ToyotaTown

Just purchased the new RAV4 2013 a week ago or so, and I absolutely love it. The customer services I received from both the managers and my sales representative Shawn Longworth greatly contributed to this b absolutely love it. The customer services I received from both the managers and my sales representative Shawn Longworth greatly contributed to this buying decision. My questions are fully and clearly answered and our appointments schedule are well accommodated. We also love their follow-up asking our shopping experience and if there is still any questions they can answer every time after our visit or test drive. I wouldn't have made this same decision without the satisfying customer services. More

We were so impressed with every aspect of the service you receive when you walk in the door. Everyone was very helpful and went out of their way to look after us. I initially came to this dealership to tes receive when you walk in the door. Everyone was very helpful and went out of their way to look after us. I initially came to this dealership to test drive a used Matrix. Sylvia Donovan was a wonderful source of information and she suggested that I test drive another used Matrix and explained the difference between the two. My husband who only drives a Ford was also impressed with the Matrix, not to mention all the attention we received from Sylvia. When we finished test driving the two cars we went back to see Sylvia. Once we discovered the price for new and/or leasing at 0% we decided to lease. Sylvia took us through each step, providing us with so much information and options. She then arranged for us to meet with the leasing specialist and he took us through each and every option available - again explaining in great detail our options. When the day arrived that my new vehicle was ready to be picked up Sylvia again went through all documents thoroughly, scheduling my first appointment for me. She came out to the vehicle and showed me how to set up the blue tooth (which I just love) and went over everything I needed to know. At the end of it all she asked if we had any questions. I didn't, but my husband asked if he could test drive a Rav 4. I was shocked. He is seriously considering selling his Ford Explorer and purchasing a Rav 4. Never thought I would see that day. Thank you. Marilyn Grigg More

My husband and I were looking for a new SUV, we needed a vehicle that was nice and had enough horsepower to tow our camping trailer. We searched every where with no resolve, plus many of the sales people we vehicle that was nice and had enough horsepower to tow our camping trailer. We searched every where with no resolve, plus many of the sales people weren't helpful. We were frustrated and it seamed like we wouldn't find our new car until, we went to Toyotatown (1065 wharncliffe road south). We were greeted by Nicole Levasseur she is a very friendly and enthusiastic person who was ready and willing to help us out. Nicole really made it easy on buying the car, she let take the car on test drive and we loved it. We ended up the Toyota Highlander it was perfect for our camping trips. Nicole really made us comfortable with the car and she helped us down to every last detail. We highly recommend Nicole and the rest of toyotatown. More

We stopped to look at the Rav 4 while having the oil changed in our 7 year old Camry. On a whim we took it for a drive and returned that evening and purchased it. Shawn was patient and knowledgeable abo changed in our 7 year old Camry. On a whim we took it for a drive and returned that evening and purchased it. Shawn was patient and knowledgeable about the car and answered all our questions. We never felt rushed or pressured. He presented a great product and let us decide what we would like to do. I would highly recommend Shawn Longworth. More

ToyotaTown does a great job at keeping their customers happy. The salesperson who helped me was Nicole. She is very knowledgeable about the products she is selling and she is not pushy. Nicolle was great happy. The salesperson who helped me was Nicole. She is very knowledgeable about the products she is selling and she is not pushy. Nicolle was great during throughout the purchase and offered great follow up service as well. I feel that Nicolle values my business, and I would buy another vehicle from her. More

Went to Toyota Town to buy a used mini van for my family, the sales Representative tried so hard to make sure that I get a good deal on the car ,but I me and her used cars manager were a little bit far from the sales Representative tried so hard to make sure that I get a good deal on the car ,but I me and her used cars manager were a little bit far from making a deal ,so she come up with a great offer if I buy a new car, so I accepted it and it was a great deal.. Thanks Nicole. More

I recently purchased a used Toyota Matrix from Toyotatown in London. I was very impressed with Shawn Longworth who was very helpful and knowledgeable. The customer service I received was excellent. I woul in London. I was very impressed with Shawn Longworth who was very helpful and knowledgeable. The customer service I received was excellent. I would highly recommend Toyotatown and Shawn Longworth to anyone interested in purchasing a new or used vehicle. More

Just had the best Used car buying experience ever at Toyatatown. Our Sales associate was Menat Al-Bayya. We purchased a 2012 Toyota Corolla for my daughter. Menat was extremely patient showing my daug Toyatatown. Our Sales associate was Menat Al-Bayya. We purchased a 2012 Toyota Corolla for my daughter. Menat was extremely patient showing my daughter many choices. We test drove the car twice and never felt rushed or pressured. The atmosphere at Toyotatown was like no other car dealership I have experienced. It was very busy each of the three times we were there, but Menat makes you feel like you are the only person there. Undivided attention without ever being pushy or pressuring. This was my daughters first car buying experience, and she took the time to explain everything that she needed to know. She is EXTREMELY organized and shows a great deal of efficiency in all aspects of her job. I highly recommend Toyota town and please ask for Menat. You won't be disappointed. More

Not one to like pushy sales people I dreaded buying a new car!! I lucked out at Toyota Town with Shaun Smith and Brian Komar . My experience with boy these gentleman was fantastic. They were helpful, knowle car!! I lucked out at Toyota Town with Shaun Smith and Brian Komar . My experience with boy these gentleman was fantastic. They were helpful, knowledgeable and patient while my Husband and I decided on what car was best for us. My sincerest thanks to both of them for making this car purchase enjoyable and stress free. More

This is our third car from toyota town, twice we have leased from Sylvia Donovan. We have found Sylvia to be very professional and courteous, she could't do enough to make the transfer fronm the Venza to leased from Sylvia Donovan. We have found Sylvia to be very professional and courteous, she could't do enough to make the transfer fronm the Venza to the Rav4 trouble free. We wouldn't hesitate to lease another car from Toyota Town through Sylvia Donovan. Kind Regards, Douglas Campbell More