
Toyota Northwest Edmonton
Edmonton, AB
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My husband and I were lucky to have had Yvon B as our Product Advisor. Very personable, willing to go the extra mile to accommodate your time. She did not rush the car buying experience, It is a very Product Advisor. Very personable, willing to go the extra mile to accommodate your time. She did not rush the car buying experience, It is a very large purchase so we really took our time looking and test driving vehicles. Yvon's boss, Roman, was helpful, efficient, and a pleasure to deal with also. Thanks Toyota Northwest Edmonton for our pleasant buying experience. We have heard so much about Toyota's dependability and look forward to owing our RAV4. More
I am beyond excited to give this RAVE review to Toyota Northwest Edmonton . A couple years ago, I had an experience that wasn't great, but I stuck around to see if the issue would be rectified. It WAS!! Northwest Edmonton . A couple years ago, I had an experience that wasn't great, but I stuck around to see if the issue would be rectified. It WAS!!!!!! Luke came across my issue and called me right away personally and was very sorry about my experience. He, literally, went above and beyond to fix things. Like, WAY ABOVE!!!! (my truck had one issue that I wanted fixed which did get fixed, but then Luke went the extra mile to fix another part of my truck that I didn't even ask for, but he wanted it to be perfect - AND IT IS!!) He grabbed a couple of his guys and the three of them took very good care of me. Alex, made me feel like I was part of his family. David, Luke and Alex are a great team and I am more than excited to continue my relationship with this dealership. I seriously can not express enough how ecstatic I am about my experience. Thanks guys, I look forward to seeing you when i come in for services and, eventually, a new truck!! :) More
Excellent customer service experience with Aidan and Jordy. They made the buying experience easy and addressed all of my concerns. Proud to be part of the Toyota family! Jordy. They made the buying experience easy and addressed all of my concerns. Proud to be part of the Toyota family! More
Excellent service as soon as I walked Into the dealership! Jordy Lee went out of his way to ensure that I received the perfect vehicle. Jordy was very knowledgeable and I highly recommend him when dealership! Jordy Lee went out of his way to ensure that I received the perfect vehicle. Jordy was very knowledgeable and I highly recommend him when shopping for your new ride! Love my new Highlander - thanks Toyota More
Chukwuka was very helpful and knowledgeable about the products. I would recommend him to any customer needing help at the dearlership. Great dealership as well. products. I would recommend him to any customer needing help at the dearlership. Great dealership as well. More
Very helpful and knowledgeable staff. Special thanks to Jordy Lee. Really happy with my truck, hope to receive the same level of customers service in the future. Jordy Lee. Really happy with my truck, hope to receive the same level of customers service in the future. More
Few weeks ago, I left a terrible review about the referral cheque that I didn’t receive and a manager named Damien reached out to me and was able to get the cheque issued. After all, they do care abo referral cheque that I didn’t receive and a manager named Damien reached out to me and was able to get the cheque issued. After all, they do care about their customers and they make sure that their customers are happy. Thank you Damien for helping me resolve this issue. More
Haneen halabi the service manager really goes above and beyond for customers she is very helpful and informative when I bring in my vehicle 10/10 service ! beyond for customers she is very helpful and informative when I bring in my vehicle 10/10 service ! More
Originally I left a less than favorable review. I now have had a change of heart. I was contacted by Luke and felt like he really did care about my issues. I am happy to move forward and look forward t have had a change of heart. I was contacted by Luke and felt like he really did care about my issues. I am happy to move forward and look forward to a new and improved relationship with Northwest Edmonton Toyota. More
It was my first experience dealing with Edmonton's Toyota Northwest used car dealership. I dealt with Jordy Lee and Brian McInnes. They were both very professional and knowledgeable, therefore I feel they wa Northwest used car dealership. I dealt with Jordy Lee and Brian McInnes. They were both very professional and knowledgeable, therefore I feel they warrant a commendation for their efforts and good service. More