Toyota Northwest Edmonton

Amazing Customer Service I brought my 2016 Corolla in to investigate an issue I was having and was lucky enough to be helped by Haneen and Zahir. Prompt, personable, even FUN I brought my 2016 Corolla in to investigate an issue I was having and was lucky enough to be helped by Haneen and Zahir. Prompt, personable, even FUN service. I will never go to another toyota dealership! More

Pleasant experience Very good experience compared to pressure put on you of the old way of selling cars. I was especially impressed by Hasan El Kurdi this young man went Very good experience compared to pressure put on you of the old way of selling cars. I was especially impressed by Hasan El Kurdi this young man went out of his way to make this a pleasant purchase. If I drank all the coffee he offered me I would be awake for a week. This is my fifth straight Toyota and God willing my sixth will be from Northwest and Hasan. More

Amazing customer service and satisfaction Went in to look at options for buying a toyota base model at first, was pointed towards michael carlson sales representative, who did not pressure u Went in to look at options for buying a toyota base model at first, was pointed towards michael carlson sales representative, who did not pressure us i to buying anything more or extra. Was very helpful in the sense that he wanted us to make our own decision on what we wanted and liked and to make it work for the both of us. We did a fair amount of shopping around and found some deals hear and there, but with the experiece of michael he helped us get the best deal and top of of the line toyota tundra platinum for a price we werr happy with and the accessorieswe wanted. Highly recommend him hes good at what he does and really knows his trucks. As for the dealership really loved it was very accessible and big .great location for this new dealership. I was able to get the the truck i wanted and finalized withing the same night and real quick service center for all the extras done in a day. Thanks again, Waylon boire More

Not the place to buy used vehicles Bought a used Toyota FJ Cruiser. It took about 3 weeks to get it prepped, only to find out that things were missing from the original deal and the dr Bought a used Toyota FJ Cruiser. It took about 3 weeks to get it prepped, only to find out that things were missing from the original deal and the driver's side seat was ripped. After chasing the sales guys for 3 days to get it resolved, there is no communication from dealership. Extremely disappointed with their service, highly unlikely to shop at any of their dealerships again. More

Excellent customer service Shaun Jones is an excellent sales rep..he provided us with different choices within our budget, friendly and provided us warm environment that able us Shaun Jones is an excellent sales rep..he provided us with different choices within our budget, friendly and provided us warm environment that able us to buy our rav4. Eric and David Vieira were very accomodating.,will make you feel the welcome attitude, making themselves available if ypu need them... Excellent Team More

Excellent Service Given by Saleem Saleem was extremely courteous and professional during my use of the shuttle service to and from my home while my vehicle was being serviced. He was Saleem was extremely courteous and professional during my use of the shuttle service to and from my home while my vehicle was being serviced. He was pleasant, drove in a safe manner, and went out of his way to provide excellent customer service. Saleem is an excellent "ambassador" for Toyota Northwest Edmonton. More

Brutal experience Was there in the weekend with my 72 year old mother in law. She is a return customer to this dealership looking for a new vehicle. Did the test dri Was there in the weekend with my 72 year old mother in law. She is a return customer to this dealership looking for a new vehicle. Did the test drive and after asked about price. We we told the price was on the sticker and unless we could promise "110 percent" we would buy today or would be willing to put down a "deposit" we would not be offered any deal. The reason was that we "could shop around". It is insane that we would need to put money down or promise to buy without even knowing what the price would be. We walked out and would never return. Another Toyota dealer was wonderful to deal with. More

Well done sir. My experience today was delightful, I did not know about Toyota Northwest's free shuttle service to and from your home while your vehicle is in for se My experience today was delightful, I did not know about Toyota Northwest's free shuttle service to and from your home while your vehicle is in for service. I was more than happy with the service I received from their professional driver. This man was courteous, quick, and just comfortable to ride with. I recommend this employee's service and that of Toyota Northwest Edmonton to all who seek a quality dealership experience. More

Well done I purchased a vehicle from Toyota Northwest last week, throughout the week I was made sure of my satisfaction numerous times. They fulfilled their en I purchased a vehicle from Toyota Northwest last week, throughout the week I was made sure of my satisfaction numerous times. They fulfilled their end of the bargain promptly and I am more than happy with the quality of service I received from both Shannon and the staff at Toyota Northwest. I recommend this top notch dealer to anyone looking for quality experience and knowledge. They went above and beyond to service me. More

Five stars I'm giving Salim 5 stars because he was very organized and told us what order we would be dropped off in. I also made it to work right on time and was I'm giving Salim 5 stars because he was very organized and told us what order we would be dropped off in. I also made it to work right on time and wasn't even late! When I needed to be picked up, I called to see if he was in the area and he said no problem I'll be right there! Great experience :) More