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ToyotaTown

London, ON

4.9
6,943 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 6,943 reviews

August 11, 2016

Purchased a new 2016 Venza. We were treated very well by Gwen Jones at Toyota Town in London, ONTARIO. She was very knowledgeable and courteous when dealing with us. We had visit More

by TK99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adel Al Rayes
Aug 17, 2016 -

ToyotaTown responded

Hi TK99, Thank you for sharing your experience. ToyotaTown tries our best to provide exceptional and knowledgeable customer services. We're glad to share that experience with you. Congratulations on your new Venza!

August 10, 2016

Excellent I suddenly noticed a stain on my 2015 Prius front end and I was at first concerned about this. However, in driving into your service reception area Mi More

by daveb93
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Minarsky
Aug 17, 2016 -

ToyotaTown responded

Hello Dave Belne, Thank you for sharing your experience. We're glad to hear that the stain was removed! We try our best to provide exceptional customer service. We hope we can continue supporting you for all your automotive needs. Enjoy your Prius! - ToyotaTown

August 10, 2016

Healthy Car, Happy Owner Excellent service, quality work, friendly employees; ToyotaTown makes me feel like a part of Toyota family. Robert Dako has been involved in my car ma More

by True Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dako
Aug 17, 2016 -

ToyotaTown responded

Hi True Blue, Congratulation on your new Echo!! We hope you enjoyed your first car purchasing experience at ToyotaTown. We try out best to provide quality, friendly and excellent customer services. We want all our customer to feel as comfortable as possible when purchasing something as important as a car. We hope we can continue supporting for all your automotive needs. Thank you for sharing your experiences with us. - ToyotaTown

August 09, 2016

Repeat Customer. Always Delighted. My wife and I have driven Toyota since we got married 32 years ago. ToyotaTown has always treated us with pleasant professionalism: the staff are cour More

by BluenoseGhost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

ToyotaTown responded

Hi BluenoseGhost, Thank you for taking time out of your day to leave your feedback. It's always a privilege to share the exciting experience of purchasing a new car. We appreciate the opportunity you have given us by sharing that experience with us multiple times. We hope we can continue supporting you for all your automotive needs. - ToyotaTown

August 07, 2016

Sparky2016 We dealt exclusively with Shawn Longworth. We wanted to purchase a Rav 4, new, and started looking July 2015, finally purchased July 2016- during tha More

by Aprky2016
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

ToyotaTown responded

Hello Aprky2016, Congratulations on your new RAV4, It's a great buy! We're glad to be able to support you throughout your automotive purchasing experience. We try our best to experience this journey at the customers pace, because we want all our customers to be confident in the vehicle they choose to purchase. We are sorry to hear that you were not satisfied with the trade in value. We try our best to provide competitive pricing with our the customers' benefit in mind. We hope we can improve your future experience at ToyotaTown. Enjoy your RAV4 and thank you for taking time off your busy schedule to leave your feedback. We appreciate it. - ToyotaTown

August 06, 2016

Wonderful great Millad Kaberi was very focused in what I wanted ,Show me everything explained all options to tee.Easy to talk great salesman.As a first time toyota cu More

by butski
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vladimir Stepancev , Millad Kaberi
Aug 08, 2016 -

ToyotaTown responded

Hi Butski, Welcome to the Toyota Club, we're ecstatic to hear that we were able to provide an easy and helpful experience in your first Toyota purchasing experience! We hope we can continue to support you for all your automotive needs. Thank you for leaving your feedback. Enjoy your new car. - ToyotaTown

August 05, 2016

great customer service Thomasz was great to do business with. He was always professional and explained all pricing figures to me so that I could understand what each item w More

by brownmane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomasz Kisiel
Aug 08, 2016 -

ToyotaTown responded

Hi Brownmane, Congratulations on your new car! Furthermore thank you for sharing your experience with us. It's gratifying to hear from our customers. We try our best to provide exceptional customers services, and we're glad to know that we were able to support you during your car purchasing journey. Enjoy your new car! ToyotaTown

August 05, 2016

great loved it Baz was a very friendly man and willing to show us all the paperwork that was in the car. He wasn't pressuring us to but it right away. Baz wanted me More

by scionguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baz Afara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

ToyotaTown responded

Hello Scionguy, Thank you for taking time out of your your day to write a review, we appreciate all feedback. Congratulation on the purchase of your new car, we aspire to provide exceptional customer services and support our customers to make a decision that suite their needs and lifestyle. We’re glad to hear that you found that right car. It’s is unfortunate that you left less satisfied, We at ToyotaTown try our best to provide competitive pricing with the consumers benefit as priority. We wish you the best and hope that we can improve your future experience at ToyotaTown. Thank you for including us in your automotive purchasing journey. - ToyotaTown

August 04, 2016

First time a Toyota town Great experience at Toyota Town. Very happy with my new Scion TC. If only everything in life was a easy as purchasing a new car here. Thanks Shawn Lon More

by Mike Falconer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

ToyotaTown responded

Hi Mike Falconer, Thank you for your sharing your experience. It's always valuable to hear about all our customers experiences. We try our best to make the purchasing of a car as easy as possible. We are happy to have the opportunity to share the purchasing experience with you. Enjoy your new Scion TC. ToyotaTown

August 03, 2016

Excellent From the Service Advisor (Firis) to the Mechanics and Shuttle Driver, the whole organization is spot on.. Great job Firis. Keep up the good work More

by Cal Shelton
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver, Firis Sharif, Chelsea Wakefield
Aug 04, 2016 -

ToyotaTown responded

GoodAfternoon Cal Shelton, Thank you for taking the time to write a positive review. We greatly appreciate it! We try our best to make every experience consistent, reliable and efficient for all our customers. - ToyotaTown

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