Toyota Northwest Edmonton

I visited all five Toyota dealerships in Edmonton and Sherwood park. The level of customer service could not be higher. Especially the salesman Gabriel. Excellent service and gives you the up most res Sherwood park. The level of customer service could not be higher. Especially the salesman Gabriel. Excellent service and gives you the up most respect and gives you the benefit of the doubt. I always was a Honda guy. NOT ANYMORE. I plan on referring all my friends and family. Thank you. More

As much as my wife and I loved our little cars, it was no longer practical for our new acreage (read couldn't make it up the slope of my driveway in winter). Maja was very helpful in showing us the vehicles longer practical for our new acreage (read couldn't make it up the slope of my driveway in winter). Maja was very helpful in showing us the vehicles and ensuring we had the vehicles that would suit us best. Thejus Swamy (new sales manager) found us the best rates for our two vehicles. He was quite personable, and a pleasure to deal with. Finally we dealt with Christopher Clarke (financial service manager) who went through every step of the financing with us, explaining it all clearly. All of the staff were very helpful and the wife and I love our new Highlander and Tundra. More

I appreciated the honest straight forward answers to my questions. Thejus was very personable and I felt that he was looking out for my best interest as a consumer. Maja was also very friendly and helpful. questions. Thejus was very personable and I felt that he was looking out for my best interest as a consumer. Maja was also very friendly and helpful. They make a great sales team. More

Our family has purchased several vehicles from Dan and the folks at Kingsway and It has always been a great experience and satisfying financially. After sales service has been outstanding and we all trust the folks at Kingsway and It has always been a great experience and satisfying financially. After sales service has been outstanding and we all trust them. We were treated as friends not just customers. More

bought a 2010 Prius, misleading sales tactics, I declined the $399 Roadside Assistance add-on, they tried to make me feel that was a bad choice, but neglected to tell me I still had it until Sept 2013. Craig the $399 Roadside Assistance add-on, they tried to make me feel that was a bad choice, but neglected to tell me I still had it until Sept 2013. Craig Selby dodged my calls for over a week about doing the window tint for 2 small windows "they forgot to do" as per our agreement to tint all windows, and fix cigarette burn in carpet and have car detailed (never detailed it) now I have a battery problem with small battery...they say they charge to install even if covered under warranty. They will not refund money for diagnostic test which claimed dead battery was my fault, when actually the battery is defective. More

Very accommodating. He worked after hours to make it work for us. Professional in every way as you would expect from toyota. This is our 7th toyota and our best experience purchasing one so far.We called lat for us. Professional in every way as you would expect from toyota. This is our 7th toyota and our best experience purchasing one so far.We called late one night and he worked after hours to get us traded in with two used toyota's for one 2013 Tacoma the very next morning and at the price we were happy with. He also arranged for us to have a car for our use while waiting for service and again without delay or hassle in any way. As well the staff that took our Tacoma for accessory install were very helpful and accommodating to our needs. Would highly recommend this team. More

when i purchase a brand new vechicle in 2008,oil change was given to me as a package and at that time price was high,ipaid 42,000 for my rav 4.but everytime they charge me something,not oil change but anyt was given to me as a package and at that time price was high,ipaid 42,000 for my rav 4.but everytime they charge me something,not oil change but anything else.there was no condition that while i have oil change i have to get other things fix to. More

Not extremely impressed with this dealership. Really felt like Maja had little to no interest in showing us around. Only listed off qualities of the vehicle when prompted, kept saying everything was SO felt like Maja had little to no interest in showing us around. Only listed off qualities of the vehicle when prompted, kept saying everything was SO expensive and so forth. To top that off, she took ages to gather information and felt extremely disorganized. Overall, would not visit again and happily took my business elsewhere. More

Maja our sales lady was smartly dressed friendly Maja our sales lady was smartly dressed friendly articulate knowledgable charming and extremely helpfully and hospitable my wife and I were very Maja our sales lady was smartly dressed friendly articulate knowledgable charming and extremely helpfully and hospitable my wife and I were very happy to have been able to deal with her . from my long past experience in sales and having owned more than 30cars in my life time as well as dealing with dozens of sales staff , most of whom were not worth their salt the owners need to know that Maja is a keeper as well as a credit to the dealership. The business manager and the sales manager were a 100% as well. my past experience with the ( old) Kings way would have been less than a 5 out of 10. More