Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
ToyotaTown - Service Centre
London, ON
3,027 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,027 Reviews of ToyotaTown - Service Centre
Sort by
April 06, 2018
Leased Vehicle I had purchased a 2012 Rav4 from Baz in 2015 and went in for my regular service. I ended up looking at a 2018 Rav4 and falling in love in love with it I had purchased a 2012 Rav4 from Baz in 2015 and went in for my regular service. I ended up looking at a 2018 Rav4 and falling in love in love with it. Shawn helped me with everything and was so easy going. He made the process seem really easy. Andre in the financial department I have dealt with in the past and he also was so kind. Another big shout out - we had my 7 month old baby and everyone was awesome with her! It was a big plus especially when it came to feeding time and I didn't get shuttled to the bathroom. For a breastfeeding mom that is a big deal! A+ ToyotaTown! More
by Tink
April 04, 2018
The Best in all Departments Superb quality vehicles, exemplary service: staff is tactful, courteous and professional. Sure, I can find CHEAPER service and parts, but revisiting m Superb quality vehicles, exemplary service: staff is tactful, courteous and professional. Sure, I can find CHEAPER service and parts, but revisiting my mistakes at ToyotaTown is avoided by visiting these great folks first. More
by Dan's solution
Employees Worked With
Helena Vrabec
April 04, 2018
Another positve experience! My husband and I have been buying and leasing vehicles from Toyota Town for several years. We have had only positive experiences. Today, I had my Coro My husband and I have been buying and leasing vehicles from Toyota Town for several years. We have had only positive experiences. Today, I had my Corolla in for regular service maintenance. Debb Crawford was friendly, efficient and listened to my concerns. She represented the dealership well! More
by Kathryn
Employees Worked With
Debb Crawford
April 03, 2018
Great Everyone was very nice and helpful. We purchased a used car from them a few months ago and were back for our first oil change, which was free of charg Everyone was very nice and helpful. We purchased a used car from them a few months ago and were back for our first oil change, which was free of charge. They were very flexible getting us in for an appointment time. When we arrived they were fast and efficient. Great customer service. More
by sarah venza
Employees Worked With
Firis Sharif
April 02, 2018
Long time customer I have been a long time customer of Toyota Town for many years. They always treat you with respect even after your service appointment . Sincerely I have been a long time customer of Toyota Town for many years. They always treat you with respect even after your service appointment . Sincerely, Anthony More
by AF12345
March 30, 2018
Top Notch Service The rating given is because I have experienced excellent service each and every time I have taken my vehicle into dealership. From the friendly greeti The rating given is because I have experienced excellent service each and every time I have taken my vehicle into dealership. From the friendly greeting I receive at vehicle reception, to the courteous and efficient manner my service representative looks after my service appointment and follow-up, to the billing and payment for service I get great value for the money I spend. The staff are courteous, friendly knowledgeable, efficient and have my best interests at heart. The coffee is always fresh and the comfort of the seating in the waiting area allows me to either read, watch TV, relax or get work done if need be. The service experience is top notch. More
by Jim
Employees Worked With
Helena Vrabec
March 30, 2018
Timely and efficant. A routine service was done with only an air filter that needed to be replacement, no up sale or pressure. Staff was friendly and well informed. A routine service was done with only an air filter that needed to be replacement, no up sale or pressure. Staff was friendly and well informed. More
by WF
Employees Worked With
Mike Minarsky
March 28, 2018
Enjoyable experience I had just returned from a round trip to Mesa Arizona that started last December. While in Arizona I had trouble starting my Venza and found that I n I had just returned from a round trip to Mesa Arizona that started last December. While in Arizona I had trouble starting my Venza and found that I needed a new battery. The folks at Earnhardt Toyota went out of their way to look after my needs. When I arrived at Toyotatown here in London, I was greeted by Amanda Krug, a service adviser. Amanda took the time to understand the purpose of my visit and saved me both time and money by doing what was needed. I thought that I needed an oil change , but Amanda reminded me that it wasn’t necessary because I now use synthetic oil and only need to change every 16,000 Kms. I asked if she could give me an idea how much it would cost to fix a scratch on the rear bumper. She suggested a price and when the detailing department finished, the cost was half what we thought it might be. Amanda is someone that I feel comfortable with in addressing any of my car needs. While service was being completed, Sylvia allowed me to test drive a new vehicle. Like Amanda, Sylvia took the time to find what kind of new vehicle that I might need sometime in the future. Like Amanda, I feel very comfortable in going to her with my new car needs. The overall experience that I’ve had over the past 7 years, after purchasing 2 new Venzas, has been exceptional, one that I often bring up in talking with friends and family. More
by Venzapal
March 28, 2018
Amazing service I just wanted to say that Firis Sharif has been so helpful since I have purchased my vehicle last year from Toyota. whatever I need help with he provi I just wanted to say that Firis Sharif has been so helpful since I have purchased my vehicle last year from Toyota. whatever I need help with he provides me honest, trustworthy answers. He has helpful tips and directions. I love this place. I feel very comfortable and the free coffee is a bonus bonus !!! thank you for making my journey at Toyota a pleasant one More
by Dalal
Employees Worked With
Firis Sharif
March 26, 2018
I love my ToyotaTown team! Mike is a very nice guy who was my service manager today, I sent him a question via text message, he called me back in a very short time with good new Mike is a very nice guy who was my service manager today, I sent him a question via text message, he called me back in a very short time with good news, that there was an update and he would ensure my software update was completed. And I now see my turn list on my navigation system. Thanks Mike! See you in a couple of months :) Denise Dobbyn. PS. The courtesy drivers are also wonderful guys and remember me from oil change to oil change. More
by Heidi1234
Employees Worked With
Mike Minarsky
