
ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Tod is a great representative of the best that’s Toyota he’s informative; detailed and honest he’s informative; detailed and honest More
It’s nice to be greeted by a familiar smiling person. She thoroughly explains everything that is going on and answers all my questions. It’s a pleasure dealing with Enna. She thoroughly explains everything that is going on and answers all my questions. It’s a pleasure dealing with Enna. More
Service is very organized and efficient. I don't have any experience with service departments as my husband usually takes care of all that, but the atmosphere and organization and spacious I don't have any experience with service departments as my husband usually takes care of all that, but the atmosphere and organization and spacious waiting area took the stress away More
She was knowledgeable. She was attentive. She took our car when our appointments didn’t quite lineup and it exceeded our expectations by delivering it early the document th She was attentive. She took our car when our appointments didn’t quite lineup and it exceeded our expectations by delivering it early the document that we got back highlighted some items that we appreciate we will look into. More
Receptionist is always kind and helpful, dealership is nice and everyone is friendly when i go! nice and everyone is friendly when i go! More
As always, MJ was thorough and professional in his explanation of the repair that needed to be done to my vehicle. Since the repair was going to take 3-4 hours, ToyotaTown was kind enough to give me explanation of the repair that needed to be done to my vehicle. Since the repair was going to take 3-4 hours, ToyotaTown was kind enough to give me a loaner vehicle, something that doesn’t happen frequently. Once my car went in for the repair, MJ kindly brought the loaner car around for me to use. Four and a half hours later, I received a phone call from MJ indicating that the car was ready for pick up. When I was paying for the repair, MJ was informed that I was there to pick up the car and came to me assuring me that all went well. Would recommend ToyotaTown to family and friends. More
I have always been treated right, they go over everything with me and give me my total before I leave so when I come back I know how much it will be, if they find something they will call and let me know. with me and give me my total before I leave so when I come back I know how much it will be, if they find something they will call and let me know. More
ToyotaTown and Dennis Dabous treat me like a valued customer. On the same day I called about oil dripping from my 2012 Corolla they got me in and showed me that I must have driven through some oil and customer. On the same day I called about oil dripping from my 2012 Corolla they got me in and showed me that I must have driven through some oil and had nothing to worry about. A quick complimentary car wash and a couple of laughs and I was back on the road. Thank you Dennis!. I gave one less star to ToyotaTown due to my poor experience with the computerized "Brooke" telephone service attendant that attempted to coordinate my previous oil change. The personal touch is especially important during first contact. More
Enna was very kind and helpful and explained everything during the service appointment. Made everything a lot less stressful when unexpected repairs came up during the service appointment. Made everything a lot less stressful when unexpected repairs came up More
Had a frustrating problem with the heating system in my 2001 4Runner. Jason and his team were persistent in diagnosing the problem on two separate occasions to figure it out and fix the problem. At this po 2001 4Runner. Jason and his team were persistent in diagnosing the problem on two separate occasions to figure it out and fix the problem. At this point I won’t take my old 4Runner anyplace else for repairs as it still runs like a champ w 325,000 miles on it and counting. Thanks again Jason! More