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Toyota Northwest Edmonton
Edmonton, AB
1,589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 26, 2016
Painless Experience Our experience dealing with Roneil at Kingsway Toyota when purchasing our Tundra was exceptional. He was respectful (communicated only via email upon Our experience dealing with Roneil at Kingsway Toyota when purchasing our Tundra was exceptional. He was respectful (communicated only via email upon my request - I disliked getting phone calls from dealerships all the time!!), genuine (he didn't put on the stereotypical "car sales person" act) and followed-up with us with the answers to our questions (promptly too!). Thanks for all your hard work on our behalf Roneil! More
by "Won't give you my phone number" Girl
Employees Worked With
Roneil Sewak
February 25, 2016
Fantastic Experience Ryan is a great guy to deal with. His patience influenced me to once again enjoy ownership of a Toyota Tacoma, only this time a 4 x 4. Ryan is a great guy to deal with. His patience influenced me to once again enjoy ownership of a Toyota Tacoma, only this time a 4 x 4. More
by 2016 Tacoma Access Cab 4 x 4
Employees Worked With
Alan Lim, Catherine On, Ryan Nilson, Jaffar Nassar
February 24, 2016
Really really awesome and wonderful. Because they are treating you as a brothers and sisters,and give you a value every time you visit.nice nice nice.awesome awesome awesome. Because they are treating you as a brothers and sisters,and give you a value every time you visit.nice nice nice.awesome awesome awesome. More
by Franzbrions1234
Employees Worked With
Christopher Catapangan, Gerry Domingo
February 24, 2016
Best dealership They speak your language! Binh, A sales associate at Kingsway Toyota, is an incredible guy. He looked after me and took care of everything I needed. I They speak your language! Binh, A sales associate at Kingsway Toyota, is an incredible guy. He looked after me and took care of everything I needed. I loved how passionate he is in finding me the right vehicle for the right price. I referred my family to him right away and they picked up a brand new vehicle as well! Thanks buddy! Catherine and Alan looked after me with all the finances. Made it easy and simple and got me on my way More
by Jaysters
Employees Worked With
Alan Lim, Catherine On, Binh Luu
February 22, 2016
Positive and enjoyable I very much enjoyed my time at Kingsway Toyota. I am a repeat customer and each time I am in, I am treated fairly and respectfully. I very much enjoyed my time at Kingsway Toyota. I am a repeat customer and each time I am in, I am treated fairly and respectfully. More
by candace
Employees Worked With
Maja Harding, Alan Lim, Brad Metcalf
February 17, 2016
Excellent experience Great customer service! People were kind and helpful. It was a nice experience to purchase a used car here. I will definitely recommend this dealershi Great customer service! People were kind and helpful. It was a nice experience to purchase a used car here. I will definitely recommend this dealership. More
by mits
Employees Worked With
Alan Lim, Gerry Domingo
February 13, 2016
Cometitive price shopping not allowed here Was in looking to purchase a new vehicle and shocked to find they will not give you a price unless your willing to do the deal now. So much for compet Was in looking to purchase a new vehicle and shocked to find they will not give you a price unless your willing to do the deal now. So much for competitive price shopping with this dealer So no surprise the show room floor had more sales staff than customers More
by Ravt6e
Employees Worked With
New
February 11, 2016
Cool Shuttle Service I just want to give a shout out to Salim for his courteous shuttle service. It is well organized and I didn't have to wait long for both my ride to a I just want to give a shout out to Salim for his courteous shuttle service. It is well organized and I didn't have to wait long for both my ride to and from work. Thanks Salim for the cool conversation. Keep it up! More
by Albert
Employees Worked With
Saleem Dossa
February 10, 2016
Great Service Gerry Domingo and Alam Lim went above and beyond. Both were professional and a pleasure to deal with. They were knowledgeable and very approachable. B Gerry Domingo and Alam Lim went above and beyond. Both were professional and a pleasure to deal with. They were knowledgeable and very approachable. Ben had been our salesman but he is no longer with the dealership so Gerry stepped in. More
by Bev
Employees Worked With
Alan Lim, Gerry Domingo, Ryan Nilson
February 09, 2016
Misrepresented availability We are in the market to buy a Sienna. We called and checked for the available new stock and after spending 20 minutes on the phone with the sales guy, We are in the market to buy a Sienna. We called and checked for the available new stock and after spending 20 minutes on the phone with the sales guy, we were told that indeed the mentioned two Sienna's were on the lot and available. It was agreed upon that we would meet the sales person in the AM. Upon on arrival, the salesperson was not available and we were passed on what appeared to be the "closer". After test driving, we were told that this was not the car we had discussed, and they both SOLD in between near closing the day before and the mid morning hour that we had arrived. In fact, if we wanted to we could buy the more expensive top of the line trim, as only that is available now. We were shocked by the turn of events that after spending over 2 hours at the dealership we were left with no real options and a great deal of time wasted. We had followup calls re pressured sale of the top trim . We were left quite shocked with how everything fell apart around us as we were ready to purchase that day. I do believe in honest dealings. It is hard to imagine how one can make a significant purchase while feeling being treating dishonestly and taken advantage of. This is not a small dealership and likely is large volume shop. Very surprised at this transaction and turn of events. More
by sandy123
Employees Worked With
Pha Nguyen
