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ToyotaTown
London, ON
7,198 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,199 reviews
October 13, 2023
I had a great experience with Gwen. She had my number as soon as we started talking - she understood what I wanted and what I didn’t. She didn’t waste my time and she answered all of my She had my number as soon as we started talking - she understood what I wanted and what I didn’t. She didn’t waste my time and she answered all of my questions. I have always loved Toyotas but because I Gwen I also love ToyotaTown. More
by hillaryously
Employees Worked With
October 12, 2023
I appreciate the care, honesty and professionalism of everyone at Toyota Town. I also love the open communication. everyone at Toyota Town. I also love the open communication. More
by Trists
Employees Worked With
October 12, 2023
Latoya was awesome. Very friendly and willing to help. Very knowledgeable. Fixed my issues and sent me in my way with a smile. Excellent customer service. Very friendly and willing to help. Very knowledgeable. Fixed my issues and sent me in my way with a smile. Excellent customer service. More
by lespnd
Employees Worked With
October 12, 2023
We have always received excellent service from Toyota and Todd was no exception, professional and friendly and knowledgeable. Thank you Todd Todd was no exception, professional and friendly and knowledgeable. Thank you Todd More
by tomf
Employees Worked With
October 12, 2023
Dealt with senior product advisor Gwen Jones. Service and knowledge of vehicle was outstanding. Willing to go the extra mile to ensure a comfortable and smooth new vehicle purchase experience. Wo Service and knowledge of vehicle was outstanding. Willing to go the extra mile to ensure a comfortable and smooth new vehicle purchase experience. Would definitely recommend her to family and friends. More
by Joe_randell68
October 11, 2023
Between my wife and I we have bought 5 cars at this dealership l, all through Shawn Longworth. Would recommend him to anyone. Says alot that we keep going back. dealership l, all through Shawn Longworth. Would recommend him to anyone. Says alot that we keep going back. More
by guthrie.jw
Employees Worked With
October 10, 2023
Always a pleasure dealing with Dennis our service advisor. He was able to get our vehicle in quickly. advisor. He was able to get our vehicle in quickly. More
by J Denison
Employees Worked With
October 08, 2023
I love Toyota Town dealership. Very very very very very very very very very good service Very very very very very very very very very good service More
by bogdan.ciekanski
October 05, 2023
In car service, three essential factors are good service, clear communication, and competitive prices. This Dennis excels in all these domains, making it a top choice for service adviser. clear communication, and competitive prices. This Dennis excels in all these domains, making it a top choice for service adviser. More
by D
Employees Worked With
October 05, 2023
I’m a repeat customer of ToyotaTown - I’ve purchased at least 4 vehicles from them over the past at least 10 years. Sylvia typically gets me what I want, but today was not a good experience. I let her kn least 4 vehicles from them over the past at least 10 years. Sylvia typically gets me what I want, but today was not a good experience. I let her know I was coming at 2 pm to pick up my new vehicle. After waiting until 2:30, Michael Donovan came to finish the purchase and process payment. From the beginning of our interaction I got the sense that he did not want to be assisting me. I’m not sure what the problem was, but I barely got any kind of help with the vehicle’s new features and he couldn’t get me out of the parking lot fast enough. I left feeling like no one really had time for me. Good thing there are YouTube videos! North London Toyota is much closer to me, so I don’t think I’ll be returning to ToyotaTown after today’s experience. Super disappointing. More
by Msgvs
