Toyota Northwest Edmonton

update of recent purchase when i purchased the vehicle i installed optional rails and crossbars. it was a busy day at the dealership and when i picked up the vehicle a few day when i purchased the vehicle i installed optional rails and crossbars. it was a busy day at the dealership and when i picked up the vehicle a few days later i realized the key for the crossbars was missing. i called the dealership and Mr. Gerry Domingo. believe me Gerry tracked down that small missing part and manual quickly. it is obvious to me that this dealership wanted to make this client happy after the vehicle purchase ! i am confident that going forward i can expect nothing but the best from this dealership. IMPRESSED :) More

Satisfactory I recommend this dealer to anyone that quality work done on their vehicle. I hope to visit them to take advance of the excellent customer service. I recommend this dealer to anyone that quality work done on their vehicle. I hope to visit them to take advance of the excellent customer service. More

Great service Kingsway Toyota understand that time is valuable, and if they say service will be an hour so you can wait, they enlist other techs to ensure that time Kingsway Toyota understand that time is valuable, and if they say service will be an hour so you can wait, they enlist other techs to ensure that timeline. More

Super sweet and accommodating Went in for a nail in the tire and Haneen was so helpful and accommodating. It helped make the process simple, quick, easy, and painless. Went in for a nail in the tire and Haneen was so helpful and accommodating. It helped make the process simple, quick, easy, and painless. More

You are so nice When we got there , you are so nice to said hi to us , and tell us all the detail , we are really appreciate it , because of your smile ,we will come When we got there , you are so nice to said hi to us , and tell us all the detail , we are really appreciate it , because of your smile ,we will come back . More

Polite, professional, pleasant and patient front line staff I'm not anyone's favourite customer. I drive a 9 year old Corolla, don't know a lot about cars and want to drive it forever. That means that when I b I'm not anyone's favourite customer. I drive a 9 year old Corolla, don't know a lot about cars and want to drive it forever. That means that when I bring my vehicle in for servicing it's not only inconvenient for me (as being without a car is for everyone), it's also often expensive. Everyone I've dealt with in the Service Department at Kingsway has been understanding and helpful. This time Hanan looked after my file and contacted me regularly. I've never been pressured when I request that only the most urgent problems be dealt with. I'm sorry that I didn't note the name of the service representative who looked after payment and gave me back my keys but he was diligent about offering to go through the bill with me and help me find my car. I've had good experiences with the shuttle service as well. Sophie, who drove me this time, is an excellent driver and a relaxing conversationalist. More

good job! My car was ready before lunch so that was impressive and I'm glad I didn't have to wait for after work to pick up my car - only because of rush hour. My car was ready before lunch so that was impressive and I'm glad I didn't have to wait for after work to pick up my car - only because of rush hour. It was nice that Salim was able to come and pick me up despite the last-minute time change. great driver, great service, great attitude and great place. Thank you but I'll be sad when you move! More

Awesome Service Gerry was excellent to deal with. He worked diligently to get us a great deal on our new 4runner that no other dealership could match. He really went Gerry was excellent to deal with. He worked diligently to get us a great deal on our new 4runner that no other dealership could match. He really went the extra mile for us by helping to sell our old vehicle privately and even delivered the new suv to the airport for us. Thanks Gerry! More

Amazing Dealership From the point I stepped in to take my test drive to the time I left with my new vehicle the staff was amazing and very knowledgeable. Marty took care From the point I stepped in to take my test drive to the time I left with my new vehicle the staff was amazing and very knowledgeable. Marty took care of the first step in letting me know my options and what was best for what I was wanting in a vehicle. Alan took the time to explain every part of the financing and warranty so that I was able to understand what I was getting. And Jeremy made sure to go through everything in the vehicle and explain all the workings of it. This is my second vehicle from Kingsway and I wouldn't go anywhere else. More

Bait and Switch?? Just called salesman Chris, inquiring about the 2016 Rav 4 Ltd Hybrid with Tech pkg. Stick # 6RH4275 Vin#. JTMDJREV5GD014275 Priced on your website Just called salesman Chris, inquiring about the 2016 Rav 4 Ltd Hybrid with Tech pkg. Stick # 6RH4275 Vin#. JTMDJREV5GD014275 Priced on your website as $40,135 Black pearl Chris said he had no record of this vehicle BUT did try to up sell to pricier ones. We pulled this info from Kingsway Toyota site this morning!!! How can there be NO record of this car unless .... .? ZERO stars across the board!!! Unfortunately I am unable to submit without giving at least 1 star? More