Toyota Northwest Edmonton
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 1,579 reviews
Yvon and Roman went above and beyond to deliver the car I wanted with all the features I had requested. The experience was excellent from beginning to the end. I’d highly recommend getting your car from Toyo wanted with all the features I had requested. The experience was excellent from beginning to the end. I’d highly recommend getting your car from Toyota Northwest Edmonton. Thank you Yvon and Roman for making this a worthwhile experience!! More
EXCELLENT SERVICE BY JIMMY AND ALI! ! Handled all our requests and questions very well! They were accommodating and professional. Thank you Jimmy and Ali!! ! Handled all our requests and questions very well! They were accommodating and professional. Thank you Jimmy and Ali!! More
We returned to this dealer to have our camera issues rectified. Mark Le Torre Loyalty manager took time to check out to locate issues of concern and corrected it so that we could operate it. He also exp rectified. Mark Le Torre Loyalty manager took time to check out to locate issues of concern and corrected it so that we could operate it. He also explained in details how to troubleshoot should the vehicle need a boost or a battery replace the. And how best to keep the ventilation screen clean to prevent the hybrid battery from being overheat. Such small details seem minor but are important tips to new hybrid owners like us. We want also to bring up another commendation to Ahmad in sales and Dave White/Finance who demonstrated a high supportive and commitment to customer respect and support more than any other car dealers I have ever ran across. These folks have most certainly earned themselves for my future business. Thanks all for the good work and transaction. More
As out of province purchasers, Corey Sayer was great to work with. He was very helpful, patient, and answered our questions promptly. He was upfront about the market adjustment fee on the new vehicle we wa work with. He was very helpful, patient, and answered our questions promptly. He was upfront about the market adjustment fee on the new vehicle we wanted to purchase, and he quickly provided us with the amount the dealership would allow for our trade-in (which was very fair). I enjoyed working with Corey, and even when I told him we would be cancelling our purchase with Toyota Northwest Edmonton because we were able to purchase the same vehicle in our home province, he was very courteous and understanding. If we ever decide to purchase a vehicle from Toyota Northwest Edmonton in the future, I'll definitely be asking for Corey as the sales person. More
Had a great experience. They focused on me the customer and listened to me. None of the classic back and forth with “I Have To Talk With Manager” on frivolous thing while le They focused on me the customer and listened to me. None of the classic back and forth with “I Have To Talk With Manager” on frivolous thing while leaving sit in the cubicle alone over and over. They quickly gave me a fair price on my trade in and the whole process was complete within an hour. Thanks Justin! More
took my truck in for airconditioning work. nothing done. they changed $37 air vent filter did not re charge or repair the air condititioning.. i dont think that they could fix the lords praye nothing done. they changed $37 air vent filter did not re charge or repair the air condititioning.. i dont think that they could fix the lords prayer at this location. Im not recomending this place to anyone Brian Krahn More
Very pleased with our experience here. After a very disappointing experience at a different Toyota dealership Chris, Roman, and Evelina helped to make it right and got us into our brand ne After a very disappointing experience at a different Toyota dealership Chris, Roman, and Evelina helped to make it right and got us into our brand new Highlander. Evelina was very knowledgeable and took the time to explain the features on our new vehicle. She was very friendly. Chris and Roman took the time to "right the wrong" made at a different Toyota dealership and it was very much appreciated. More
Had a great experience working with Sam Moghrabi. He was very knowledgeable and patient answering all my questions. Gave me some great advice and options. Will be returning back. Thanks Sam. He was very knowledgeable and patient answering all my questions. Gave me some great advice and options. Will be returning back. Thanks Sam. More
Very courteous and competent staff. I came in for vehicle servicing and met a young lady who introduced me to the line of Highlanders that I am interested in. Her knowledge of the vehic I came in for vehicle servicing and met a young lady who introduced me to the line of Highlanders that I am interested in. Her knowledge of the vehicle was excellent. Evelina Brzhezytska was a pleasure to deal with and she will definitely be an asset for the dealership in dealing with the younger generation. I would highly recommend her. More