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ToyotaTown - Service Centre
London, ON
3,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,010 Reviews of ToyotaTown - Service Centre
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January 18, 2025
The appointment for 16000 oil service was handled quickly, professionally and respectfully. It is convenient driving into the service bay, confirming service and estimate time. It was a snowy day, so quickly, professionally and respectfully. It is convenient driving into the service bay, confirming service and estimate time. It was a snowy day, so car wash was not offered. More
by john.spinozzi
Employees Worked With
January 17, 2025
2023 I bought a brand new Tacoma of them first service they scratched never said nothing I paid myself for the repair 2024 I bought a brand new rav4 first service they tried charging my tire that’s not e they scratched never said nothing I paid myself for the repair 2024 I bought a brand new rav4 first service they tried charging my tire that’s not even damaged took to another shop they said nothing wrong with the tire second damaged my hood and fender didn’t say nothing about it didn’t even wash my car so they hide the damages when I told them about it they said it’s to late I should said something when I picked up MY CAR WAS TO DIRTY TO SEE DAMAGES More
by Zejnicemir11
Employees Worked With
Scott Smythers
January 17, 2025
In 2023 I bought brand new Tacoma first service left side box they scratched it never told me had pay for my own repair 2024 bought brand new rav4 first service they tried changing a tire on my car there wro box they scratched it never told me had pay for my own repair 2024 bought brand new rav4 first service they tried changing a tire on my car there wrong with the tire second they damaged my hood and the fender never said nothing about it they said I should have told about the damage when I picked up in the past my car was always washed this they didn’t wash it so could hide the damage I do not recommend this dealer to anyone More
by Zejnicemir11
Employees Worked With
January 17, 2025
Todd Servant helped regain confidence that Toyota will stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time a stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time and patience to identify it's source. Todd helped me understand the challenges in identifying these types of problems as well as other symptoms that they've come across over the years. It was helpful and insightful and brought confidence that they're looking out for our best interest. More
by simon.warwick
Employees Worked With
January 17, 2025
Worst dealer shop ever they tried ripping me off for a tire that’s not even damged and then they damaged my hood and fender and never said nothing about it tire that’s not even damged and then they damaged my hood and fender and never said nothing about it More
by Zejnicemir11
Employees Worked With
January 11, 2025
Todd is the only service adviser I would recommend. He constantly goes above and beyond and always puts the customer first. He is highly recommended He constantly goes above and beyond and always puts the customer first. He is highly recommended More
by firemanneil
January 10, 2025
Enna and the Toyota Town team did. a great job. I’m very pleased with the service and it was substantially cheaper than the quote I received from another dealership. I would gladly give a great job. I’m very pleased with the service and it was substantially cheaper than the quote I received from another dealership. I would gladly give them my business again. More
by James
January 09, 2025
Todd is always very friendly and informative. Makes sure all my questions have been answered before I leave. Makes sure all my questions have been answered before I leave. More
by Corrie
Employees Worked With
January 09, 2025
From my first vist i couldn't have been happier. ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exce ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exceeded that by a little I was informed and was offered an apology....again no complaints. More
by caldwellmary506
January 03, 2025
Friendly and competent staff and very qualified mechanics. Diagnosed and fixed a problem another shop could not fix and had made worse with 3 prior visits. Im very happy with the service I received mechanics. Diagnosed and fixed a problem another shop could not fix and had made worse with 3 prior visits. Im very happy with the service I received. Thank you! More
by Hairofthedogg
Employees Worked With
