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ToyotaTown
London, ON
7,068 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,068 reviews
June 10, 2015
Great experience at Toyota Town in London Purchased RX 450h and received excellent service from Sylvia Donovan and the remainder of the team. And love how the new car performs as well. Purchased RX 450h and received excellent service from Sylvia Donovan and the remainder of the team. And love how the new car performs as well. More
by DR
Employees Worked With
June 09, 2015
Another great lease from ToyotaTown I love my Prius C. Sylvia Donovan and Adel at ToyotaTown are amazing. This is my 4th lease with ToyotaTown and my first Hybrid car. Thanks, Sylvia I love my Prius C. Sylvia Donovan and Adel at ToyotaTown are amazing. This is my 4th lease with ToyotaTown and my first Hybrid car. Thanks, Sylvia and Adel. I'll be back! More
by AV
June 09, 2015
Toyotatown is the best This is my 4th leased Toyota Corolla and my 2nd from Sylvia Donovan at Toyotatown London Ont. I am completely satisfied with the 2 test drives I did This is my 4th leased Toyota Corolla and my 2nd from Sylvia Donovan at Toyotatown London Ont. I am completely satisfied with the 2 test drives I did with Dan and also the professionalism and knowledge I received from Sylvia Donovan, I am not very technical as a senior, so Sylvia put my Bluetooth I phone on to my new Toyota Corolla 2015 car and also my partners I phone, so good for long trips. When my lease is up I will have no hesitation in coming back to Toyotatown and Sylvia Donovan. More
by Red Corolla for ever
June 09, 2015
Excellent service- thanks Sylvia Donovan! I was so pleased by the accommodation Sylvia was able to provide me as I ended up finalizing my purchase after a major surgery. She made sure everythi I was so pleased by the accommodation Sylvia was able to provide me as I ended up finalizing my purchase after a major surgery. She made sure everything was in order so I didn't have long to wait to sign papers. Plus I was in a wheelchair during this time and she helped me to navigate around. Her compassion and caring attitude made me feel great. Plus I got the car I've wanted for a long time. Thanks again! More
by L.M
Employees Worked With
June 09, 2015
Excellent service from Sylvia Donavan Although we have moved from London to Barrie we continue to deal exclusively with Sylvia. In fact she has made arrangements to have the cars delivered Although we have moved from London to Barrie we continue to deal exclusively with Sylvia. In fact she has made arrangements to have the cars delivered to Barrie. Sylvia not only meets our expectations but exceeds them. For that reason " price" has become secondary to the honest and straight forward approach to doing business. I think the last vehicle is around 10 that over the years r we have purchased through Sylvia. When you match the value of the product with excellent service and expertise you have a winning combination that adds to the enjoyment of your car! Thanks Sylvia! More
by Priusguy
Employees Worked With
June 07, 2015
The BEST service ever!!! Our family purchased a new 2015 Rav 4 and the entire experience was amazing! Both Janine Feenstra and Sylvia Donovan were dependable and happy to as Our family purchased a new 2015 Rav 4 and the entire experience was amazing! Both Janine Feenstra and Sylvia Donovan were dependable and happy to assist with all of my needs for car-customizing! I really enjoyed the experience as they kept our family comfortable and informed on EVERY detail. Their customer service skills and friendliness was superb and I would recommend Toyata to all friends and family! Thank you again, Janine and Sylvia!!! More
by hollyhollyg
June 03, 2015
Excellent and freindly service Excellent experience with ToyotaTown and Nick Sinko. No pressure sales and thorough explanation of the purchase process. We were given an excellent am Excellent experience with ToyotaTown and Nick Sinko. No pressure sales and thorough explanation of the purchase process. We were given an excellent amount for our trade-in. We are very happy with the price, service and attention to detail they provided, and are enjoying our new Highlander. We have also been servicing our vehicles at this location for 3 years and have no complaints. More
by jmdocken
Employees Worked With
Nick Sinko
June 03, 2015
Top Shelf Service from start to finish!!! Shawn Longworth(sales) and Janine(paperwork) were top notch from start to finish. Answered all my questions when they were asked not I will get back Shawn Longworth(sales) and Janine(paperwork) were top notch from start to finish. Answered all my questions when they were asked not I will get back to you. Great team!! Would highly recommend them. Thanks for the great service and attention to detail. More
by Happy Customer!!
June 02, 2015
Excellent Frank was very friendly and made the process of buying my first new car very smooth ,easy , and fast. I would recommend him to anyone. Frank was very friendly and made the process of buying my first new car very smooth ,easy , and fast. I would recommend him to anyone. More
by steven.megan
Employees Worked With
Frank Circelli
May 31, 2015
Got the job done with concern for customer safety Had noise in Corolla front end. Loose and missing bolts fixed. I brought this car from another car lot. Employee Firis Sharif kept me up to date in pr Had noise in Corolla front end. Loose and missing bolts fixed. I brought this car from another car lot. Employee Firis Sharif kept me up to date in process. More
by JohnS
Employees Worked With
Firis Sharif
