ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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New car purchase We had been looking for a new vehicle with a good review as we keep our vehicles for a very long time; We were greeted at Toyotatown by Gwen Jones, W We had been looking for a new vehicle with a good review as we keep our vehicles for a very long time; We were greeted at Toyotatown by Gwen Jones, We told her what we were looking for and she showed us the RAV4. She went over the vehicle from front to back. She explained everything under the hood, safety features, inside the vehicle and then we went for test drive. It was quite confusing with all the new technology but Gwen explained all of it and answered all of our questions and some we didn’t think to ask. We decided to purchase the RAV4 from the information we were given. Gwen provided different financial options and options we may choose such as rust proofing, etc. We then met with Nicole who Provided all the financial information and different options as well for the Vehicle. When we picked up our vehicle Gwen was there guiding us again through the vehicle setting up the phone, going over all the different features answering all questions again. She had all the paperwork together and completed when we got there. We enjoyed her upbeat professional personality, her extensive knowledge of the vehicles engine, performance, safety features, options, etc. More
Top customer service Toyotatown, specifically Geordie H, Andre D, John R, and Firis S. have always had my back. I come in there as a single Mom trying her best to provide Toyotatown, specifically Geordie H, Andre D, John R, and Firis S. have always had my back. I come in there as a single Mom trying her best to provide for my son. These guys never make me feel any less of a person that someone who was coming in to buy the top of the line. I live at the north end of the city but because of the top notch customer service I receive from these guys I will drive to the other end of the city as I know they have my back. Thank you so much for helping me and making me feel like I matter. God bless. More
Ruth Belbeck Shawn and the team at Toyota we’re professional, knowledgeable and helpful during my purchasing process. I was nervous buying a new car on my own, but Shawn and the team at Toyota we’re professional, knowledgeable and helpful during my purchasing process. I was nervous buying a new car on my own, but was quickly put at ease, as I was treated with respect and taken seriously with my questions and concerns. More
Shawn L. Is Amazing Shawn is great! Understanding, not pushy, and genuinely cares about getting you the right car. Hilarious and friendly. He went above and beyond and ma Shawn is great! Understanding, not pushy, and genuinely cares about getting you the right car. Hilarious and friendly. He went above and beyond and made my entire first car experience absolutely wonderful. Best customer service I have ever experienced. Thanks Shawn!! More
We’re back! We’ve been dealing with Sylvia Donovan at Toyotatown for years now and she’s never steered us wrong. This time around, I was looking to move up a litt We’ve been dealing with Sylvia Donovan at Toyotatown for years now and she’s never steered us wrong. This time around, I was looking to move up a little from a Yaris and my wife was looking to move down a little from her Rav4. We both ended up with Corollas ... she got the sportier hatchback and I got the very basic sedan. We’re both happy. More
Amazing welcome Rob Dako greeted me , even before I got out of the car . He explained there newest technology re alignment . He explained everything they were going t Rob Dako greeted me , even before I got out of the car . He explained there newest technology re alignment . He explained everything they were going to do to my vehicle . Great job .He kept me informed as to what was happening to my vehicle . Awesome experience . More
Very good! I bought a used Toyota Sienna, so far its what i expected, very comfortable car for a family, i was well adviced and well inform, the service was gre I bought a used Toyota Sienna, so far its what i expected, very comfortable car for a family, i was well adviced and well inform, the service was great! More
Very efficient and thorough work. I always get a total and satisfactory EXPLANATION as to what service I need and have all my questions answered, especially from Amanda Krug and Joe I always get a total and satisfactory EXPLANATION as to what service I need and have all my questions answered, especially from Amanda Krug and Joe Moniz. The jobs are complete and well done in a timely manner. More
Leasing 2018 Toyota RAV4 This is the fourth vehicle my wife and I have leased at Toyotatown - 2010 Toyota Corolla, 2012 Toyota RAV4, 2016 Toyota RAV 4 and 2018 Toyota RAV4. Th This is the fourth vehicle my wife and I have leased at Toyotatown - 2010 Toyota Corolla, 2012 Toyota RAV4, 2016 Toyota RAV 4 and 2018 Toyota RAV4. The Lease person for the last two RAV4's was Sylvia Donaldson. Sylvia was very knowledgeable about the business and the model we were interested in. Sylvia was very patient and understanding with us and working together with her we were able to lease the RAV4 that we wanted. Sylvia also spent time with us showing how to operate the vehicle and it's various options. Andre de Coning explained all the paperwork thoroughly and ensured that we understood what we were signing and extras that were available on the vehicle. Jackie Cameron was the first person we encountered when we entered the showroom. Each visit Jackie was very professional and ensured our contact knew we were there. In total a very satisfying experience. More
Overall great experience at ToyotaTown. A bought a 2019 Toyota Tundra from ToyotaTown it was great. My salesman Toyota Tim was awesome he was friendly and very helpful. Also Janine Feenstra A bought a 2019 Toyota Tundra from ToyotaTown it was great. My salesman Toyota Tim was awesome he was friendly and very helpful. Also Janine Feenstra was great and very helpful. Would buy from ToyotaTown again More