ToyotaTown - Service Centre
London, ON
3,028 Reviews of ToyotaTown - Service Centre
Efficient service with a smile All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service adviso All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service advisor to greet you and start a diagnosis. He listens, examines the problem, gives you a timeline and an idea of size of repair. He then stays in contact throughout the day with an update. A pleasant plus is the comfortable lounging area with snack bar if one chooses to wait for vehicle service instead of using the complimentary shuttle service. All service appointments are handled with problem-solving ease and care. This is a dealership you will enjoy dealing with! More
Terrific service Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required. Amanda was friendly and spoke clearly and precisely. All questions were answered expertly. Many thanks. More
Excellent service, friendly staff I had to buy a new (used) car this year, and my experience both previously owning a Toyota as well as the amazing courteous, helpful staff at this de I had to buy a new (used) car this year, and my experience both previously owning a Toyota as well as the amazing courteous, helpful staff at this dealership played a huge decision in my selection of another Toyota vehicle. Firis, Jen K and Chad always make me feel the most cared for, with their honest assessments and opinions. I am the Queen of last-minute and they are always able to accommodate me in a reasonable time frame, which is so important as someone who works on-call only has so many opportunities for vehicle servicing. Toyota town is wonderful! Best staff ever. I actually feel cared for here. More
Great Service Brought my Corolla in to get snow tires. Dealt with Peter. He was courteous and knowledgeable. The service was quick and efficient. Would definite Brought my Corolla in to get snow tires. Dealt with Peter. He was courteous and knowledgeable. The service was quick and efficient. Would definitely recommend Peter and this service centre. More
Just as I'd hope. No hidden surprises. Everything was cool. Cory was friendly and informed. He explained the process. This visit was suppose to be an oilchange (as per website). But it was Everything was cool. Cory was friendly and informed. He explained the process. This visit was suppose to be an oilchange (as per website). But it was listed at the dealership as a maintenance inspection with an oilchange. No big deal. Cory presented their findings and options. He had made sure that the discounts had been properly handled. More
Rob Dako rocks! Rob is always willing to take the time to service my vehicle. I appreciate his thorough assessment of the issue/service requirements and as well he e Rob is always willing to take the time to service my vehicle. I appreciate his thorough assessment of the issue/service requirements and as well he explains what needs to be done immediately and what can wait. More
Great Customer Service Firis was very generous in accommodating me into Toyota Towns busy schedule. He explained exactly why the tire pressure light always happens to come o Firis was very generous in accommodating me into Toyota Towns busy schedule. He explained exactly why the tire pressure light always happens to come on in the winter. Thank you so much and Merry Christmas More
Extremely professional and knowledgable Never in all my years have I ever dealt with a more experienced, professional & knowledgable service advisor as Mr. Dako. I was comfortable and at ea Never in all my years have I ever dealt with a more experienced, professional & knowledgable service advisor as Mr. Dako. I was comfortable and at easy with his explanation of everything and he kept me informed at all times. The Pittsburgh Steelers logo on his desk made me second guess his character to some degree, but in the end, I found him to be a very straight up and honest individual even with this distasteful and somewhat concerning lack of judgement. I will still rate him a 4.9/5. Well done sir, well done. More
oil change I have been very satisfied with staff at Toyotaown, very knowledgeable and friendly service. I would recommend sending my friends to Toyotatown and a I have been very satisfied with staff at Toyotaown, very knowledgeable and friendly service. I would recommend sending my friends to Toyotatown and ask for Rob. More
Great Service, Above & Beyond Had to pop in as gas cap lid was frozen (some dummy~me) had washed the car just heading into a deep freeze. Well, that rectified itself quickly in the Had to pop in as gas cap lid was frozen (some dummy~me) had washed the car just heading into a deep freeze. Well, that rectified itself quickly in the warm service area. Also, I pointed out a wiper issue I'd been having, and Corey immediately took care of the situation. He was very polite, courteous, and sincerely interested in making me happy with my visit. More