ToyotaTown

excellent service Sylvia Donovan looked after me very quickly . The sale of my car went easily and smoothly. Sylvia explained all the new options this car has very Sylvia Donovan looked after me very quickly . The sale of my car went easily and smoothly. Sylvia explained all the new options this car has very simply. Being my age this helps. I 'am very happy with this car.. My friend are impressed.. Thank you Sylvia . Ron Brearley More

Customer rating Jacobs customer service was excellent. I would highly reccommend him to family and friends as he does anything to meet customer satisfaction. Very ple Jacobs customer service was excellent. I would highly reccommend him to family and friends as he does anything to meet customer satisfaction. Very pleased with my Toyota experience More

Excellent and Professionals Service Jacob was our dealer when we came in and provided excellent service. He was very knowledgeable and went beyond to meet our needs. Thank you Jacob! Jacob was our dealer when we came in and provided excellent service. He was very knowledgeable and went beyond to meet our needs. Thank you Jacob! More

knowledgeable and helpful I bought a Toyota Highlander Hybrid 2018 recently. Throughout the process, Jacob has been very helpful in explaining about the vehicle, the details of I bought a Toyota Highlander Hybrid 2018 recently. Throughout the process, Jacob has been very helpful in explaining about the vehicle, the details of the purchase process and the after sales follow up. He has demonstrated that he knows the car and he helps to answer all the questions. More

Love my RAV 4! Shawn was very friendly and knowledgeable about the product and features. His “no pressure” sales approach was truly appreciated. Overall a great expe Shawn was very friendly and knowledgeable about the product and features. His “no pressure” sales approach was truly appreciated. Overall a great experience! Thank you! More

Baz Afara My wife and I met with Baz Afara, a Salesman at ToyotaTown, to review and discuss the used cars currently for sale. We were very impressed by his kno My wife and I met with Baz Afara, a Salesman at ToyotaTown, to review and discuss the used cars currently for sale. We were very impressed by his knowledge of the various models and his friendly approach in dealing with perspective clients. This then resulted in us purchasing a vehicle the same day! More

Low pressure sales team We were in the market for a new vehicle and had finally decided on a Highlander as the vehicle of choice. We shopped around at the other Toyota deale We were in the market for a new vehicle and had finally decided on a Highlander as the vehicle of choice. We shopped around at the other Toyota dealerships in the city which were actually less than helpful and never returned our calls. The staff at Toyota Town were professional and willing to help, did not push any vehicle on us, did not use pressure sales tactics, and seemed to have our best interest in mind. Our sales man, Geordie, took time to allow us to test drive a used and a new Highlander. He explained all the options available in the vehicle but never did he pressure us into buying. The best parts of the entire purchasing experience: great salesman, no pressure sales, got the vehicle we wanted, the kids loved the complimentary chocolate milks, and of course the ringing of the Gong topped it all off. More

great experience It was a pleasure to do business with Geordie Hock. He was very friendly, polite and explained and demonstrated the features of the Rav 4 very effecti It was a pleasure to do business with Geordie Hock. He was very friendly, polite and explained and demonstrated the features of the Rav 4 very effectively. I would highly recommend him and Toyotatown. Also Janine was very knowledgeable and friendly and explained the add on services very well. More

Amazing Experience at ToyotaTown Honestly, my first experience with ToyotaTown wasn't the best. I saw a car I really liked on their website and called to get more information and to s Honestly, my first experience with ToyotaTown wasn't the best. I saw a car I really liked on their website and called to get more information and to see if they could offer me a shuttle service. The sale person I spoke to over the phone wasn't so professional nor being accommodating. It was more like if you take a taxi here and buy a car, then I will give you a ride home. I did remember the person's name and finally had a chance to go there to test drive a car. Unfortunately, he was my sales person at the store. I liked a car, but I didn't appreciate his attitude nor his customer service. I just rushed back home as I felt awful after that experience at ToyotaTown. I decided to give a call to his manager, Jackie Vera to explain the whole situation. She listened my entire story and first apologized for his behavior. She was very understanding and accommodating. I could feel that they are here for customer service to meet the customers' needs and satisfaction not just to sell cars. She gave her direct work cell phone number so that I could do the transaction directly with her. She was very helpful even when it was her day off. If you go to the store, you will see her walking around everywhere being busy, yet she will do her best to answer you and meet your needs/satisfaction. She did not only make sure I chose the right car and I was happy about it but also followed up to see how I like the car. She just wow-ed me. I went to so many dealerships, but haven't met a manager who's so caring and considerate. I am very happy with my purchase and confident that my next car purchase will happen at ToyotaTown again. Strongly recommended! More

Excellent Experience Found our Sales agent, Brian Williams, to be attentive, informative and enthusiastic willing to go out of his way to please us. Excellent experience w Found our Sales agent, Brian Williams, to be attentive, informative and enthusiastic willing to go out of his way to please us. Excellent experience with this agent. More