Toyota Northwest Edmonton

Great Service and Great Deal Our Sales guy went far and beyond to help us find the right vehicle for our young family.Because I was unwell and couldn't make it to the dealership,h Our Sales guy went far and beyond to help us find the right vehicle for our young family.Because I was unwell and couldn't make it to the dealership,he brought the vehicle to our house...that was a first for me.He was very informative and patient never once made us feel pressured . He gave us a great deal(the best deal ever and this is my 4th Toyota vehicle-the other 3 from a different dealership.) and delivered the vehicle with everything he promised us.Thank you Roneil!!! We showed up to sign paperwork without an appointment and Catherine On helped us out without any hesitation and without making us feel bad.she took the time to print and reprint and go over the finance papers with us.We really appreciated you time and patience ,Catherine. More

Happy with Service I called and had my truck taken in for its first service. My truck went straight into the shop for its oil change and was finished in no time. Unfortu I called and had my truck taken in for its first service. My truck went straight into the shop for its oil change and was finished in no time. Unfortunately I had to replace a tire, which had to be ordered. I had a few questions and concerns and service manager Johnny was able to answer all my questions and concerns . More

In the customers' face It has been my recent experience at Kingsway Toyota in Edmonton, Alberta, to find a new and refreshing face on those people who mostly deal directly w It has been my recent experience at Kingsway Toyota in Edmonton, Alberta, to find a new and refreshing face on those people who mostly deal directly with the customer. In particular, Haneen Halabi, Service Advisor, and two drivers, Salim Dossa and Gary Hayton, who have been most accommodating in their service to me, and my wife. Both of us have been Customers of Kingsway Toyota since 1987. We have owned three Camry's, a Tercel and a Corolla. Under the management of Paul Stocks, we had the finest service either of us had ever experienced from car dealerships. When he moved on and the dealership came under new management, the service faltered and then nearly dropped off completely. After bringing my vehicle in for a period of three years for a problem, which went undetected until I brought the car to another service centre, I learned that the "noise" I had complained of, were badly needed struts for the front end. The other service centre determined the cause of the noise immediately! From that time, I ceased to return to Kingsway for service on the Camry. We continued to bring the Corolla in as there were no problems related with it, being a relatively new vehicle. In recent months, my "new" service centre was over booked, and so, in desperation, I returned to Kingsway Toyota to be greeted by the rather warm and wonderful Haneen. She listened to my concerns with real interest and seemed to me to do all she was able to help and make my concerns dealt with in a realistic, though somewhat costly manner - shop hour charges are $120.00 per hour, as compare to $80.00 per hour at my new service centre. Haneen was kind, honest to the core, which I greatly admire and appreciate. She seemed to almost go out of her way to make my dealings with Kingsway a positive experience, which, because of her, was so. Along with Haneen's marvellous manner, was that same care and attention from the two drivers I had on my next few visits, namely, Salim Dossa and Gary Hayton. They are very courteous and safe drivers, also with a warm and open manner. It is my hope, that the Service shop itself will someday restore in me the same trust and confidence, so that, even though the price of service is high, we can re-establish a relationship where I feel confident in the ability of the work and trust that the work done is complete, and that I do not have to keep returning a few days or weeks later to fix something's that was missed. I remain optimistic. Respectfully, Jean-Pierre Fournier Camry customer, since 1987 More

Excellent Hi, I am coming to kingsway since last 2 years and have always been pleased with the service and I am not treated as customer but always has been va Hi, I am coming to kingsway since last 2 years and have always been pleased with the service and I am not treated as customer but always has been valued and this is the reason I love to come back all the way and get my car serviced at Kings way Toyota. Kim was very helpful and guided me the best. More

Awesome At first when coming here I had decided to buy a Sienna but I ended up buying the 4Runner. Chris was very patient in telling me everything I needed to At first when coming here I had decided to buy a Sienna but I ended up buying the 4Runner. Chris was very patient in telling me everything I needed to know about the vehicle. Although he was very busy Chris was very attentive. It was a great experience in making a deal with him along with Kyle Caldwell and Catherine On. Kyle is very honest and was very helpful in making a good deal. Catherine was very patient in telling me about the warranties and gave a great deal as well. I am very happy to have made a good deal with you guys! Thanks! More

Excellent service!!! I want to say "thank you and you did an extra ordinary service" to Robby, Allan, Ryan and Ali and specially to Genel and Kyle!!! I would for sure reco I want to say "thank you and you did an extra ordinary service" to Robby, Allan, Ryan and Ali and specially to Genel and Kyle!!! I would for sure recommend you to my friends!!! They really spend time with us figuring out what we want and what fits in out budget. Kyle allowed me to bring the car home and test drive the car for 2 days to make sure If I really wanted to purchase the same kind! Every one is very friendly and very accommodating. Genel, did the follow-ups and tried to work the schedule out for us to come and make the deal with the other guys!!! It all worked out and I will for sure not go to any dealership anymore. Just Kingsway Toyota!!! Thumbs up to everyone!!! More

Excellent Thank you a lot Roneil Sewak and Catherine On. You were very helpful, friendly and did everything to help me getting what i wanted. You guys are amazi Thank you a lot Roneil Sewak and Catherine On. You were very helpful, friendly and did everything to help me getting what i wanted. You guys are amazing and it's a pleasure to deal with you:) to be honest i couldn't be happier than that thank you again More

One of the best. What brought me to Kingsway Toyota was that I was searching for a specific used vehicle. I ended up getting a better vehicle through them. My overall What brought me to Kingsway Toyota was that I was searching for a specific used vehicle. I ended up getting a better vehicle through them. My overall experience with the staff was fantastic from start to finish. They made me feel welcomed and like I was part of the family. Bryan was great, a no pressure and down to earth guy. And John worked the numbers until I was happy. Everyone one went above and beyond for me and I would definitely go to them again in the future and recommend to anyone. Thanks so much guys. More