ToyotaTown

Frank went out of his way Frank Circelli went out of his way to locate where the 2011 Matrix was so I could test drive it. It was out for detailing , so he drove me to get it. Frank Circelli went out of his way to locate where the 2011 Matrix was so I could test drive it. It was out for detailing , so he drove me to get it. I was really impressed with my entire experience. More

Great experience! Shawn and Nicole were very friendly and great to deal with. We would recommend them to family and friends. Thanks for making our first experience at Shawn and Nicole were very friendly and great to deal with. We would recommend them to family and friends. Thanks for making our first experience at ToyotaTown a great experience. Everyone seems friendly there. We are enjoying our Rav 4. More

Impeccable! First encountered ToyotaTown back in 2001 when I was looking for an affordable new car. A friend who had been a Toyota owner for nearly 10 years highl First encountered ToyotaTown back in 2001 when I was looking for an affordable new car. A friend who had been a Toyota owner for nearly 10 years highly recommended I contact Ken Yates. So I did. I leased a new Corolla. Then I moved to Toronto. Despite the distance I managed to time my visits for service with visits to my London friends. On every visit Ken made time to stop and chat. In 2005 I traded for a Toyota Echo hatchback - ideal for my commuting around Toronto. In 2008 I switched to purchasing a new Yaris from Ken, and sold my Echo to another London friend who has become another satisfied customer. By 2011, I had reluctantly stopped the London visits and thus, the visits to ToyotaTown. I traded the Yaris for a Volvo.... Sorry Ken. Thanks so much for your impeccable service over the years. I have no hesitation in recommending Ken Yates. He's the real deal at ToyotaTown! More

Tim Smuck provided fantastic service. Tim Smuck from the London Toyota-town and Scion was fantastic! He was friendly and helpful and provided the best customer service I have ever had in a Tim Smuck from the London Toyota-town and Scion was fantastic! He was friendly and helpful and provided the best customer service I have ever had in a car dealership. He answered all my questions, and if he was unsure of anything he promptly went to find someone to make sure I received a response. He was very down to earth and I did not ever feel pressured into making any decisions. He made sure that everything was ready for me to drive off the lot - new plates on, full tank of gas, all paperwork, and even a bottle of water!! Would definitely return to this dealership to purchase again. Thanks for making buying a car so enjoyable Tim. More

Great experience Nick was amazing! He was very friendly, nice and professional. He has made my first car buying experience so easy and smooth. I am totally satisfied! Nick was amazing! He was very friendly, nice and professional. He has made my first car buying experience so easy and smooth. I am totally satisfied! More

100% Satisfied I would like to thank Tim Smuck for a fabulous experience purchasing my first vehicle. He was extremely helpful and based on my needs and price range I would like to thank Tim Smuck for a fabulous experience purchasing my first vehicle. He was extremely helpful and based on my needs and price range helped me decide on the Toyota Venza which I am beyond satisfied with. He was never pushy and is a very friendly person who honestly cares about making the customer happy. Only place I will ever purchase another vehicle from. Thanks Tim! More

Robert Dako Service Advisor review Great service, Rober Dako is so perofessional, friendly and expirienced service advisor. Thanks for all you help Mr. Robert Dako. Will come again for Great service, Rober Dako is so perofessional, friendly and expirienced service advisor. Thanks for all you help Mr. Robert Dako. Will come again for sure, thanks to you. More

My new car experience Overall a great experience. Tim Smuck made buying my new car a smooth and enjoyable experience. I never felt pressured to purchase anything and felt t Overall a great experience. Tim Smuck made buying my new car a smooth and enjoyable experience. I never felt pressured to purchase anything and felt that Tim was genuinely interested in getting me into a car that best suited my needs. He took me on a tour of the dealership and introduced me to several of Toyota's friendly and helpful staff. I couldn't imagine buying a car anywhere else now. Thank you Toyotatown London. More

Very smooth efficient service Sales person Tim Smuck very professional. When we went into the dealership we were impressed with the friendly greeting,Tim showed us the model we wer Sales person Tim Smuck very professional. When we went into the dealership we were impressed with the friendly greeting,Tim showed us the model we were interested in(Rav 4) The different options Could not be happier with our choice Tim was not pushy,he was very helpful let us take our time to make our decision I would definitely recommend this dealership and of course Tim More

Car Buying Nirvana I couldn't be happier with the treatment I got working with this dealership to make 'the deal happen'. Right from the get go I felt we were actually a I couldn't be happier with the treatment I got working with this dealership to make 'the deal happen'. Right from the get go I felt we were actually a team doing our best to get 'er done. ....and we sure did!!! Thanks to my go to guy Shawn for all the help!! More