call to Andre at Turpin turned our dilemma into a problem he was determined to help our family solve. Andre immediately empathized with our urgent need a family vehicle, acknowledged the vehicle we wanted was in high demand, and no promises made he could find one but he would do his best to help (where all other dealers refused to help beyond wanting a deposit and 2-3 month wait). Andre then did the impossible and found 3 different options that could be delivered with 1 week for the car we were searching for! If you're buying a KIA in the Ottawa area, there is no other dealer as focused on customer experience and earning your business. Andre is a professional, evidently with better knowledge of KIA Canada's inventory than the larger dealers, and he truly puts the customers needs first. More

I just recently purchased a used 2019 Rio from Turpin and couldn't be happier with the whole experience. Great communication, great service! Highly recommend. couldn't be happier with the whole experience. Great communication, great service! Highly recommend. More

The team at Kia Carleton Place were amazing from stepping foot into the door, to handing me the keys of my new car. Dealing with Mike and Andre was a great experience. They gave genuine customer service, and foot into the door, to handing me the keys of my new car. Dealing with Mike and Andre was a great experience. They gave genuine customer service, and the no "sales pitch" approach was appreciated. I have already recommended this location to a few people More

I purchased a new 2020 Niro Ex from Turpin Kia in December 2020. I shopped around between a few Kia dealerships, but the price, customer service and professionalism provided by Andre at Turpin could December 2020. I shopped around between a few Kia dealerships, but the price, customer service and professionalism provided by Andre at Turpin could not be beat. If anyone in the Ottawa area is looking to buy a Kia, I would highly suggest you take a trip to Carleton Place to try and make a deal. More

If you're in Ottawa and considering a Kia take the drive out to Carleton Place to visit this dealership. They are awesome to deal with! They gave me a fair price and Andre was a pleasure to deal with throug out to Carleton Place to visit this dealership. They are awesome to deal with! They gave me a fair price and Andre was a pleasure to deal with throughout the whole process. More

Helpful and knowledgeable staff looked after our needs of trading our 2018 Sportage previously bought there for a new 2021. Nice clean showroom and from sales to service to parts all great people to deal wi trading our 2018 Sportage previously bought there for a new 2021. Nice clean showroom and from sales to service to parts all great people to deal with. More

Mike and Andre were very helpful and the entire purchase experience was great. We will recommend Turpin to our friends, and will go back to purchase our next vehicle. experience was great. We will recommend Turpin to our friends, and will go back to purchase our next vehicle. More

My experience was great. The whole process from start to finish was easy and everyone was very friendly. When I picked up my car I was shown how to use all the features in the car and I am very happy with i finish was easy and everyone was very friendly. When I picked up my car I was shown how to use all the features in the car and I am very happy with it. More

Both Andrea and Andre were very helpful with the purchase of my 2021 Kia Soul LX. Andre went out of his way to help me get my trade-in to the dealership. of my 2021 Kia Soul LX. Andre went out of his way to help me get my trade-in to the dealership. More

We have purchased multiple vehicles from Turpin KIA. Mike and Andre are a great team that have always listened to our needs, and our experiences have always been 5 star. The after care service is amaz Mike and Andre are a great team that have always listened to our needs, and our experiences have always been 5 star. The after care service is amazig,, and they always make themselves available for any questions or concerns that we have had. More