ToyotaTown - Service Centre

Matrix to Rav 4 While at Toyota getting service done on our car,we thought we would take a test drive of a Rav 4. Shawn Longworth explained everything about the car. While at Toyota getting service done on our car,we thought we would take a test drive of a Rav 4. Shawn Longworth explained everything about the car. After we bought the car and returned to pick it up he once again went over everything with us. It was almost painless. More

Professional Service and Friendly advisors Professionalism is deeds, enthusiasm to serve customers and patience to detail all about proposed services. This is my impression today after bringing Professionalism is deeds, enthusiasm to serve customers and patience to detail all about proposed services. This is my impression today after bringing car for regular service. My service advisor was new to me but professional right from the start. She actively listened to my concern regarding the tread of tires and even double checked by herself. Moreover, she happily replied with smile to my technical questions. I even was called to approve fixing unnoticed broken screws. In summary, excellent quality of service ahead of expected timeline, customer oriented, active listener and professional. More

The Very Best Service Department and Dealership I regularly attend Toyota Town for servicing, and it is always a wonderful experience. Everyone is lovely and super helpful. The visits are fast, easy I regularly attend Toyota Town for servicing, and it is always a wonderful experience. Everyone is lovely and super helpful. The visits are fast, easy, affordable, and they always make sure to update you on how things are going throughout your appointment and explain everything very well. They take excellent care of you and your car and it is always a pleasure to visit the Service Department and Toyota Town. Thank you so much! More

You the man! Jason exemplifies customer service and is an asset to the service department. He's my #1 goto guy to get it done right. He ensures all issues brought Jason exemplifies customer service and is an asset to the service department. He's my #1 goto guy to get it done right. He ensures all issues brought to his attention whether big or small are recorded on work order and resolved in an equitable manner. More

Excellent customer service I have been coming to Toyota Town in London for many years, Firis Sharif always been my service advisor. He is always professional, friendly and very I have been coming to Toyota Town in London for many years, Firis Sharif always been my service advisor. He is always professional, friendly and very helpful. Firis knows what my car needs and what type of service I should get. Service advisors like Firis they make the difference. Thank you Toyota Town. More

Excellent service I have been coming to Toyotatown for many years, Rob Dako has always been my service advisor. He is always professional, friendly and very helpful. H I have been coming to Toyotatown for many years, Rob Dako has always been my service advisor. He is always professional, friendly and very helpful. He takes the time to explain everything clearly so there are no surprises! More

Thanks Great customer service from Mike Minarsky yesterday. I so appreciated his manner and service. My 2008 Matrix is still running like brand new and all m Great customer service from Mike Minarsky yesterday. I so appreciated his manner and service. My 2008 Matrix is still running like brand new and all my questioned were answered. Thanks Mike More

Service and tire change I brought my car in for a service and to get my summer tires put on. Mike Minarsky was my service representative and he was great. Detailed everything I brought my car in for a service and to get my summer tires put on. Mike Minarsky was my service representative and he was great. Detailed everything they were going to be doing for my service and contacted me to keep me updated when they had to do some extra work. More

Above & Beyond - Thank-you Jen Kolyn Thank-you Jen for the outstanding service. I arrived at TT very stressed with a Venza that just went through a car wash with the sunroof open. Jen's Thank-you Jen for the outstanding service. I arrived at TT very stressed with a Venza that just went through a car wash with the sunroof open. Jen's professionalism, knowledge and kindness had a calming effect on me! (which I needed) Jen explained clearly about the water damage and my options. I picked up my dried out Venza early the next morning! I am very impressed and appreciative of how I was treated and the excellent service Jen and the team provided. More

My service experience today was very positive. Peter took the time to explain in detail all the work that was going to be done on my vehicle. He was very professional and pleasant. He did a great j Peter took the time to explain in detail all the work that was going to be done on my vehicle. He was very professional and pleasant. He did a great job of keeping me well informed. The service was also done in a very timely manner. More