ToyotaTown - Service Centre
London, ON
2,908 Reviews of ToyotaTown - Service Centre
another great experience As I have come to expect and continue to receive at Toyota town. I had another great experience at Toyota town and by Rob Dako. As I have come to expect and continue to receive at Toyota town. I had another great experience at Toyota town and by Rob Dako. More
Great service I needed some advice on what to do with rear brake rotors. Rob was professional and friendly. He explained in plain English how serious the issue w I needed some advice on what to do with rear brake rotors. Rob was professional and friendly. He explained in plain English how serious the issue was and gave practical advice on what to do about the problem. His ability to explain how disc brakes work was top notch. I would be happy to have him as a service advisor again. More
Routine Maintenance I had my 2018 Camry Hybrid in for a tire change and maintenance. As always the staff were friendly. Rob did an excellent job explaining all of the CO I had my 2018 Camry Hybrid in for a tire change and maintenance. As always the staff were friendly. Rob did an excellent job explaining all of the COVID19 protocols and ensuring that I was protected. Whenever I have my car in for service I hope to deal with Rob as he is knowledgeable and simplifies all of the necessary information. More
Excellent service at Toyota town Robert Dako is very professional and knowledgeable when I brought my 2 cars Subaru and Camry in for services, and every time I call him, he return my Robert Dako is very professional and knowledgeable when I brought my 2 cars Subaru and Camry in for services, and every time I call him, he return my call quickly and answer all my questions, thank you Rob. More
Vibration Noise rear tire passenger side Submitted to the attention of Mr. John Rossini My service advisor was Rob, who reviewed the reported problem and explained in detail further protocol Submitted to the attention of Mr. John Rossini My service advisor was Rob, who reviewed the reported problem and explained in detail further protocols once inside the waiting room. I have experienced other service calls with other locations, but none have met the high standards of integrity, professionalism and technical knowledge as I experienced with Rob. His troubleshooting skills are outstanding, and his explanation of the problem and fix were greatly appreciated. Taking his time to consulte with the shop foreman and extending himself to get to the root cause is the extra effort that any customer would appreciate. Rob is an exceptional addition to your service staff and is a prime example of how to excel in customer satisfaction. Job well done by this employee. Based on my recent experience with the service at Toyota-Town I will be retuning to your location for all my future service needs. Regards Vincent More
Top Rating for Toyota Town service department Having inherited a 2007 Yaris in 2016, I brought it to Toyota Town for service with some uncertainty. Robert immediately put me at ease with his profe Having inherited a 2007 Yaris in 2016, I brought it to Toyota Town for service with some uncertainty. Robert immediately put me at ease with his professional, knowledgeable, honest and friendly manner. Robert has given excellent service many times since and this has continued during Covid-19. Thanks! Susan Feiner More
Hi I recently had my Toyota serviced for a recall and also needed a battery for my key fob. So in short nothing major ! Robert handled my check in with complete professionalism and was super friendly and also needed a battery for my key fob. So in short nothing major ! Robert handled my check in with complete professionalism and was super friendly and helpful! Even during these unprecedented times the check in was seem less ! More
Always friendly!! Knowledgeable answers all my questions in a professional manner. I never feel like I have asked a stupid question even though my car knowledge is limited in comparison to Rob’s vast knowl in a professional manner. I never feel like I have asked a stupid question even though my car knowledge is limited in comparison to Rob’s vast knowledge!! More
Firis is the reason I come back to ToyotaTown! I specifically ask for him as my service technician. I live far outside the city and have a Toyota closer to me, it should say a lot of Firis that I go specifically ask for him as my service technician. I live far outside the city and have a Toyota closer to me, it should say a lot of Firis that I go farther for better service. More
My entire experience was positive and stress-free. The work was done quickly and the staff went above and beyond to make sure that I was satisfied. work was done quickly and the staff went above and beyond to make sure that I was satisfied. More