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ToyotaTown - Service Centre
London, ON
3,031 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,032 Reviews of ToyotaTown - Service Centre
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November 04, 2016
Helpful and courteous service I attended Toyota Town to have the winter tires fitted to the vehicle. A delay was experienced while approvals were sought from Element Fleet for the I attended Toyota Town to have the winter tires fitted to the vehicle. A delay was experienced while approvals were sought from Element Fleet for the work to be done. Over the several hours this entailed, I was provided with regular updates on the situation and given free vouchers for drinks. The delay was not due to Toyota Town but they provided good care and attention while this was processed. When the work was undertaken, it was done so quickly and efficiently. The end result was very good. More
by Jen
Employees Worked With
Peter Engelmanas
November 03, 2016
First time here - good overall I came in for first time - a couple of recall repairs and winter tire installation, and a few small parts I needed. Service Advisor Peter Engelmanas I came in for first time - a couple of recall repairs and winter tire installation, and a few small parts I needed. Service Advisor Peter Engelmanas was excellent. Parts Department was very helpful in finding the small parts that I needed, and the staff at the desk were pleasant and efficient. I was asked when I first entered the service bay if I wanted a courtesy car wash and I agreed, however when I went to pick up my vehicle it had not been done. More
by torvidas
Employees Worked With
Peter Engelmanas
November 02, 2016
Pleasure doing business with you! Brought our Toyota in for a check up, and installation of winter tires. As always I was met by a very courteous and genuine service person. Mike Min Brought our Toyota in for a check up, and installation of winter tires. As always I was met by a very courteous and genuine service person. Mike Minarsky was quick and efficient. He was very mindful of the time frame, and stopped in a couple of times to tell us that it would be only a few more minutes, which we appreciated. Every person we have dealt with has been very professional and cordial. Customer service by all has been exemplary. Thank you Mike! Our car is ready for the winter, and we feel secure knowing we have a very reliable automobile that we can depend on a hundred percent! More
by jojo
Employees Worked With
Mike Minarsky
October 30, 2016
Excellent Service Pleasant, friendly and knowledgeable was the service I received when bringing my vehicle in for its servicing and to get my snow tires on. Even though Pleasant, friendly and knowledgeable was the service I received when bringing my vehicle in for its servicing and to get my snow tires on. Even though there was a little glitch, the issue was handled quickly by my Service Advisor Corey Joudry, thank you for your excellent service. More
by J. Watson
Employees Worked With
Corey Joudry
October 28, 2016
Excellent service with a professional touchh Purchased snow tires and had them installed. Mike, my service advisor answered every question I had and explained the rebate process, spending a good Purchased snow tires and had them installed. Mike, my service advisor answered every question I had and explained the rebate process, spending a good deal of time with me. More
by Graham
Employees Worked With
Mike Minarsky
October 27, 2016
Service Quick, concise and well versed on what we were dealing with. The store is a pleasant place to visit. If you are waiting for your car newspapers an Quick, concise and well versed on what we were dealing with. The store is a pleasant place to visit. If you are waiting for your car newspapers and coffee are free and make for a pleasant visit. When you cash out your bill is explained line by line. More
by Eric
Employees Worked With
Corey Joudry
October 27, 2016
Service on Ocotober 19, 2016. Service was prompt and professional and my vehicle was taken care of in a timely manner, and he took the time to answer my questions. Thanks for the Service was prompt and professional and my vehicle was taken care of in a timely manner, and he took the time to answer my questions. Thanks for the great service! More
by kathy
Employees Worked With
Peter Engelmanas
October 26, 2016
Sets the standard Made an appointment for a follow-up servicing. The service advisor (Corey), was extremely polite, courteous, professional and knowledgeable. He answer Made an appointment for a follow-up servicing. The service advisor (Corey), was extremely polite, courteous, professional and knowledgeable. He answered all of my questions, relayed my requests to the tech happily, and was genuinely easy and pleasant to deal with. Also, while you wait for your car you can get some pretty fantastic food. I don't mean only sandwiches either - I had an awesome beef stroganoff! Never would I have thought that I'd eat such a quality meal while waiting for my car at the dealership! Coudos ToyotaTown - all those 5-star reviews online are well-earned indeed. More
by Eoin
Employees Worked With
Corey Joudry
October 26, 2016
Corey is very helpful and explained to me what are the service involved. He gave good recommendation on brake fluid required to be replaced. Glad to be t is very helpful and explained to me what are the service involved. He gave good recommendation on brake fluid required to be replaced. Glad to be taken good cre of. More
by Ean Quah
Employees Worked With
Corey Joudry
October 23, 2016
Rob Draco, knowledgable and curtious I have been purchasing my vehicles from ToyotaTown for 35 years and Rob Draco has been my service advisor for 15. Great customer service, knowledgable I have been purchasing my vehicles from ToyotaTown for 35 years and Rob Draco has been my service advisor for 15. Great customer service, knowledgable and curtious. I highly recommend Rob if you have any questions about your vehicle. More
by IH
Employees Worked With
Robert Dako
