Toyota Northwest Edmonton

I had a very positive experience when I inquired about a used RAV4. You can feel welcome and not pressured to buy anything immediately. used RAV4. You can feel welcome and not pressured to buy anything immediately. More

I took my van into this toyota for regular service. They contacted me prior to my service to ask if they could look at the van while it was there for service, I responded yes confirming they could. A They contacted me prior to my service to ask if they could look at the van while it was there for service, I responded yes confirming they could. At the service they noted a few things wrong with my vehicle that I know we're not in need of service, these were large ticket items that I had just had done at a different location. They also requested I bring it in for a recall a week later so I brought it in a second time. Then i was contact again and offered an amount and a refund on my service for my vehicle. I was upfront and honest with the amount I would want to entertain selling my van and I sent them photos of the vehicle and they had records of my recent service. But they requested I bring it in again for them to have one more look and for us to sign the paperwork. So I brought it in again. After making me wait around for an additional hour they came back with a new offer that was 34% less than the original offer an no where close to what I was willing to entertain. Stating they did not look at it at all the 2 times I was there prior and that they did not look at the photos they had requested prior to my arrival. A complete waste of my time, money and gas for a single mom of 5. More

The entire process from start to finish was super easy. All staff are very helpful definitely recommend Justice in finance and Robert is sale. 10/10 :) All staff are very helpful definitely recommend Justice in finance and Robert is sale. 10/10 :) More

Mr. Noel dealt me very good. He offered me great deal on Toyota Camry 2025. Very nice staff. I appreciate everyone especially Mr. Noel. 🙂 Toyota Camry 2025. Very nice staff. I appreciate everyone especially Mr. Noel. 🙂 More

Great customer service and impressive building. We were set up with Vivek (by Dario - one of the loyalty managers). He was very thorough and went out of his way to help us find the right vehicle. T We were set up with Vivek (by Dario - one of the loyalty managers). He was very thorough and went out of his way to help us find the right vehicle. Thank you :) More

I had an exceptional experience at Toyota Northwest Edmonton Dealership thanks to Barbara Baumann. From the moment I sent a chat on their website, Barbara went above and beyond to ensure I was complete Edmonton Dealership thanks to Barbara Baumann. From the moment I sent a chat on their website, Barbara went above and beyond to ensure I was completely satisfied with my purchase. Her professionalism, attention to detail, and genuine care made the entire process smooth and enjoyable. She patiently answered all my questions, provided valuable insights, and worked diligently to find the perfect car for me. I highly recommend Barbara and Toyota Northwest Edmonton to anyone looking for a seamless and pleasant car-buying experience. Thank you, Barbara, for your outstanding service! More

I was very disappointed by this dealership who would not help an out of province customer who had wired sound when braking. We bought our Toyota Rav hybrid in 2018 and have always serviced it by Toyota d help an out of province customer who had wired sound when braking. We bought our Toyota Rav hybrid in 2018 and have always serviced it by Toyota dealerships. We have never had a problem except when I spoke with their receptionist at the dealership who stated “ we can not accept any drop ins” ! I was thoroughly unimpressed, have never been treated by any Toyota dealership, like this and therefore give it a 1 star for answering the phone! More

Great experience! Picked up my new car today. A huge Thank you to Dustin, who saw this through right from the start to finish, to Ryan, who showed me all of the featur Picked up my new car today. A huge Thank you to Dustin, who saw this through right from the start to finish, to Ryan, who showed me all of the featured on the new car today, as well as putting my plate on, and to Damien who answered my email questions promptly and accurately every time! Highly recommend this Dealership :) More

Wanted to get a GR86 and got a GR86 in less than a month with the help of Phillip Usana. Phillip Usana was great, he helped us through the process and answered all our questions. with the help of Phillip Usana. Phillip Usana was great, he helped us through the process and answered all our questions. More

We purchased a car from Alex Sharman. He was great. We got our car in two day which is amazing considering how long it takes to get a car these days. Alex never pressured us to buy a more He was great. We got our car in two day which is amazing considering how long it takes to get a car these days. Alex never pressured us to buy a more expensive car or try to get us to add any extra features. He only asked us what we needed and what we’re comfortable with and got us exactly what we asked for. The whole team was great at Toyota Northwest, especially Alex and Justice Shammout. We had an amazing experience with them. More