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ToyotaTown

London, ON

4.9
6,943 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 6,943 reviews

August 19, 2016

I had trouble with my brake light and turn signal Something was wrong with my brake light and turn signal. When I brought the car in (with my toddler) Peter Englemanas was great. He listened thoroughl More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Aug 22, 2016 -

ToyotaTown responded

Hi Melissa, It's great to hear that your break light and turn signal issues were resolved , safety features such as those are very important. It's pleasure to hear that you were able to enjoy the comfy couch, watch the Olympics and overall have a great experience at our dealership. We hope you continue to enjoy your car and we will always be there for any other automotive needs. Thank you for leaving your feedback, we appreciate it. - ToyotaTown

August 17, 2016

Great customer service I just leased a 2016 RAV4 and was extremely happy with the help and information provided by the Toyota Sales Rep Shawn Longworth. Not only did he go a More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2016 -

ToyotaTown responded

Hi AK, We're glad to hear that you were extremely happy with the help and information that you received from our team. We aspire to provide great customer service, and it's great to hear that we had the opportunity to share that experience with you. Congratulation on your new RAV4!- ToyotaTown

August 15, 2016

Excellent Purcahse Experience My wife and I went in to test drive the Toyota Highlander and were meeting with Shawn. From the time we walked in to the time we left, we received not More

by DuncanN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Stepancev
Aug 17, 2016 -

ToyotaTown responded

Hello DuncanN Congratulations on your new RAV4 XLE! We're glad that your experience we smoothly. We hope we can continue to support you for all your automotive needs. Thank you for taking the time out of your day to leave this review. - ToyotaTown

August 15, 2016

Very positive experience Recently I leased a 2016 RAV4 from Shawn Longworth and it was a great experience. This is my first time leading a vehicle and his excitement matched m More

by Heather Masuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Levasseur
Aug 17, 2016 -

ToyotaTown responded

Hi Heather Masuch, Congratulation on your 2016 RAV4, it's a wonderful choice. We're glad to hear that your first time experience went great. We try our best to support all our customers. We hope we get the opportunity to continue supporting you for all your automotive needs. Thank for leaving your feedback. Enjoy your new vehicle! - ToyotaTown

August 15, 2016

Overall the experience of buying a used vehicle was pleasant We had two concerns about the vehicle we purchased that were looked after promptly. Tomasz was efficient at explaining warranty coverage and other iss More

by Ravingon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomasz Kisiel
Aug 17, 2016 -

ToyotaTown responded

Hi Ravingon, We are glad to hear that your concerns were addressed promptly and efficiently. Our customers experience is important and we try to provide the best customer service possible. Thank you for sharing your experience. ToyotaTown

August 15, 2016

Positive experience. Just leased a 2016 RAV4. Salesperson who I dealt with was Rick Watson. Rick was very helpful and most pleasant to deal with. In my opinion this ent More

by jack5429
Recommend Dealer
Yes
Employees Worked With
Rick Watson
Aug 17, 2016 -

ToyotaTown responded

Hi Jack, Congratulations on your newly leased RAV4, it's a great choice. We're glad that you were able to have a helpful and pleasant experience. Both our sales and service department prioritize our customer experience. We hope get the opportunity to continue supporting you for all your automotive needs. - ToyotaTown

August 14, 2016

Looking for trustworthy service I had a frustrating experience with another Toyota dealership.Peter gained my confidence quickly..I appreciate his calm manner.My overall experience w More

by paul K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Aug 17, 2016 -

ToyotaTown responded

Hi Paul K, Sorry to hear about your unfortunate experience at another dealership. We're glad we were able to provide you with a pleasant and satisfying experience. We try to be supportive, and informative for all our customers so they can make any decisions confidently. We're glad to share this experience with you. Thank you for choosing ToyotaTown, we hope we can continue to support you for all your automotive needs. - ToyotaTown

August 13, 2016

A Very Satisfied Customer I recently purchased a 2016 Toyota Corolla S. From the moment I walked into Toyota Town, London, I received excellent service and was treated with r More

by cynthia p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Feenstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2016 -

ToyotaTown responded

Hello Cynthia P, Congratulation on your new Toyota Corolla S, it's a wonderful car. We appreciate the opportunity to join you in this exciting venture. Our customers experience is important to us, we try our best to support our customers to the best of our ability to ensure that they can make an important decision with confidence, support and the right information. Thank you for sharing your experience, we hope you enjoy your new car. - ToyotaTown

August 12, 2016

Excellent service!! My experience with Stephanie Davis at ToyotaTown was amazing! She was very knowledgeable, helpful, and so patient with me. She took the time to explai More

by Mila1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2016 -

ToyotaTown responded

Hi Mila, Thank you for sharing your experience. It's great to hear that you was able get all the information need for the RAV4. We try our best to support our customers during their car purchasing experience for our customers by providing helpful, knowledgeable information. We understand such a purchase is important and we work with every customers at their individual pace. We hope we can continue supporting you for all your automotive needs! - ToyotaTown

August 11, 2016

New Vehicle Seminar Had the opportunity to attend the New Vehicle Seminar on August 10th. Excellent presentation by a most knowledgeable woman with a great sense of humor More

by Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Levasseur
Aug 17, 2016 -

ToyotaTown responded

Hello Graham, Thank you for coming out to our New Vehicle Seminar, we try our best to create an experience that empower our customers with valuable information regarding automotive purchases. We hope we can continue supporting you! - ToyotaTown

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