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ToyotaTown
London, ON
7,176 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,176 reviews
January 17, 2025
My wife and I just picked up our 2025 Rav 4 from ToyotaTown in London, Ontario and I cannot say enough good things about this dealership - especially Jackie Vera, Shawn Longworth and Hillary Bevan- ToyotaTown in London, Ontario and I cannot say enough good things about this dealership - especially Jackie Vera, Shawn Longworth and Hillary Bevan- I have bought a number of cars from ToyotaTown and on each and every purchase I have been treated extremely fairly and always leave with a feeling that I got a great deal and as hokey as this sounds - my wife and I really feel like we are part of a Toyota family. Thanks again - Jack Huber More
by jackhuber84
January 17, 2025
2023 I bought a brand new Tacoma of them first service they scratched never said nothing I paid myself for the repair 2024 I bought a brand new rav4 first service they tried charging my tire that’s not e they scratched never said nothing I paid myself for the repair 2024 I bought a brand new rav4 first service they tried charging my tire that’s not even damaged took to another shop they said nothing wrong with the tire second damaged my hood and fender didn’t say nothing about it didn’t even wash my car so they hide the damages when I told them about it they said it’s to late I should said something when I picked up MY CAR WAS TO DIRTY TO SEE DAMAGES More
by Zejnicemir11
Employees Worked With
Scott Smythers
January 17, 2025
In 2023 I bought brand new Tacoma first service left side box they scratched it never told me had pay for my own repair 2024 bought brand new rav4 first service they tried changing a tire on my car there wro box they scratched it never told me had pay for my own repair 2024 bought brand new rav4 first service they tried changing a tire on my car there wrong with the tire second they damaged my hood and the fender never said nothing about it they said I should have told about the damage when I picked up in the past my car was always washed this they didn’t wash it so could hide the damage I do not recommend this dealer to anyone More
by Zejnicemir11
Employees Worked With
January 17, 2025
Todd Servant helped regain confidence that Toyota will stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time a stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time and patience to identify it's source. Todd helped me understand the challenges in identifying these types of problems as well as other symptoms that they've come across over the years. It was helpful and insightful and brought confidence that they're looking out for our best interest. More
by simon.warwick
Employees Worked With
January 17, 2025
Worst dealer shop ever they tried ripping me off for a tire that’s not even damged and then they damaged my hood and fender and never said nothing about it tire that’s not even damged and then they damaged my hood and fender and never said nothing about it More
by Zejnicemir11
Employees Worked With
January 14, 2025
My family had a wonderful experience purchasing a new vehicle. Daniel was amazing! He was helpful and very thorough throughout the whole process. I have always had great customer service at Toyota Town. vehicle. Daniel was amazing! He was helpful and very thorough throughout the whole process. I have always had great customer service at Toyota Town. I would strongly recommend Daniel to anyone looking for a new vehicle. More
by Ahmad Kassem
January 13, 2025
We had a wonderful experience with ToyotaTown. They have an efficient system in their sales department, however we never felt like we were being rushed. We are very happy with our new purchase. Ne They have an efficient system in their sales department, however we never felt like we were being rushed. We are very happy with our new purchase. Nezir went above and beyond with his service. He was excellent, personable and extremely knowledgeable. More
by joelle.labute
Employees Worked With
January 12, 2025
Shawn Longworth and Toyota Town team did a wondaful job for me. Shawn went above and beyond making sure I got the best deal on my purchase. He was very helpful with everything including dealing with my ins for me. Shawn went above and beyond making sure I got the best deal on my purchase. He was very helpful with everything including dealing with my insurance company. I would recommend Shawn and Toyota town dealer for your next purchase. More
by Rachael
January 11, 2025
Daniel was informative, friendly and professional. He was really helpful through the purchasing process of our RAV4. He was really helpful through the purchasing process of our RAV4. More
by OHJUOO2018
January 11, 2025
Todd is the only service adviser I would recommend. He constantly goes above and beyond and always puts the customer first. He is highly recommended He constantly goes above and beyond and always puts the customer first. He is highly recommended More
by firemanneil
