Turpin Kia

When we arrived at Turpin, we were not committed to Kia. When we left, we were committed and we wanted to buy it from Andrea. Courteous, knowledgeable service, and no pressure. We ordered a very specific co When we left, we were committed and we wanted to buy it from Andrea. Courteous, knowledgeable service, and no pressure. We ordered a very specific configuration, and delivery took a while. But that was entirely due to the global supply chain chaos, and in no way reflects on the dealership. Andrea offered us options to shorten the wait, but we chose to hold on and get exactly what we wanted. We are happy customers. More

Purchased a new car. Very positive experience with Mike Peters and Andre Smith. They were friendly, efficient and professional. Very positive experience with Mike Peters and Andre Smith. They were friendly, efficient and professional. More

Both Michael Peters and Andre Smith gave me intelligent and personable answers to my questions. I felt very comfortable dealing with them. I would recommend this dealership to anyone. After two weeks of dr and personable answers to my questions. I felt very comfortable dealing with them. I would recommend this dealership to anyone. After two weeks of driving this auto I like it very much. More

I had an amazing experience start to finish from when I submitted a request for info online until I picked up my new car 2 weeks later. Andrea Cunningham was exceptional to deal with. She was knowledgeable submitted a request for info online until I picked up my new car 2 weeks later. Andrea Cunningham was exceptional to deal with. She was knowledgeable, efficient and professional. I highly recommend. More

Great experience every step of the way. Left very happy and will definitely recommend to friends and family! Left very happy and will definitely recommend to friends and family! More

When shopping for our new vehicle, we contacted and/or visited every KIA dealership in and around Ottawa and Turpin KIA was hands-down the absolute best from a service perspective. And while it also didn' visited every KIA dealership in and around Ottawa and Turpin KIA was hands-down the absolute best from a service perspective. And while it also didn't hurt that they had the most reasonable price out there, they earned our business based on experience alone. While other dealers tell you that "you're family" when you buy from them, actions speak louder than words and you actually FEEL like family with Turpin. No pushy sales tactics, no obfuscation, no hassling, no sneaky up-selling and I can say with absolute honesty that they look out for your best interests when purchasing a vehicle. Car shopping can be a anxiety-inducing experience, but it was seriously refreshing to deal with Andrea and the rest of the Turpin KIA staff. We hope not to be on the market for another vehicle TOO soon, but we know where we'll be going when we are! More

So worth coming outside of the city (Ottawa) for a warm, friendly, non-pushy sale. They made the whole process easy and really fun. Thanks so much to Mike, Andre and Andrea. Highly recommend coming here! friendly, non-pushy sale. They made the whole process easy and really fun. Thanks so much to Mike, Andre and Andrea. Highly recommend coming here! More

Had a bad experience with my car being stolen. The dealership jumped into action to minimize the inconvenience. Provided a loaner car very quickly, sourced a very similar car and gave me a few opt The dealership jumped into action to minimize the inconvenience. Provided a loaner car very quickly, sourced a very similar car and gave me a few options to chose from, it was awesome. More

My apologies for writing this review a little late. We have had our Kia Carnival for about a month now and are very happy. Andrea Cunningham I’m still squealing every now and then 😹. The customer serv We have had our Kia Carnival for about a month now and are very happy. Andrea Cunningham I’m still squealing every now and then 😹. The customer service at this dealership is amazing. From the first contact with Andrea to finalizing the purchase, everything was smooth. A lot of horror stories out there with buying a new car post pandemic. We are glad Turpin Kia gave us the best experience. We appreciate the military discount!!! Andre Smith, thank you to you too. Ivy and Dustin ☺️ More