ToyotaTown - Service Centre
London, ON
3,027 Reviews of ToyotaTown - Service Centre
Great Dealer - Great Team Moved to London 18 months ago and have serviced both my Toyota vehicles here since. Great people, always friendly and helpful. Shoutouts to Tim in sa Moved to London 18 months ago and have serviced both my Toyota vehicles here since. Great people, always friendly and helpful. Shoutouts to Tim in sales and Debb in service. More
My car was serviced for a recall and an emissions test. Helena Vrabec was my service advisor. She was very competent and I would be pleased to have her help me at my next service appointment. Helena Vrabec was my service advisor. She was very competent and I would be pleased to have her help me at my next service appointment. More
excellent They itemized everything they did on the bill which we appreciated. The service rep, Helena was such a big help, explaining everything that would be They itemized everything they did on the bill which we appreciated. The service rep, Helena was such a big help, explaining everything that would be taken care of and when the next appointment should be. More
Friendly empathetic service Amanda was personable, helped clarify our service request, and made extra note of some personal concerns for the technician to look at. Follow up by p Amanda was personable, helped clarify our service request, and made extra note of some personal concerns for the technician to look at. Follow up by phone was timely and kept me informed during the day. A friendly smile and greeting topped the day. More
Great service from beginning to end. Right from the first person to assist Debb.....service was wonderful...the mechanic specified what needed to be done with detail. Feels like a new ve Right from the first person to assist Debb.....service was wonderful...the mechanic specified what needed to be done with detail. Feels like a new vehicle. More
Fantastic Service Quick service with clarity from start to finish. Helena got me in earlier than my appointment time and provided all of the information I needed and re Quick service with clarity from start to finish. Helena got me in earlier than my appointment time and provided all of the information I needed and remembered me from the previous time. Great personal touch! More
Great service from beginning to end No complaints whatsoever from this dealer. Debb Crawford was an honest straightforward service manager. She told me exactly what to expect, what the No complaints whatsoever from this dealer. Debb Crawford was an honest straightforward service manager. She told me exactly what to expect, what the costs were going to be, and how long it was going to take. Is that cliche and expected? Sure, but it is still refreshing compared to a "leave it with us" attitude. The work took a little longer then expected, and I had to come by a 2nd day. Debb gave me ample warning about this, and the positive friendly attitude did not waver the 2nd day. More
Great service! I was in for an oil change and transmission fluid change. Firis showed and explained everything! He was excellent and very knowledgeable service advis I was in for an oil change and transmission fluid change. Firis showed and explained everything! He was excellent and very knowledgeable service advisor. Thank you so much! More
Replacing a sensor. Good service. Needed a fuel filter sensor replaced. Helena Vraber was my service advisor. She was pleasant and answered all my questions. Explaine Good service. Needed a fuel filter sensor replaced. Helena Vraber was my service advisor. She was pleasant and answered all my questions. Explained what needed to be done and gave me the price. I waited. The sensor was seized up in the car. Two hours later, at noon, Helena offered me a loaner Camry to use for the afternoon as there was no shuttle for two hours and they didn't know how long it would take. The 2 hour job ended up being 6 but I was only charged an extra half hour's labour. Very good service, going above and beyond. More
Friendly, efficient service and free coffee to boot! Friendly, and efficient service. Amanda even remembered my name! Also the free coffee and excellent snack bar made the short wait very pleasant. A Friendly, and efficient service. Amanda even remembered my name! Also the free coffee and excellent snack bar made the short wait very pleasant. A pleasure to do business here! More