Toyota Northwest Edmonton

Great Experience, highly recommend!!!! I highly recommend Mauricio Roa and Gilberto, Very knowledgeable, friendly, no pressure, really interested in what I needed and not the sale. I had I highly recommend Mauricio Roa and Gilberto, Very knowledgeable, friendly, no pressure, really interested in what I needed and not the sale. I had a pretty bad experience at a dealership in the pass and was not really excited about having to go throe the trade in /sale process but Toyota Northwest Edmonton, Mauricio, Gilberto and Brett made this experience very pleasant. Mauricio and Gilberto made sure we selected a vehicle that was within our budget and that was a fuel efficient /family vehicle. Once we decide on the vehicle they made sure to give us transparent and realistic financial information (no hidden fees) , didn’t pressure about the sale, they gave us time to think about it. Once we made our decision Mauricio and Gilberto were ready to help us with the financing part and send us over to Brett. Brett was great friendly and transparent, he made everything easy and fast, he explained everything very cleared, answer all our questions. Everyone was great!!! More

No Pressure, Wasn't Sketchy Toyota Northwest is clearly centralized around customer service well before the sale or profit, and you can feel it immediately when you walk in the d Toyota Northwest is clearly centralized around customer service well before the sale or profit, and you can feel it immediately when you walk in the door. The stance seems to be developed around answering your questions, and providing you with information you request, rather than pushing you towards making a sale or upselling. Best part, the word "Pre-Approval" wasn't said once until I was absolutely ready for it. Unfortunately did not buy a vehicle due to my financing options, but I will be back. More

Surprisingly good!!! I won't lie. My perception of dealerships is one of negativity. I've had bad experiences with others, especially with service departments. I expect I won't lie. My perception of dealerships is one of negativity. I've had bad experiences with others, especially with service departments. I expected no different with Toyota, but I was wrong. I felt pretty good with the experience I had at Toyota and with sales rep Binh. I felt he was quite genuine with good personality. I felt he cared more about meeting my requirements than making another sale. He definitely made conversation easy and made what most people believe to be a stressful situation a good one. I would recommend making an appointment with Binh if you're in the market for a Toyota vehicle purchase. More

DON'T TRUST THESE GUYS rated them 5/5 but revising to 1/5. THESE GUYS ARE LIARS. I contacted their General Manager Aaron Buck and he basically told me in gentler wor rated them 5/5 but revising to 1/5. THESE GUYS ARE LIARS. I contacted their General Manager Aaron Buck and he basically told me in gentler words to GET LOST I PLAN TO ESCALATE MY COMPLAIN TO TOYOTA CANADA They said they will update my maps at the time purchase- that didn't happen. They didn't provide me with the LUG NUT KEY and refuse to do so What CRAP CUSTOMER SERVICE More

Fantastic place, great customer service.. This delar sevice is topnotch!!! Very friendly and helpful. I was very impressed and pleased with the service from all the staff from sales to finance This delar sevice is topnotch!!! Very friendly and helpful. I was very impressed and pleased with the service from all the staff from sales to finance. They were beyond excellent in answering to each of our enquiries. We are surprised by the deal we get in our RAV4 compared to rest of the dealers in Edmonton. Highly recommend Toyota Northwest dealership. Step in and you will feel the difference. More

Great people at Northwest Toyota! The team got me in and out with a new vehicle very quickly. Daniel and Ali went above and beyond to find the perfect vehicle for me and at a great de The team got me in and out with a new vehicle very quickly. Daniel and Ali went above and beyond to find the perfect vehicle for me and at a great deal that no other dealership could offer. Maja was a pleasure to deal with, she even helped me with my insurance company. It was a terrific experience and I will recommend them to everyone. Thanks so much I greatly appreciate how well I was treated. More

Purchased Brand New RAV4 LE Our plan was to buy a used vehicle but a salesman, Filipe Mancano, was persuasive and convinced us to buy a brand new car, which he stated, it could Our plan was to buy a used vehicle but a salesman, Filipe Mancano, was persuasive and convinced us to buy a brand new car, which he stated, it could save us significant money on gas. That how he sold us Toyota RAV4 LE. Cheers, Richard and Francine More

Purchased a 2018 Tundra SR5 Very friendly staff and nicest dealership I have ever been at.My salesman Marty Dabrowski was very helpful in describing the vehicle and all assesorie Very friendly staff and nicest dealership I have ever been at.My salesman Marty Dabrowski was very helpful in describing the vehicle and all assesories on it.I feel I got a fair price for my Tacoma and surprised at the difference in price from another dealership in Alberta.Maja Harding in finance was also very helpful in getting my purchase approved and explaining everything.I would highly recommend this dealership. More

Friendly, efficient service with a smile. I needed a vehicle in a hurry and these guys made it possible. My sales rep was awesome and helped provide me with all the information I needed to mak I needed a vehicle in a hurry and these guys made it possible. My sales rep was awesome and helped provide me with all the information I needed to make an informed decision. Beautiful facility and excellent customer service. More

Buy/Sale and Services All the employees they’re very friendly and helpful, especially sale manager Mr. Marcelo Troncoso, Mr. Brett Elroy, Finance manager and Mr. Ali Sahly. All the employees they’re very friendly and helpful, especially sale manager Mr. Marcelo Troncoso, Mr. Brett Elroy, Finance manager and Mr. Ali Sahly. The prices is Cheaper than other dealerships. I recommend all my friends, relatives and co-workers to buy the car from Northweast Toyota Dealership. I appreciated for all the your work and helped me about my new truck. Regards, Monika Nouvel More