Toyota Northwest Edmonton
Edmonton, AB
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DEAL ONLY WITH KINGSWAY THE PEOPLE THAT I HAD THE PLEASURE TO DISCUSS MY PURCHASE OF A NEW CAMRY,WHO ARE LISTED BELOW,DESERVE MORE THAN A CHECK BY THEIR NAME.THEY WERE KIND,C THE PEOPLE THAT I HAD THE PLEASURE TO DISCUSS MY PURCHASE OF A NEW CAMRY,WHO ARE LISTED BELOW,DESERVE MORE THAN A CHECK BY THEIR NAME.THEY WERE KIND,COURTEOUS,VERY VERY HELPFULL,TREATED US LIKE GOLD,ANSWERED ANY QUERIES WERE ANSWERED PROMPLY IN A WAY WE COULD UNDERSTAND,DID NOT PLACE ANY PRESSURE ON TO BUY ANY OPTIONS (ITS THE WAY THEY SPOKE-THEY CLEARLY STATED WHAT OPTIONS WERE AVAILABLE WHAT THESE OPTIONS WERE AND THE PROS AND CONS OF EACH OPTION AND LET US MAKE THE FINAL DECESION AGAIN WIYHOUT TRYING TO GET US TO CHANGE OUR MIND)TWO THINGS I FELT WERE VERY IMPORTANT-UPFRONT AND HONEST-YES HONEST(WHAT A NICE CHANGE-)AND SECONDLY THE TREATMENT WE RECEIVED BEFORE DURING AND AFTER WE MADE OUR PURCHASE. THESE GENTLEMEN ARE A CONCRETE EXAMPLE-THAT ALL TOYOTA DEALSHIPS SHOULD PATTEN THEMSELVES AFTER AND ARE PROOF THAT KINGSWAY AND TOYOTA WILL IN THE FUTURE BE A LEADER IN THIS INDUSTRY AND FINANCIALLY.THEY WERE EXCELLENT-DARN EXCELLENT-AND THE ONLY NEGATIVE THING I CAN SAY IS THAT I WILL MISS DEALING WITH THEM TO THE EXTENT THAT I HAD A GREAT DEAL OF PLEASURE AND ENJOYMENT SPEAKING TO THEM FOR THE SHORT TIME REQUIRED TO PURCHASE OUR CAR. DANIEL AND PEGGY PROTASIWICH More
Satisfaction fully adressed We feel that our concerns were handle in a very satisfactory and pleasing manner. We are thankful to Coreena Wong (internet expert) and Allan Lim (fi We feel that our concerns were handle in a very satisfactory and pleasing manner. We are thankful to Coreena Wong (internet expert) and Allan Lim (finance) More
Fantastic experience! I had never purchased a vehicle from Kingsway Toyota however, I saw a vehicle that I was interested in, posted online by Moe Abdulgany. Moe was very e I had never purchased a vehicle from Kingsway Toyota however, I saw a vehicle that I was interested in, posted online by Moe Abdulgany. Moe was very easy to get a hold of and I was able to view the vehicle that day. After I purchased the vehicle, Moe kept me informed as to when I would be able to pick up my vehicle. He also gave me a ride in order to pick up my new SUV. In addition, after picking up my new SUV, Moe followed up with me to see how things are going and if I had any questions I could call him. If you are looking to buy a vehicle from Kingsway Toyota I highly recommend Moe Abdulgany. Such great customer service. The team at Kingsway Toyota was also fantastic. Mike Yassine, Chris Catapangan, and Robby Yassine were also great in closing my car buying experience. Thank you Kingsway Toyota. More
Great experience AGAIN This is my 5th vehicle purchase at Kingsway Toyota, best deal and best service, They helped me with what I wanted in my new vehicle and the accessorie This is my 5th vehicle purchase at Kingsway Toyota, best deal and best service, They helped me with what I wanted in my new vehicle and the accessories that I was looking for. All the staff was friendly and helpful. Thanks Ron Sewak for all your help :) More
1st time dealership buying experience Buying a new vehicle for the first was made easy when dealing with Bryan and Alan. I had done alot of prior research and had alot of questions, which Buying a new vehicle for the first was made easy when dealing with Bryan and Alan. I had done alot of prior research and had alot of questions, which they were able to throughly answer. More
Quick, friendly, and efficient service! We have previously purchased a vehicle from Kingsway Toyota and decided to go back to them as they gave us good service before. My son & I went to sta We have previously purchased a vehicle from Kingsway Toyota and decided to go back to them as they gave us good service before. My son & I went to start looking for what we wanted and made an appointment to come back with my husband. Our sales associate had a customer come in without an appointment, but he helped us as well as his other customer. He did have a coworker help out and they took the time to find where and when we could get the vehicle in the color we wanted. They showed us another color in the model we wanted and we went with that one instead. Very friendly, knowledgeable team! Thanks Pha, Roneil, and Alan (finance). More
Good overall experience Coreena was very friendly and personable, making the experience enjoyable. She didn't pressure us like other dealerships often did! She actually lis Coreena was very friendly and personable, making the experience enjoyable. She didn't pressure us like other dealerships often did! She actually listened and respected our needs, rather than try and sell us something she knew we wouldn't like. More
Avoid this dealership Coreena Wong was amazing, after all her hard work, we were passed on to Dan Smith, Finance Director. He was rude, arrogant, and brushed us off each t Coreena Wong was amazing, after all her hard work, we were passed on to Dan Smith, Finance Director. He was rude, arrogant, and brushed us off each time we came in. We were asked to come in on Tuesday morning and have our hail damaged car looked at, when we arrived Dan greeted us with "What do you want?", and "Why are you here?" when we told him that Coreena had arranged for us to come in, he acted like it was putting his whole day off. The second time we went in he was yet again rude and arrogant, he told us that he needed a whole bunch more stuff and we had to wait, well guess what Dan Smith, Dodge had none of those comments for us in fact they treated us as we should have been treated. We were told by Coreena that everything was golden, everything was approved, all you have to do now is choose between the Tundra or Highlander. Dan Smith treated us like he was doing us a favor, at his inconvenience. In the end we went with Southtown Dodge, Alex Bell treated us very well and we were out of there the next day with our brand new 2015 vehicle. Dan Smith could not put everything together if his life depended on it. We were very disappointed as we would have loved to own a Toyota and Coreena Wong did her very best. Do NOT go to this dealership. Avoid them at all cost, they treat you like second class citizens. More
Great sales service ! The truck I wanted wasn't even on their lot, they went out of their way to get me the truck I wanted for the price I could afford. Highly recommend ! The truck I wanted wasn't even on their lot, they went out of their way to get me the truck I wanted for the price I could afford. Highly recommend Ryan Sinclair in their sales division, I will be sending friends his way. More
Cost of a "world class inspection" without the quality Every time I have gone I have found costs to be larger then what they seem. The breaking point however was my last service visit where I paid 300 doll Every time I have gone I have found costs to be larger then what they seem. The breaking point however was my last service visit where I paid 300 dollars. I had my doubts about the quality so I checks for myself afterwards. 150 was the break down for cost of fluid checks to discover simple things like washer fluid left near empty. Next I Checked my engine air filter, while they did replace it, they failed to notice the GIANT collection of lint and bird seed in the air filter housing. Had the cost been 100 or something I would have understood. But what exactly did I pay for? I will never know. Go to any other dealership but this one More