Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Northwest Edmonton
Edmonton, AB
1,621 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,621 reviews
August 19, 2015
Good overall experience Coreena was very friendly and personable, making the experience enjoyable. She didn't pressure us like other dealerships often did! She actually lis Coreena was very friendly and personable, making the experience enjoyable. She didn't pressure us like other dealerships often did! She actually listened and respected our needs, rather than try and sell us something she knew we wouldn't like. More
by Adam
August 12, 2015
Avoid this dealership Coreena Wong was amazing, after all her hard work, we were passed on to Dan Smith, Finance Director. He was rude, arrogant, and brushed us off each t Coreena Wong was amazing, after all her hard work, we were passed on to Dan Smith, Finance Director. He was rude, arrogant, and brushed us off each time we came in. We were asked to come in on Tuesday morning and have our hail damaged car looked at, when we arrived Dan greeted us with "What do you want?", and "Why are you here?" when we told him that Coreena had arranged for us to come in, he acted like it was putting his whole day off. The second time we went in he was yet again rude and arrogant, he told us that he needed a whole bunch more stuff and we had to wait, well guess what Dan Smith, Dodge had none of those comments for us in fact they treated us as we should have been treated. We were told by Coreena that everything was golden, everything was approved, all you have to do now is choose between the Tundra or Highlander. Dan Smith treated us like he was doing us a favor, at his inconvenience. In the end we went with Southtown Dodge, Alex Bell treated us very well and we were out of there the next day with our brand new 2015 vehicle. Dan Smith could not put everything together if his life depended on it. We were very disappointed as we would have loved to own a Toyota and Coreena Wong did her very best. Do NOT go to this dealership. Avoid them at all cost, they treat you like second class citizens. More
by dougcherylhall
Employees Worked With
Catherine On, Dan Smith
August 10, 2015
Cost of a "world class inspection" without the quality Every time I have gone I have found costs to be larger then what they seem. The breaking point however was my last service visit where I paid 300 doll Every time I have gone I have found costs to be larger then what they seem. The breaking point however was my last service visit where I paid 300 dollars. I had my doubts about the quality so I checks for myself afterwards. 150 was the break down for cost of fluid checks to discover simple things like washer fluid left near empty. Next I Checked my engine air filter, while they did replace it, they failed to notice the GIANT collection of lint and bird seed in the air filter housing. Had the cost been 100 or something I would have understood. But what exactly did I pay for? I will never know. Go to any other dealership but this one More
by George
Employees Worked With
Hanan Borhot
August 10, 2015
Great sales service ! The truck I wanted wasn't even on their lot, they went out of their way to get me the truck I wanted for the price I could afford. Highly recommend ! The truck I wanted wasn't even on their lot, they went out of their way to get me the truck I wanted for the price I could afford. Highly recommend Ryan Sinclair in their sales division, I will be sending friends his way. More
by tananbaum
Employees Worked With
Alan Lim
August 08, 2015
This dealership does not answer any questions or concerns If you want a headache or nightmare experience buying a vehicle, this is the place. Worst experience of my life. Nothing but lies to get the deal. I w If you want a headache or nightmare experience buying a vehicle, this is the place. Worst experience of my life. Nothing but lies to get the deal. I will never buy another Toyota after this. Two weeks after buying a new Rav 4 the paint is chipping off. Mess with the financial documents. I have a list that won't fit here. Nobody has returned a call or email, including the manager. Disgusting Toyota Team. Ignorant! More
by Disappointed
Employees Worked With
Maja Harding, Alan Lim
August 06, 2015
***Exceptional Service*** I love this place! I am always welcomed with a smile. Haneen is friendly and courteous. She takes her time explaining the service being done to my Tac I love this place! I am always welcomed with a smile. Haneen is friendly and courteous. She takes her time explaining the service being done to my Tacoma. I normally do not look forward to taking my vehicle in for service, but the service at Kingsway Toyota just makes you want to come back for more! Not to mention I couldn't go there without visiting the best Sales Manager ever. If you're considering buying a vehicle Ron is the man to see. Ron and his team at Kingsway has made buying a vehicle so easy! No pressure, No surprises complete honesty and integrity. I would NOT go anywhere else for service or shopping. I can't wait to see the new and approved home of Kingsway. Thank you for your kindness and hard work! Keep it up :-) Yours truly, One very happy customer More
by Happy
Employees Worked With
Maja Harding, Roneil Sewak, Haneen Halabi, Mike Yassine
August 04, 2015
It is hard to improve on perfection There is little to add to all the previous reviews. Thanks for trying to make things run so smoothly and your courtesy to make me feel welcome. It is There is little to add to all the previous reviews. Thanks for trying to make things run so smoothly and your courtesy to make me feel welcome. It is hard to find fault;-) More
by Spitzweg
Employees Worked With
Haneen Halabi
August 01, 2015
Thank You! Coreena was excellent to work with and very accommodating in ensuring that we got the vehicle we wanted. Thank you very much Coreena and Kingsway Toyo Coreena was excellent to work with and very accommodating in ensuring that we got the vehicle we wanted. Thank you very much Coreena and Kingsway Toyota! More
by Guanoking
Employees Worked With
Alan Lim, Christopher Catapangan, Mike Yassine
July 30, 2015
buying a new car Moe, Chris and Chris were so professional and kind and made the experience as low stress as possible. We left with a beautiful Rav 4! Moe, Chris and Chris were so professional and kind and made the experience as low stress as possible. We left with a beautiful Rav 4! More
by sunny
Employees Worked With
chris pang, chris, service manager
July 29, 2015
Binh Luu is a used car adviser you'll WANT to deal with! Binh recently sold us a RAV4 that we love! We went specifically to view a vehicle we'd seen on the Kingsway's website, but it wasn't on the lot. It Binh recently sold us a RAV4 that we love! We went specifically to view a vehicle we'd seen on the Kingsway's website, but it wasn't on the lot. It was late in the day, and yet Binh was enthusiastic and helpful to us. He took us for a test drive in a similar vehicle so we could get familiar with the features. He called us the next day when he located the RAV we purchased. He continued to make sure our 'new-to-us' RAV was exactly as promised, and we were given a fair price on our trade-in. Our experience with Binh was a win-win - he was trustworthy, straight-forward, friendly, knowledgeable and responsive! More
by Buying a family car
