Toyota Northwest Edmonton

Very accommodating. He worked after hours to make it work for us. Professional in every way as you would expect from toyota. This is our 7th toyota and our best experience purchasing one so far.We called lat for us. Professional in every way as you would expect from toyota. This is our 7th toyota and our best experience purchasing one so far.We called late one night and he worked after hours to get us traded in with two used toyota's for one 2013 Tacoma the very next morning and at the price we were happy with. He also arranged for us to have a car for our use while waiting for service and again without delay or hassle in any way. As well the staff that took our Tacoma for accessory install were very helpful and accommodating to our needs. Would highly recommend this team. More

when i purchase a brand new vechicle in 2008,oil change was given to me as a package and at that time price was high,ipaid 42,000 for my rav 4.but everytime they charge me something,not oil change but anyt was given to me as a package and at that time price was high,ipaid 42,000 for my rav 4.but everytime they charge me something,not oil change but anything else.there was no condition that while i have oil change i have to get other things fix to. More

Not extremely impressed with this dealership. Really felt like Maja had little to no interest in showing us around. Only listed off qualities of the vehicle when prompted, kept saying everything was SO felt like Maja had little to no interest in showing us around. Only listed off qualities of the vehicle when prompted, kept saying everything was SO expensive and so forth. To top that off, she took ages to gather information and felt extremely disorganized. Overall, would not visit again and happily took my business elsewhere. More

Maja our sales lady was smartly dressed friendly Maja our sales lady was smartly dressed friendly articulate knowledgable charming and extremely helpfully and hospitable my wife and I were very Maja our sales lady was smartly dressed friendly articulate knowledgable charming and extremely helpfully and hospitable my wife and I were very happy to have been able to deal with her . from my long past experience in sales and having owned more than 30cars in my life time as well as dealing with dozens of sales staff , most of whom were not worth their salt the owners need to know that Maja is a keeper as well as a credit to the dealership. The business manager and the sales manager were a 100% as well. my past experience with the ( old) Kings way would have been less than a 5 out of 10. More

I was interested in a Prius hatchback and was looking to do a trade-in. Office staff was friendly and certainly sold the Prius on me. However when reviewing the value of my trade-in I was advised the valu do a trade-in. Office staff was friendly and certainly sold the Prius on me. However when reviewing the value of my trade-in I was advised the value was lowered about $1000.00 because of the vehicle's brakes. I was told the brakes "were done" and that I should not even be driving my car in that condition. The interest rate offered to me by the sales manager was higher than what I was told by the agent was available. I left still considering my options for purchasing a Prius. Because of the warnings I'd been given about the brakes, I brought my car in for an inspection the very next morning. There was NOTHING wrong with my brakes. For roughly a $1,000 they forever lost me as customer. More

My partner and I were on the market for a new car. After visiting many dealerships, we found Kingsway Toyota to be the most knowledgable, helpful and friendly dealership. After much receiving seemingly end visiting many dealerships, we found Kingsway Toyota to be the most knowledgable, helpful and friendly dealership. After much receiving seemingly endless amounts of trouble via outside sources, Kingsway Toyota was incredibly helpful and understanding. They were trusting which in turn, led us to trust them. We are extremely happy with our purchase, but even happier with the service EVERYONE provided us. I would highly recommend this dealership to everyone I know - whether you're on the market for a new or used vehicle. We will definitely revisit. More

All the staff that I came in contact with were very helpful and very courteous and overall I was impressed with the service that I received. You will notice however that the price rating I rated as 'b helpful and very courteous and overall I was impressed with the service that I received. You will notice however that the price rating I rated as 'bad' , not because of the actual product which I am very happy with, but because of the fact that the admin fee, anti-theft, nitro and tire&rim were not mentioned, as I recall, until I was asked to sign the bill of sale. These items added an extra $1465 to the MSVP, I would have appreciated if these extra charges had been mentioned earlier in the negotiations. As it is, I still don't understand what the $299 for "tire & rim" is for, I do know that the premium model that I purchased has 16" wheels as opposed to the regular 15" but then this must surely be covered by the difference in price of the Technology model and the Premium model. More

