Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,201 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,201 reviews
June 08, 2023
Todd always goes above and beyond as a service advisor at Toyota Town. His knowledge, professionalism and customer service puts us at ease when we leave our 4 Runner to be serviced. Toyota Town. His knowledge, professionalism and customer service puts us at ease when we leave our 4 Runner to be serviced. More
by KGregory
Employees Worked With
June 07, 2023
I had a terrible experience with a different toyota dealership resulting in month of waiting and phone calls Toyota Town was able to address the issue in a timely manner, everyone was friendly, knowled dealership resulting in month of waiting and phone calls Toyota Town was able to address the issue in a timely manner, everyone was friendly, knowledgeable and experienced. More
by Nicole. H
June 07, 2023
MJ was very helpful. He kept me up to date on the service to my vehicle and made suggestions on how to maximize my car’s performance. He kept me up to date on the service to my vehicle and made suggestions on how to maximize my car’s performance. More
by Balakkee18
Employees Worked With
June 06, 2023
I always bring my vehicles to be serviced at Toyotatown! The customer service is always amazing and LaToya was extremely fast and professional. The customer service is always amazing and LaToya was extremely fast and professional. More
by edwardsm
June 06, 2023
Took time to understand my needs and didn't push things that I wasn't interested in. that I wasn't interested in. More
by Cm.doornekamp86
Employees Worked With
June 06, 2023
Always a super time at Toyotatown! The staff is amazing and very polite! Super helpful as well! The staff is amazing and very polite! Super helpful as well! More
by Kristina.brookfield
Employees Worked With
June 05, 2023
He was very helpful in arranging a ride for me as the work was taking longer than planned. He called to update me on the work and explained why something should be done. He has a good sense of humour wh work was taking longer than planned. He called to update me on the work and explained why something should be done. He has a good sense of humour which I appreciate. L white More
by Louise
June 04, 2023
There is only one word to describe Jason. AMAZING. Always helpful and knowledgeable. Very helpful. AMAZING. Always helpful and knowledgeable. Very helpful. More
by vicc@rogers.com
June 03, 2023
About the same as other dealerships. Convenient early drop off process. Not happy with lack of parts, and waiting from head office for substitute parts when they are out of parts. Convenient early drop off process. Not happy with lack of parts, and waiting from head office for substitute parts when they are out of parts. More
by Anne.lemesurier
Employees Worked With
