ToyotaTown - Service Centre

Professional and knowledgable advice from the service writer Quoted price and time was met or exceeded (time to perform the work was quicker). All staff very helpful and the service writer went the extra mile t Quoted price and time was met or exceeded (time to perform the work was quicker). All staff very helpful and the service writer went the extra mile to get the extra small item that I requested. More

Amazing service! I got my tires fixed at ToyotaTown. I dealt with Amanda Krug and she handled my service with excellence and care that I look forward to for all my fut I got my tires fixed at ToyotaTown. I dealt with Amanda Krug and she handled my service with excellence and care that I look forward to for all my future vehicle needs. I was blown away by the excellent customer service I received. More

Buying my new car was awesome experience I highly recommend Justin maki for your next vehicle purchase!! My first buying experience went smoothly, He answered all of my questions patiently.I I highly recommend Justin maki for your next vehicle purchase!! My first buying experience went smoothly, He answered all of my questions patiently.I like my new car thank you so much. More

Parts staff rude will say Al Farmer went above and beyond what he needed to do and helped me wonderfully I was looking to get a bolt for my RHD JDM car rear brake ca will say Al Farmer went above and beyond what he needed to do and helped me wonderfully I was looking to get a bolt for my RHD JDM car rear brake caliber. I was being helped by a very nice gentleman (Al Farmer) who found the part (it's the same as a 98 Celica gts) More

Always the best service Amazing customer service. David High always has time to answer and explain all my questions. Very dedicated and supportive with clients like me "I do Amazing customer service. David High always has time to answer and explain all my questions. Very dedicated and supportive with clients like me "I don't know much about cars" More

Now that's customer service! David High and the team from toyota town are outstanding in their field! David helped me when buying a used car. He was very happy, insightful, and un David High and the team from toyota town are outstanding in their field! David helped me when buying a used car. He was very happy, insightful, and understanding. I ended up purchasing a used car from toyota largely because of the experience that I received. My girlfriend and I had such an amazing experience that I often bring David when I have to talk about customer service excellence to anyone who will listen. From purchasing, to servicing, to getting a rental, I knew, hands down, that I had made the right decision to purchase a car from David and the team at Toyota! Big shout out to, Chelsea in service, and Tim, for everything that they have done! Amazing customer service guys, it really does pay off to take pride in the work that you do! Great job David! Keep up the good work! More

Service Customer Service is always excellent - The waiting area is comfortable - they even provided me with a ticket to get a drink during my wait which took Customer Service is always excellent - The waiting area is comfortable - they even provided me with a ticket to get a drink during my wait which took far less time that I anticipated. Both of the Service Advisors were very friendly and knowledgeable. More

Awesome service and facility Have been to this dealer several times for service and repairs. Costs and work have always been well communicated and staff are friendly and accommoda Have been to this dealer several times for service and repairs. Costs and work have always been well communicated and staff are friendly and accommodating, Highly recommended. More

Job done right After hearing some scraping noises from the right rear on a Thursday I thought that maybe the brakes needed looking after and made an appointment for After hearing some scraping noises from the right rear on a Thursday I thought that maybe the brakes needed looking after and made an appointment for service - because of busy schedule I couldn't get in before the weekend and since we needed the car I was worried this could be more serious than anticipated. Backing out of the driveway I heard a loud scraping noise. We needed the car on the weekend and to be on the safe side I took a chance and dropped in to the dealer on the Friday with no appointment. I explained to the service rep what I heard, and even though they looked quite busy the rep agreed to have a look at it to ease our minds about continuing to drive over the weekend. They took it out for a road test and checked underneath to discover it was just a shield scraping although they found the pads wearing really thin but still safe. Took it in on the Monday morning and the brakes were serviced to our satisfaction at reasonable cost with genuine Toyota parts. Now we can drive with peace of mind. Thanks Toyota. PS Original brakes, 125,653 KM. More

Service Department Helena has been excellent answering my concerns about my vehicle, booking it in and contacting me. All the work performed has been excellent. Helena Helena has been excellent answering my concerns about my vehicle, booking it in and contacting me. All the work performed has been excellent. Helena rocks! More