Peculiar to read reviews and see they were all so high. Then again, the only reason I had seen this site was because I was waiting at this particular salespersons desk for so long and happened to see a sta Then again, the only reason I had seen this site was because I was waiting at this particular salespersons desk for so long and happened to see a stack of cards promoting this website. Nevertheless, went in and was looking towards purchasing a Prius C from this dealer as it is the closest location to where I live. Long story, so I apologize ahead of time. As I arrive on a monday afternoon, she introduced herself to me while I was looking at the C, while introducing myself, she starts taking a deposit from another customer while "listening" to me. I gave her time to finish her transaction before going on but she insisted she was listening. While explaining to her what I was looking for in the Prius C she left me mid sentence and went and said good bye to her other customer. Upon coming back, she started talking about her own prius for 20 minutes. It was fine, but really quite unnecessary. After she was done rambling, I requested what the timetable was for getting a "C" , since I knew it has been a good seller since it's release. She lead me to her desk for more ramblings about her own vehicle, and as I tried to get her to talk about the C, rather then the same stories about how great the prius is on the highway, and how unnoticeable the difference in highway stability is between her car and her husbands truck, asked her simple questions regarding option differences between models (which I already knew about prior to going in). She had little knowledge of the vehicle and referred to the brochure while I spoke to her, which would be fine, if she read the facts properly. As she was trying to upsell me the technology premium package she had falsely told me that the standard technology package only came with 15" steel wheels (while staring intently at the brochure) This I already knew was false, so ignored it as an unknowledgeable salesperson, could have been a tact to try to upsell me, but either way a minor quibble I knew I could worry about it when purchasing. Went on to ask me about other cars I had been testing, "Buick, Ford, Mazda, Honda, Kia..." as soon as I said kia her hand goes to her forehead and she says, "you would be dead in a kia" Not really sure what that comment was about, could have been a language barrier, but when I said "At least they don't have problems stopping" was where she finally did not have a BS answer, probably could have used one. Unfortunately it lead to her trying to sell me a camry, corolla, prius, prius V, pretty much anything other than what I actually came for. Anyhow when I asked for a test drive, she said there were none on the lot, which is fine, so I suggested I set up an appointment as there was a C sitting in the showroom. She said there was a regular prius to try out and I agreed to check this out today to see how a hybrid performed as I have never driven one personally. 30 minutes later she returned and said she couldn't find the keys. Instead she would take me into a camry. Umm, what does that vehicle have anything to do with a Prius C? I swiftly declined, and to my shagrin, she went on again saying that she already told me the highway performance is great in a prius, eventhough she has never driven a C and to trust her... I honestly hadn't trusted anything of what she has told me and had no reason to. I tried to remain polite as we were going on well over an hour of getting nothing accomplished so when I again asked if I could experience it for myself at a later date. She asked if I was serious about purchasing. I said of course, I know what model, what colour, what package and what options I wanted. She tells me to "Fill out all the paperwork of your intent to purchase, all you need to do is write a note saying pending test drive." No thanks! More

Very messed up dealership after five days 2 previous screw ups on vehicles one being the fact the vehicle either never was there and was just to get people in (price too good and mileage too low) 2 bein screw ups on vehicles one being the fact the vehicle either never was there and was just to get people in (price too good and mileage too low) 2 being misrepresenting a vehicle Max was salesperson, 3 went to get vehicle and it was not even inspected for this province, took paper work to registry and was told there was no way i was getting this vehicle registered as none of the proper paper work or inspection was in order, 3 trips to the city from swan hills, 3 hrs out, not to mention one night in a motel to receive my deposit back total cost to me approx 600.00 not to mention two days taken off work. another 600.00. Justin was a very excellent salesperson and it certainly was not his fault any of it many thanks to him. would not recommend this dealership to any one. went to Great West Chrysler and dealt with very professional staff a big thank you to them for rebuilding my confidence in car dealerships S W More