ToyotaTown

Excellent Customer Service Since my husband and moved to London in 2012, we received excellent service on our Toyota Rav4's. First on our 2010 Rav4 and then when we were lookin Since my husband and moved to London in 2012, we received excellent service on our Toyota Rav4's. First on our 2010 Rav4 and then when we were looking to trade it in, Kevin Swan helped us make the decision to lease a 2015 Rav4. Kevin made our whole experience wonderful. He took his time, was very professional and his expertise helped us in making our decisions. We recently had the opportunity to trade in our leased vehicle and purchase or lease a new one. We asked for Kevin Swan who took such good care of us before and he didn't disappoint. He works hard for his customers and after meeting with him again, we purchased our new 2018 Rav4 SE on April 30, 2018. We can't say enough about how happy we were with working Kevin along with Janine. More

extremely helpful I had an emergency flat tire while shopping and Amanda made sure I was comfortable and had my tire fixed quickly, even without an appointment. I had an emergency flat tire while shopping and Amanda made sure I was comfortable and had my tire fixed quickly, even without an appointment. More

Exceptional experience This is my story with my new Toyota RAV4. My salesperson was Mr. Baz Afara. Friendly, informative, passionate, knowledgeable, and very much helpful. This is my story with my new Toyota RAV4. My salesperson was Mr. Baz Afara. Friendly, informative, passionate, knowledgeable, and very much helpful. He showed us all the options. Advice me of what’s best for my interests, and answered all my many many questions just because it was my first time leasing a brand new Toyota. He delivered all promises on time, had all the paperwork organized and ready . Now came the best time of this experience, it’s when he handed me my new keys for my beautiful RAV4. He took his time and got in the car with us and showed my husband and I how to operate all the brand new features. I drove off with confidence and enjoyment. I hope you can share my story. Thank you Baz Afara Thank you Toyota Town Elham Ansari More

good service, approachable pepple, May 2018- Jeff customer service was very pleasant and energetic. May 2018 -Amanda was pleasant and geared to please. Reassuring her customers were im May 2018- Jeff customer service was very pleasant and energetic. May 2018 -Amanda was pleasant and geared to please. Reassuring her customers were important to her by providing a business card to contact her for any reason concerning my vehicle. Jan 2018 - Christine was an excellent cashier/customer service person. She spent extra time with me to help reinitiate my loyalty card and also help with the sorting of my credit payment. Jan 2018 - Jen in the Parts Department was excellent in finding the right snow tires for my vehicle and assisting with the rear light purchase. 2012/2013 - Sean Cragg was the best Financial Services Manager. He went above and beyond to help me understand the financing of my vehicle. His financial background was an asset in helping me understand what I was purchasing and what to expect in the multiple piles of paperwork he was so diligently filling out. He was also available after closing the deal to ask questions. Thanks ToyotaTown Staff More

New 2018 Corolla XSE Been coming to ToyotaTown in London since I was 18 years old...have always appreciated the service and the sales staff. Ken is very attentive to your Been coming to ToyotaTown in London since I was 18 years old...have always appreciated the service and the sales staff. Ken is very attentive to your vehicle needs and Andre is always a pleasure to deal with in the finance department. Already loving the new Corolla! More

Great Customer Service Brian was very helpful and knowledgable on my last visit to ToyotaTown. I didn't end up buying a vehicle but would recommend him to anyone looking for Brian was very helpful and knowledgable on my last visit to ToyotaTown. I didn't end up buying a vehicle but would recommend him to anyone looking for a Toyota. More

Fantastic experience! My experience with Todd Servant, the Service Advisor, was absolutely wonderful! He arranged for the work to be done and for the shuttle to drive me th My experience with Todd Servant, the Service Advisor, was absolutely wonderful! He arranged for the work to be done and for the shuttle to drive me there and back, both in a very timely manner! Everything about my tire change and my new rim installation was exceptional! I will go nowhere else to service my 4Runner or to buy another one! The experience with Todd is always great! More

What I expect and what I receive I purchased a Venza a few years back and have been taking it in to Toyota Town through the life of my car. Helena is prompt and knowledgeable. She mak I purchased a Venza a few years back and have been taking it in to Toyota Town through the life of my car. Helena is prompt and knowledgeable. She makes suggestions based on the history of the vehicle, and asks what works best for the customer. She even reminded me that I forgot my house key on the car key ring! Attention to detail, that is what I expect and what I received. More

Excellent Customer Experience I was recently assisted by both Janine and Brian and was very pleased with the professional, prompt and pleasant service I received. They went out I was recently assisted by both Janine and Brian and was very pleased with the professional, prompt and pleasant service I received. They went out of their way to assist me, answering the many questions I had. I would highly recommend this dealership to anyone! More

Great experience! I just purchased a new 2018 Camry from this dealership and Couldn’t be happier! David had great knowledge of all the cars and spent the better part of I just purchased a new 2018 Camry from this dealership and Couldn’t be happier! David had great knowledge of all the cars and spent the better part of his Saturday test driving different cars with us (like hours! Sorry David lol) he made the experience fun and actually enjoyable! Thanks David! :) More