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ToyotaTown
London, ON
7,060 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,060 reviews
August 27, 2024
ToyotaTown regularly gives me the best service of any dealership that I have ever dealt with. Bear in mind that my wife and I have owned 10 new vehicles between us (not Toyotas) up until this one. Toyot dealership that I have ever dealt with. Bear in mind that my wife and I have owned 10 new vehicles between us (not Toyotas) up until this one. Toyotatown gets me in right away, the wait is always reasonable, they fix my car professionally and efficiently, let me know if anything else is needed, wash the car and then get it back to me at a very reasonable cost. This time around, Dennis D. was very friendly and professional and my car was ready - clean - sooner than anticipated. Great job Dennis! More
by Al Baby
Employees Worked With
August 27, 2024
Mr Mj Rikzalla is a Approachable advisor. he deal professionally & give best advice how to deal with the issues & the place good ambiance. he deal professionally & give best advice how to deal with the issues & the place good ambiance. More
by Alamat
Employees Worked With
August 25, 2024
I have dealt with MJ for years. He AWAYS gives excellent service and August 19/20 was no exception. Explains everything clearly ( even if it is going to be costly), gives good estim He AWAYS gives excellent service and August 19/20 was no exception. Explains everything clearly ( even if it is going to be costly), gives good estimates, and clear time guidelines. Too bad More
by Gmbancro
Employees Worked With
August 23, 2024
I’ve been to other Toyota dealerships but I never have nearly as good of service as I get here. I will stick to driving the 6 hours to be serviced by Toyota Town! Great experiences every time. nearly as good of service as I get here. I will stick to driving the 6 hours to be serviced by Toyota Town! Great experiences every time. More
by Mariah
Employees Worked With
August 23, 2024
Kind service and meaningful connections that always make the experience of going in feel easy! the experience of going in feel easy! More
by remakadri
August 23, 2024
A very professional and helpful person. I wish him success in his professional and family life. I wish him success in his professional and family life. More
by Rabeealhomsy93
Employees Worked With
August 23, 2024
My car would not start was towed to Toyota Town. Over my 15 years with Toyota Reception always answers my call right away, then I get transferred to service to get voicemail. Dennis called back quic Over my 15 years with Toyota Reception always answers my call right away, then I get transferred to service to get voicemail. Dennis called back quickly which was awesome. He explained there were no appointments for two days but said they would try to look at it tomorrow. He provided me his direct line, followed up the next day and the work was completed within two days. I was thankful this happened while I was off from work. Dennis kept me informed, scheduled me a pick up and was very professional. When picking up my car it did not sound right. I returned to him, he showed care came to listen, spoke to the technician, they took it right away to relook at it. Dennis showed me a photo of what else needed to be done, they did it the same day, he provided me with a car so I could get home and followed up again as needed. Way to go Dennis is professional and shows a genuine care wanting to help. Thank you. More
by Catharine
Employees Worked With
August 23, 2024
All staff are pleasant and professional, always willing to help in any way they can. to help in any way they can. More
by smayne65
August 22, 2024
Ken was great to deal with with my limited time and availability! He gave great advice and was very honest. availability! He gave great advice and was very honest. More
by Steph
August 22, 2024
Dennis Dabous is my Service Advisor at Toyotatown. This time he helped the team get to the bottom of an unusual brake problem. I can always count on Dennis to make sure my 2012 Corolla is running sa This time he helped the team get to the bottom of an unusual brake problem. I can always count on Dennis to make sure my 2012 Corolla is running safely and smoothly. I've had many service advisors over the years, but Dennis is the best. More
by JohnB
Employees Worked With
