ToyotaTown

The service was friendly yet professional. Nicole explained everything to us as we went along the process of purchasing the car. I had checked out consumer reports before hand and found Toyota Rav 4 explained everything to us as we went along the process of purchasing the car. I had checked out consumer reports before hand and found Toyota Rav 4 to be rated very high. Nicole sat with us in the car and went over all the interior buttons . I also bought the Rav 4 because it is made in Ontario.. Nicole made the whole process easy. More

Our experience buying our new Toyota Corolla LE from ToyotaTown was a very pleasant and relaxed experience that we had not previously had with other car dealers. We first met Nicole Levasseur when we ToyotaTown was a very pleasant and relaxed experience that we had not previously had with other car dealers. We first met Nicole Levasseur when we entered the show room and we were treated to a friendly smile and a willingness to assist . She was friendly and very informative and such a degree of patience that made us feel so comfortable with her. We feel because of her we have made all the right decisions to find and purchase our new Corolla LE. The day of pickup went very smoothly, Nicole, again, taking time explaining the features of our new Toyota Corolla LE. I'm sure we will enjoy our new car for a very long time. We would highly recommend Nicole to anyone to represent them in purchasing a Toyota vehicle. We would also like to say that the entire staff of ToyotaTown should be complemented for their smiles and degree of service in all departments. More

Tony was wonderful! He worked very hard to find us the right car and getting us the right price. He was very kind and patient. He was fantastic to work with and I would definitely recommend him to anyone right car and getting us the right price. He was very kind and patient. He was fantastic to work with and I would definitely recommend him to anyone who wants a pleasant shopping experience. More

Ken was very friendly, answered all of our questions, and overall made our first time buying a car a great experience. He worked to give us the best deal and made sure that we walked away having saved some m overall made our first time buying a car a great experience. He worked to give us the best deal and made sure that we walked away having saved some money but gained everything we wanted out of our new car. More

I had some reservations in purchasing a 2012 Camry from a dealer 700Kms from home. The price was right and after my first call into Toyota-Town and talking with Shawn Longworth for an honest opinion of the dealer 700Kms from home. The price was right and after my first call into Toyota-Town and talking with Shawn Longworth for an honest opinion of the car's condition I put a deposit. A few emails to Adel Al Rayes in administration was all it took to setup a pickup date. Four days from initial call I flew to London and arrived at Toyota-Town at 9:25am. Shawn immediately recognized me from by faxed Drivers License photo and had everything ready including the car and plates mounted Shawn was polite & friendly and took the time to explain add-ons options and the features/knobs/switches of the car before heading back to Ottawa. By 10:00am I drove out of the dealers lot with a very satisfied and enjoyable experience. This was the best no-nonsense, honest courteous auto purchase I have had in 37years. I would buy my next car from Shawn Longworth and Toyota-Town again. Phil More

I recently purchased RAV-4 through Toyota Town- Steven Chung made me feel very comfortable during the selection and buying process. He helped me to look at all pricing options, payment options, what was t Chung made me feel very comfortable during the selection and buying process. He helped me to look at all pricing options, payment options, what was the most suitable for me. I enjoyed test driving Corolla and RAV-4. Steven provided useful information about both cars and helped me in my decision what to choose. I got a great deal with RAV-4. I was very happy with my experience at Toyota Town; I would highly recommend this dealership to my friends. More

We came in to Toyota Town to buy a new car and Frank was very helpful throughout the whole process - from choosing a vehicle to the finalization processes. My dad (who is a hard man to please) was very impr very helpful throughout the whole process - from choosing a vehicle to the finalization processes. My dad (who is a hard man to please) was very impressed with the service of not only Frank but the whole team. We have no complaints about the car or its performance. With their knowledgable staff and excellent service we would definitely recommend this dealership to family and friends! More

Totally different experience. Walked in one day looked Totally different experience. Walked in one day looked at 2014 Matrix (currently driving Matrix) to see what's new but actually we went to look at th Totally different experience. Walked in one day looked at 2014 Matrix (currently driving Matrix) to see what's new but actually we went to look at the RAV4 which was standing in front of the Matrix. Shawn Longworth approached with a friendly smile. We told him we are there on a fact finding mission and he answered all the questions knowing he might not see us again. After some checking around we went back to see Shawn and took the RAV4 for a test drive and needless to say today we drove back home with a 2014 RAV4, no pressure just honest answers and pleasant experience. What a ride. Thanks Shawn. S & (Banana mon) More

My experience at ToyotaTown was an enjoyable one. Shawn helped me compare the two models of the new 2014 Corolla and answered all of my questions, as well as provided a lot of detailed information about th helped me compare the two models of the new 2014 Corolla and answered all of my questions, as well as provided a lot of detailed information about the vehicle. On the day of picking up the car, Shawn was able to pick me up from a friend's place and drive me to ToyotaTown. I greatly appreciated this extra service as I do not live in London. I could have financed a Corolla from another dealership in my current city, but chose ToyotaTown because of the excellent customer service and kindness that Shawn showed during my visit. More

When I walked into the dealership I knew I wanted to buy a Toyota but was unsure of what kind. Nick was the sales person that approached me and instantly answered all of my questions but did not try to swa a Toyota but was unsure of what kind. Nick was the sales person that approached me and instantly answered all of my questions but did not try to sway my decision. He educated me on the cars and then once I made my decision he sat down with me and explained step by step what was going to happen next. I was trading in my car in and he helped me get an amazing trade in deal for my old car. Nick really advocated for me to ensure I got the price I wanted for my old car, ensured I did not go over my budget, and that my new Corolla had every option I wanted. He was prompt at answering text messages and returning calls, and when it would be few days before my new car would be in he offered me a car to drive (my old car was not drivable) including his own car. Nick went above and beyond and I would recommend him to anyone! You will get the best with Nick! More