Toyota Northwest Edmonton

Phenomenal experience After some questionable experiences with some other dealerships it was refreshing to deal with such honest and caring employees while looking for a us After some questionable experiences with some other dealerships it was refreshing to deal with such honest and caring employees while looking for a used vehicle. Will definitely go back to Northwest for my new hybrid in a couple of years. More

worst ever unfriendly , poor service, don't care about your time , lie to customer's face , I went in there with cash ready, and with the car i want in mi unfriendly , poor service, don't care about your time , lie to customer's face , I went in there with cash ready, and with the car i want in mind which they do have in stock .BUT left with nothing but anger !!!! More

Excellent service while trading in our older Rav4. Northwest Toyota has been wonderful to us since it was built, as was the original Kingsway Toyota. This is our 5th Toyota. We brought our Rav4 in fo Northwest Toyota has been wonderful to us since it was built, as was the original Kingsway Toyota. This is our 5th Toyota. We brought our Rav4 in for a service and ended up trading up for a new 2019 Rav4 Trail. We had read about the new 2019s and considered looking around while our car was being serviced. The week before our appointment, Houssen from Sales called us and asked if we might be interested in trading up. Long story short, once he had taken us for a drive in a Demo, we were sold. We live in the Territories and had our days in Edmonton planned with hotels booked. Houssen went above and beyond to get the exact Trail that we wanted and readied for us, so that we could leave the area for home, on time. Darryl in Finance, too, was tremendous in getting everything in order for us, as well. We also want to mention the two service ladies who have helped us over the years. Thank you so much Angela and Hanan. Your constant caring and communication has been so appreciated. Congratulations Northwest Toyota. You are the best! More

He is one of the best adviser from north west toyota Edmonton, i strongly recommend him for buying any toyota vehicle. Thanks, Gurwinder singh sohi Edmonton, i strongly recommend him for buying any toyota vehicle. Thanks, Gurwinder singh sohi More

Excellent Client Service! Bought a Tundra last week through internet as I am from Fort McMurray. Each representatives e.g. internet advisor, finance, etc. did a fantastic job t Bought a Tundra last week through internet as I am from Fort McMurray. Each representatives e.g. internet advisor, finance, etc. did a fantastic job throughout the whole process. However, I have to give a big shout to Lucasz, GSM, he went above and beyond the customer service. More

stress free purchase Thanks to Jordy Lee, internet sales manager. Quick, timely responses to inquiries. Courteous and professional, I feel fortunate to have met Jordy. Hi Thanks to Jordy Lee, internet sales manager. Quick, timely responses to inquiries. Courteous and professional, I feel fortunate to have met Jordy. Highly enjoyable experience. More

Surprise Purchase From start to finish the dealing with the personnel of this dealership has been excellent. There has not been any hard sell and a lot of help with the From start to finish the dealing with the personnel of this dealership has been excellent. There has not been any hard sell and a lot of help with the purchase of this car. More

Pros’ Great experience all around sales staff and finance where up front and honest no xx sales techniques car was delivered on time in great condition Great experience all around sales staff and finance where up front and honest no xx sales techniques car was delivered on time in great condition More

Friendly and courteous and no hard sell Damian Stodola was super responsive and easy to work with. I knew what I wanted going in (2020 Prius Prime) and he had the transaction done with a min Damian Stodola was super responsive and easy to work with. I knew what I wanted going in (2020 Prius Prime) and he had the transaction done with a minimum of fuss and without the usual inane back and forth with the sales manager. We had to order the car from Japan and that went quicker than anticipated as well. More

Professional Good service enjoyable buying experience. I got the vehicle I wanted dealing with Mark and the rest of the Northwest team all were professional. I hav Good service enjoyable buying experience. I got the vehicle I wanted dealing with Mark and the rest of the Northwest team all were professional. I have owned Toyota’s for many years and until recently have found some of the salesman and dealerships arrogant in their attitude. More